Dick Smith Ford of Columbia - Service Center

Diagnosed my car in a timely manner and told me exactly what needed to be fixed. what needed to be fixed. More

I was able to set up the appointment through the Ford app and was greeted by Katie who took care of me. He did a great job installing the tires just one problem. His steering wheel was not straight. I turned and was greeted by Katie who took care of me. He did a great job installing the tires just one problem. His steering wheel was not straight. I turned around and went back to the dealership and they took care of it right away. More

Able to schedule an appointment quickly and kept me informed the entire time my car was in the shop informed the entire time my car was in the shop More

I purchased an led emblem for my 2024 F 250 and they charged me $387 for the emblem and he same amount for install labor. The part was on ford.com for $299 and i would have installed it myself had I kno charged me $387 for the emblem and he same amount for install labor. The part was on ford.com for $299 and i would have installed it myself had I known it would almost be $900. No one gave me a quote. I never would have signed on for $350+ for labor. Very unhappy. The gal was locked in but failed to tell me how much it was going to cost. More

Mr Bencini did an outstanding job, From start to finish. Giovanni quickly identified the issue. Assisted with the Rental. Upon completion, professional and thoroughly described the corrections. Smooth tran Giovanni quickly identified the issue. Assisted with the Rental. Upon completion, professional and thoroughly described the corrections. Smooth transition. Thank you. More

Got tire rotation and was missing my air cap, had to buy replacement ones and now my tire pressure light will not go off. replacement ones and now my tire pressure light will not go off. More

Stall is very courteous and competent. Have found this to be the best ford dealership in the many states I have been in Have found this to be the best ford dealership in the many states I have been in More

I appreciate the care given to achieve customer satisfaction. Scott runs a tight ship that demands complete service satisfaction, thanks. satisfaction. Scott runs a tight ship that demands complete service satisfaction, thanks. More

Checked in quickly, coordinated quickly with shuttle driver to bring me to work Checked in quickly, confirmed timeframe of the warranty update, and coordinated quickly with shuttle driver to bring me to driver to bring me to work Checked in quickly, confirmed timeframe of the warranty update, and coordinated quickly with shuttle driver to bring me to work More

They are ready to help you. They are knowledgeable about all issues that are presented. They are knowledgeable about all issues that are presented. More