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Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
252 Reviews

252 Reviews of Dick Smith Ford of Columbia - Service Center

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June 03, 2025

Prices are to high for simple jobs $1700 for a alternator and belts is outrageous that's a 2 or 3 hour job and a alternator is on $300 brand new More

by ladarianbyrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lee Cook
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

It is clean and a very friendly staff. The service department goes above and beyond to help you with your issues. More

by MJSMOAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department is very professional.
June 02, 2025

Dick Smith Ford has a great team of Service personnel. The Service Manager is exceptional! More

by BIGDIPPER51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Winters
June 02, 2025

They were very courteous and knowledgeful. Understood my problem and was able to fix it in a timely manner More

by FIREENGINEER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
June 02, 2025

Excellent working with Giovanni Service was excellent keep inform what was wrong and fixed the problem More

by BENTHAMC2
Recommend Dealer
Yes
Employees Worked With
Giving
June 02, 2025

Communicated with customer so I would know what to expect, was given services before they started and escorted me to my car which was brought to the door so that I didn't have to walk back to shop. Th More

by NO22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gioia Paczkowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Listen well concerning my truck and everything was service well. Tyler is the person who listens to the customer and all concerns and making sure the job is done More

by 62JBRANTLEY
Recommend Dealer
Yes
Employees Worked With
Tyler Turner
May 30, 2025

The service that was provided was exceptional. The staff members are also polite and helpful!!!! Wonderful service!!! More

by DEBROOK1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
India
May 30, 2025

The workers were amazing, but pricing is absolutely a ripoff. I won't come back. Ripoff More

by Sdiouf
Recommend Dealer
No
Employees Worked With
The person I worked with was excellent.
May 30, 2025

Quick appointment with prompt professional assistance. I was notified of that my concern had been located and would be resolved in a timely fashion. Good job, this visit. More

by JR96205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representatives
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