Dick Smith Ford of Columbia - Service Center

I feel that they are good at what they do. But They are too expensive But They are too expensive More

Appointment was easy on their website. Upon arrival was greeted by staff that was very helpful. Upon arrival was greeted by staff that was very helpful. More

Giovanni B. Is an excellent service writer, very thorough and professional. The tech also did an amazing job on my vehicle. I’ll definitely continue to bring my Is an excellent service writer, very thorough and professional. The tech also did an amazing job on my vehicle. I’ll definitely continue to bring my vehicle there from now on . More

Very pleased with service . I had my oil changed and my tires rotated while there I had my oil changed and my tires rotated while there More

Miss diagnosis of the problem. Ask warranty company to repair items that were not at fault for the check engine light. I, the customer had to call the warranty company in order for Ask warranty company to repair items that were not at fault for the check engine light. I, the customer had to call the warranty company in order for them to pay for the repairs. More

I just want to thank Mr tyler who was absolutely great to work with. Tyler really made my experience comfortable. Keeping me informed about all my options. And updating me when need be. I'm happy to answer work with. Tyler really made my experience comfortable. Keeping me informed about all my options. And updating me when need be. I'm happy to answer a survey about a satisfying experience. I hope Tyler doesn't have plans to work anywhere but ford because we all need good, loyal, and dependable workers. Ford is 5star. Keep up the great service, and reliable workmanship. ✔️ More

Took the time to explain any issues with my car very professional and service manager Giovanni. Listen to my concerns professional and service manager Giovanni. Listen to my concerns More

It was fast and personable service. The guy with the red hair and glasses, sorry I can't remember his name, was great. Give him a raise. The guy with the red hair and glasses, sorry I can't remember his name, was great. Give him a raise. More

The service was timely and efficient. My vehicle is an older model, but there's never been a problem with repairs. My vehicle is an older model, but there's never been a problem with repairs. More

Indept explanation of problem. Minimal waiting time. Curtious and polite. Make honest and genuine suggestions Minimal waiting time. Curtious and polite. Make honest and genuine suggestions More