Dick Smith Ford of Columbia - Service Center

Customer service and John Ling are the best . It was not difficult to purchase a car or explain any concerns you have. It was not difficult to purchase a car or explain any concerns you have. More

Professional and fast He was very courteous on everything I needed done for my vehicle and had the service done for me in a fast timely manner! I needed done for my vehicle and had the service done for me in a fast timely manner! More

I am very pleased with the customer service. They give the impression that my vehicle is their number one concern! They give the impression that my vehicle is their number one concern! More

Knowledgeable staff. Answers all questions. Speedy service. Thanks for the coffee and snack machines.yea Answers all questions. Speedy service. Thanks for the coffee and snack machines.yea More

Fairly quick. Clean. Courteous Yes yes and yes and yes and yes all the other stuff I have to say about the same things but it’s not like I don’t want 15 word Clean. Courteous Yes yes and yes and yes and yes all the other stuff I have to say about the same things but it’s not like I don’t want 15 word minimum More

When I come in to get my tires mounted and balance, I expect them to put the tires on correctly, the first time. If you look at every single car on the road, and on your dealership lot, the white walls a expect them to put the tires on correctly, the first time. If you look at every single car on the road, and on your dealership lot, the white walls are facing inward so why would you put my tires the complete wrong way?? and then make me come back and wait two hours, two days in a row! I shouldn’t have to wait this long for y’all to fix your mistake when it should’ve have done right the first time! I will find a better Ford dealership with better service department next time for my other Ford. More

The representative was knowledgeable but my bill did not reflect my warranty coverage for the oil change. reflect my warranty coverage for the oil change. More

Gio was very friendly and helpful. Service was quick and overall had a good experience Service was quick and overall had a good experience More

I had a scheduled appointment and was taken care of right away. In and out within 2 hours. Excellent service center...LB away. In and out within 2 hours. Excellent service center...LB More

I love this dealership. I never have a problem. They get us in and out without any problems. I never have a problem. They get us in and out without any problems. More