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Dick Smith Ford of Columbia

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.7
1,197 Reviews
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have. This dealership strives to provide the best vehicles and service possible to the dealership area. Or experienced sales and service staff is available to help you find and maintain your next vehicle. Visit our showroom today and let us help you find your dream vehicle!
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7201 Garners Ferry Rd.

Columbia, SC

29209

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Showing 1,197 reviews

April 04, 2026

They were very timely. They were accommodating and patient with me as well. Super nice and welcoming and honest. Also the turn around time from dropping off to pick up was More

by ashkfisher
Recommend Dealer
Yes
Employees Worked With
Gio
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April 04, 2026

Great He is all about customer service. Definitely defines your issue and ensures one time resolution. Definitely trustworthy and professional. More

by PUNKIN198825
Recommend Dealer
Yes
Employees Worked With
Giovanni
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April 04, 2026

We were treated very professionally and honestly. Communication was clear and direct. Recommendations for service were realistic and transparent. We had an excellent experience from the first call to More

by Jud0
Recommend Dealer
Yes
Employees Worked With
Matthew Davenport
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April 04, 2026

The best, better than any Ford dealer out there. Service is top tier, the kind you tell your friends about. More

by ME27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mat Davenport
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April 03, 2026

Great service. Kept me informed about the progress on my vehicle. Fast service. Service with a smile, very knowledgeable. More

by EPWRIGHT2
Recommend Dealer
Yes
Employees Worked With
Riccardo Simon's
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Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the wonderful feedback! We believe that staying informed is key to a great service experience, so we’re glad you appreciated the updates. It’s also great to hear that our team's expertise and positive attitude stood out. We look forward to providing that same 'service with a smile' at your next visit! Mandylee Peake -Customer Experience Manager

April 03, 2026

Fast, friendly knowledgeable service. Everyone was very nice and I am pleased with the service on my vehicle. More

by EPWRIGHT2
Recommend Dealer
Yes
Employees Worked With
Paxton Boozer
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Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the fantastic review! We are so glad to hear that our team’s knowledge and friendly service made a positive impression on you. We take great pride in our work, and knowing you’re pleased with the service on your vehicle is the best feedback we could receive. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

April 03, 2026

Keeping me informed, fast and effective. I'll be back for more maintenance In the month of May More

by GEOFFQDAVID1
Recommend Dealer
Yes
Employees Worked With
Tommy
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Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you for the kind words! We pride ourselves on keeping our customers in the loop and getting them back on the road quickly. We’re glad we hit the mark for you, and we look forward to seeing you again in May for your next maintenance visit! Mandylee Peake -Customer Experience Manager

April 03, 2026

He was a great listener and set the wheels in motion. I recommend him highly. More

by TWLCCARRIER
Recommend Dealer
Yes
Employees Worked With
Giovanni Bencini
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Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the kind words! We are thrilled to hear that [Name] provided such attentive service and got things moving quickly for you. We’ll be sure to share your high recommendation with him and the rest of the team. We look forward to working with you again! Mandylee Peake -Customer Experience Manager

April 02, 2026

They were transparent and made sure I was taken care of along the way The service was great More

by William.rivers68
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Apr 03, 2026 -

Dick Smith Ford of Columbia responded

We truly appreciate your feedback! Making sure our customers feel supported 'along the way' is exactly what we strive for. It’s wonderful to know you had a great experience with our service department, and we look forward to assisting you again in the future! Mandylee Peake -Customer Experience Manager

April 02, 2026

Great service fast and professional. Dick smith ford is a wonderful company and has great service and I highly recommend this dealership. More

by DDMANGIO
Recommend Dealer
Yes
Employees Worked With
Giovanni
Report | Print
Apr 03, 2026 -

Dick Smith Ford of Columbia responded

Thank you so much for the glowing review! We are thrilled to hear that you had such a fast and professional experience with us. At Dick Smith Ford, we pride ourselves on providing top-tier service, and your high recommendation truly means the world to our team. We look forward to seeing you again! Mandylee Peake -Customer Experience Manager

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