Dick Smith Ford of Columbia

My service engine soon and low oil pressure indicator was illuminated on my dashboard. Called and turned it in the next day. Giovanni Bencini got me checked in and informed me that it will be a day or two be illuminated on my dashboard. Called and turned it in the next day. Giovanni Bencini got me checked in and informed me that it will be a day or two before he'll get back with me. Called the next morning, contacted my warranty company and got me back up and running smoothly 🙂 More

The service I got at Dick Smith Ford in Columbia was the best and knowing that my vehicle was in good hands. A big Thanks to Gioia (Service advisor) for making sure I was able to pick up my vehicle that nex best and knowing that my vehicle was in good hands. A big Thanks to Gioia (Service advisor) for making sure I was able to pick up my vehicle that next day. Greatly appreciated! Thanks to everyone! More

Excellent customer service. Giovanni treated me with respect. Giovanni listened to my request and completed my request. Thank you Giovani. Giovanni treated me with respect. Giovanni listened to my request and completed my request. Thank you Giovani. More

Courteous, prompt, timely, friendly service as they dealt with replacement of recalled airbag by manufacturer. with replacement of recalled airbag by manufacturer. More

I cannot say enough good things about my recent experience at Dick Smith Ford in Columbia SC . From the moment I walked in, I was treated with warmth, respect, and sincere attention to my needs—som experience at Dick Smith Ford in Columbia SC . From the moment I walked in, I was treated with warmth, respect, and sincere attention to my needs—something that is becoming far too rare these days. I want to extend my deepest thanks and sincere appreciation to John Smith and Jeff Robinson, who both went above and beyond in making sure I felt valued and well taken care of throughout the entire process. John was knowledgeable, honest, and incredibly patient—he took the time to answer every question without rushing me, ensuring I felt confident in my decisions. Jeff followed through with the same level of professionalism and kindness, making sure everything ran smoothly from start to finish. This level of service is something I’ll never forget. It’s clear that Dick Smith Ford is more than just a dealership—they’re a team of individuals who genuinely care about their customers. Thank you, John and Jeff, for making this such a positive and memorable experience. You’ve earned a customer for life! More

Overall service was great! I like the ease and convenience of the maintenance service offered. Tyler is a good representative and attentive to customers. I like the ease and convenience of the maintenance service offered. Tyler is a good representative and attentive to customers. More

Very excellent service well informed. .very family atmosphere..look forward to going back for service .very family atmosphere..look forward to going back for service More

Very excellent service well informed. .very family atmosphere..look forward to going back for service .very family atmosphere..look forward to going back for service More

I have purchased 4 vehicles from them so far and their sales dept and service dept have met my expectations. sales dept and service dept have met my expectations. More

Tyler was absolutely wonderful! He was thorough and walked me through each step of the process. He checked in with me at least daily. He made me feel at ease knowing that my car was He was thorough and walked me through each step of the process. He checked in with me at least daily. He made me feel at ease knowing that my car was being taken care of. More