Dick Smith Ford of Columbia - Service Center

Tom was the person that help me. After looking up my car he told me what needed to be done. I had some concerns about the back brakes. He said he would have them checked out. The wai After looking up my car he told me what needed to be done. I had some concerns about the back brakes. He said he would have them checked out. The wait this time was minimal. More

The scheduling system works great: they were punctual, polite, and got the work done efficiently. The waiting area is pleasant with water, coffee, and other drinks available. This place is my first choice polite, and got the work done efficiently. The waiting area is pleasant with water, coffee, and other drinks available. This place is my first choice for service. More

Marcus did an excellent job with replacing the battery. It is placed in such a difficult position, so kudos Marcus! The mobile service saved me from having to tow my car, too! It is placed in such a difficult position, so kudos Marcus! The mobile service saved me from having to tow my car, too! More

Great service job and getting me in and out and will be back for future service back for future service More

They were Very quick changing the oil in my truck. All personnel were friendly and courteous. All personnel were friendly and courteous. More

I have mostly dealt with the service department and they are great! I always know my car will be serviced right and safe when I drive away. are great! I always know my car will be serviced right and safe when I drive away. More

He was so knowledgeable and helpful. He called me multiple times to check in and give me updates. I've never had such a great dealership experience He called me multiple times to check in and give me updates. I've never had such a great dealership experience More

Great experience. Oil change and tire rotation. India, my service advisor was very friendly and helpful Oil change and tire rotation. India, my service advisor was very friendly and helpful More

Ms India was very professional and provided excellent customer service. Ms India kept me informed throughout the process. customer service. Ms India kept me informed throughout the process. More

Great service department and helpful employees at check-in . Keep up the amazing work for customers check-in . Keep up the amazing work for customers More