Dick Smith Ford of Columbia

Ronnie met us in the parking lot, asked if he could help us. He was smiling and pleasant throughout the time we were there. He showed us the ccars we asked to see and explained features of each. He showe us. He was smiling and pleasant throughout the time we were there. He showed us the ccars we asked to see and explained features of each. He showed me the service area and explained that they could also service my F650 pickup (with Cummins diesel). Chad had researched interest rates at several lending institutions and when I asked if he would check at my bank he happily did so and got lower rate. As we were leaving he came out of his office to tell us the bank had sent him aneven lower rate and he had already made the necessary adjustments to the paperwork. Ronnie also introduced Matthew McCullough who said he would be glad to help us anytime we could not get in touch with Ronnie. It was a pleasure to do business at Dick Smith Ford as everyone there, even those not working directly with us seemed happy and cheerful, even giving my granddaughter a bag of popcorn. My wife has had service and body repairs on her Lincoln MKZ there so I am confident that we will be frequent and very satisfied customers. More

Everytime I need my car serviced I always go to Dick Smith Ford and request John Campbell's help. He has always provided great service. I appreciate the personable service I receive every time I am th Smith Ford and request John Campbell's help. He has always provided great service. I appreciate the personable service I receive every time I am there. More

Came in when I was in a bind, had to get out of a car that I owed significantly more on than it was worth. They worked with me and pulled out all the stops to find a way to get me out from under that top that I owed significantly more on than it was worth. They worked with me and pulled out all the stops to find a way to get me out from under that top heavy loan, into a good car, and with a good financing deal. Very professional, very down to earth. These guys are regular guys and they aren't just about putting you in a car, they're about helping you figure out what is the best for you, both practically and financially. Ronnie Walrath was very helpful, and Chad Weeden is by far the best finance officer I have ever worked with. More

I visited Dick Smith to purchase a new Mustang. I worked with Chad Weeden and Mike Major to make the purchase. From the time I walked through the door I was treated fairly and given a great price on the ca with Chad Weeden and Mike Major to make the purchase. From the time I walked through the door I was treated fairly and given a great price on the car without any haggling. They both took the time to make sure I was extremely satisfied with the car and have since checked in with me to make sure I am still enjoying my Mustang. Because of their great customer service, I returned to Dick Smith twice after I purchased my car to buy both my children used cars. On both occasions, we found cars that were on other Dick Smith lots and Chad and Mike were quick to make arrangements to have both cars delivered to their location so we could look at them. I bought my daughter a 2005 Jeep Grand Cherokee and my son a 2007 Mitsubishi Eclipse. Both cars were in fantastic shape and Chad and Mike made sure when we drove them off the lot they were clean, detailed and that the minor body imperfections we found had been taken care of. I would definitely go back to Dick Smith for my future car needs. More

Outstanding customer service! Chad was very honest the moment I walked in the door and I feel like I got the best deal and he's reason I went back to Dick Smith for a second purchase. moment I walked in the door and I feel like I got the best deal and he's reason I went back to Dick Smith for a second purchase. More

Eric presented himself then we procideed to look around. He would anwser any questions. I felt comfertable in my decesion. I was offered a great deal and was treated well all around He would anwser any questions. I felt comfertable in my decesion. I was offered a great deal and was treated well all around More

My experiance at Dick Smith and Matthew McCullough was great. Everything went very smoothly and I accomplished all that I wanted. I love my New Ford Flex. great. Everything went very smoothly and I accomplished all that I wanted. I love my New Ford Flex. More

Very happy with my experience at Dick Smith Ford. I have recommended Roger and his team to several of my friends and family members. Roger worked to find in his inventory what I was looking for and had it recommended Roger and his team to several of my friends and family members. Roger worked to find in his inventory what I was looking for and had it ready for me immediately. Pricing was great as was the service from the employees of the dealership. I will buy my next vehicle from Roger and Dick Smith. More

This is the best dealership in Columbia. I bought my last four cars from Dick Smith and will continue to use Dick Smith for any automotive needs we have going forward. four cars from Dick Smith and will continue to use Dick Smith for any automotive needs we have going forward. More

Gabe was wonderful, I came in looking for a new Fiesta and he was helpful, knowledgeable and approachable. I really appreciated all the help he has given me and I would recommend him to anyone. He made th and he was helpful, knowledgeable and approachable. I really appreciated all the help he has given me and I would recommend him to anyone. He made the whole experience really easy, which had definitely not been my experience in the past. Thanks Gabe! More