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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
271 Reviews

271 Reviews of Dick Smith Ford of Columbia - Service Center

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April 17, 2025

Great service department and helpful employees at check-in . Keep up the amazing work for customers More

by SILWIL12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 17, 2025

Katie was so sweet and kind to me I love her spirit and she kept me updated with everything that was needed to be done and when it was gonna be ready omg thanks girl your the bomb I came and picked up roya More

by 123LUCY44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thedron Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The girl that works at the cashiers dept with the colorful hair she very kind to
April 17, 2025

Great experience. Oil change and tire rotation. India, my service advisor was very friendly and helpful More

by DEBREWCAMERON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India Kozel
April 17, 2025

Waiting on techn to communicate with me concerning battery and glove box piece. Or maybe she is waiting on me.?? More

by 0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paxton
April 17, 2025

Ms India was very professional and provided excellent customer service. Ms India kept me informed throughout the process. More

by CSMAFREDERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India Kozel
April 17, 2025

I have mostly dealt with the service department and they are great! I always know my car will be serviced right and safe when I drive away. More

by KAREN87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Winters, Paula (front desk)
April 17, 2025

Service writer was very knowledgeable about what l was there for.a safety recall.very helpful.great service. More

by Garyswaino7@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

He was so knowledgeable and helpful. He called me multiple times to check in and give me updates. I've never had such a great dealership experience More

by CH3YENNE.ROSE
Recommend Dealer
Yes
Employees Worked With
Giovanni
April 17, 2025

It's back in the dealer for the right rear door is showing on the dash it is open and the lights stay on. I think it is there door sensor. More

by CROSSJAMES615
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The repair shop
April 16, 2025

Gio was great to schedule a pick up time for my vehicle to have my oil changed. More

by Tommy135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie, the person that pick that picked up and returned my truck.urned
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