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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.5
365 Reviews

365 Reviews of Dick Smith Ford of Columbia - Service Center

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July 19, 2025

They always provide service. Shout out to Tyler for all the help. I didn't have to wait very long either. More

by RGOODLET3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
July 18, 2025

Service advisors India and Tyler have always done their best for me. Salesman dept needs to double check their ads. More

by HOLMAN.LUCAS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Surak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

They are great and everyone is so nice they did a great job changing my oil More

by JUNGLE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alphonzo Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emmanuel Ibekwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Koch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Blackburn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

They broke my car on a recall repair my home transmission was tore up Dick Smith denied doing it More

by ETATEFOSTER139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lee Cook
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler as automotive service rep
July 18, 2025

Excellent customer service. The service employee took the time to explain every aspect of the repair and the cost. More

by rvargas7737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
July 17, 2025

Courtesy is excellent, concierge was great. Satisfied. Communication was as expected and prompt. Returned finishes More

by BEAU66876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikala Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

I was shocked how fast my warranty repair was completed. It is now 17 July and the repair from weeks ago seems to have fixed the steering linkage issue. Next day service! Thanks! More

by Carguy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni
July 17, 2025

Get experience Gio was very helpful and kept in contact with any update with my vehicle. More

by Padgerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio
July 17, 2025

Very efficient, very courteous! Listened to my questions and concerns! I was very impressed with the quality of the service! More

by paulaisaacson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Giovanni
July 16, 2025

My service was great and performed within a day of drop off. Great communication from service advisor. More

by NO24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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