Back

Dick Smith Ford of Columbia - Service Center

Columbia, SC

4.6
296 Reviews

296 Reviews of Dick Smith Ford of Columbia - Service Center

Sort by
June 24, 2025

It was ok but to long of a wait time If you going to Schedule an 8:15 appointment it shouldn't take 5 hrs. To finish More

by STMK1024
Recommend Dealer
Yes
June 23, 2025

My service engine soon and low oil pressure indicator was illuminated on my dashboard. Called and turned it in the next day. Giovanni Bencini got me checked in and informed me that it will be a day or two be More

by MC85ASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
June 22, 2025

The service I got at Dick Smith Ford in Columbia was the best and knowing that my vehicle was in good hands. A big Thanks to Gioia (Service advisor) for making sure I was able to pick up my vehicle that nex More

by Jewels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gioia Paczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Excellent customer service. Giovanni treated me with respect. Giovanni listened to my request and completed my request. Thank you Giovani. More

by DFIORINI0228
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
June 20, 2025

Courteous, prompt, timely, friendly service as they dealt with replacement of recalled airbag by manufacturer. More

by sheyrdavis@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth B (?), excellent in Service Dept!!
June 19, 2025

Overall service was great! I like the ease and convenience of the maintenance service offered. Tyler is a good representative and attentive to customers. More

by KENDRICK_DON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Turner-Claytor
June 19, 2025

Very excellent service well informed. .very family atmosphere..look forward to going back for service More

by TONYCAN4041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Poe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Very excellent service well informed. .very family atmosphere..look forward to going back for service More

by TONYCAN4041
Recommend Dealer
Yes
Employees Worked With
Ralph Poe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

I have purchased 4 vehicles from them so far and their sales dept and service dept have met my expectations. More

by JIMSVOBODA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ibekwe
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

Tyler was absolutely wonderful! He was thorough and walked me through each step of the process. He checked in with me at least daily. He made me feel at ease knowing that my car was More

by TINSLEYND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler (service)
1
...