Dick Smith Ford of Columbia - Service Center

The service writer asked me to make sure and give a 5 star review before my service was completed. Survey results should not be artificially skewed by the employees asking you to give 5 stars. Shouldn star review before my service was completed. Survey results should not be artificially skewed by the employees asking you to give 5 stars. Shouldn’t the dealer earn a good rating the right way, by just doing a good job? More

My service advisor got in and out pretty quick, for my oil change and tire rotation. oil change and tire rotation. More

The customer service representative was very helpful and prompt with answering my questions. She did a great job! prompt with answering my questions. She did a great job! More

Quick simple service Quick simple service in a short amount of time. Well explained maintenance. amount of time. Well explained maintenance. More

Very professional I called and was able to schedule a appointment for a oil change and the works special. I had a 2:00pm appointment and I was in my car driving off at 3:05pm. I was extremely satisfied! appointment for a oil change and the works special. I had a 2:00pm appointment and I was in my car driving off at 3:05pm. I was extremely satisfied! More

I was on vacation when I had an issue with my car. Dick Smith ford got me in and fixed my car. They were great and I can’t thank them enough! Dick Smith ford got me in and fixed my car. They were great and I can’t thank them enough! More

My experience at the dealership was good. I wait for about hour and a half to get an oil change. I wait for about hour and a half to get an oil change. More

I have been a customer of Dick Smith Motors for 20+ years. My experiences with them have always been superb! years. My experiences with them have always been superb! More

Service department is poorly managed and doesn’t communicate with customer. They create unnecessary delays and are unreliable. communicate with customer. They create unnecessary delays and are unreliable. More

It was a great experience. Every time something went wrong they would call. Giovanni is a wonderful person and a great employer. Every time something went wrong they would call. Giovanni is a wonderful person and a great employer. More