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Dick Scott Motor Mall - Service Center

Fowlerville, MI

2.7
290 Reviews

290 Reviews of Dick Scott Motor Mall - Service Center

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December 02, 2018

Warranty I think it is ridiculous that the Goodyear tires on my 2017 1500 are bad after 26,000 miles and Chrysler does nothing for me very disappointed More

by FCONSITT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Bob Wachterhauser
Dec 04, 2018 -

Dick Scott Motor Mall responded

We sincerely apologize for your inconvenience. We take all comments and concerns seriously and have made our Service Manager aware of the concerns in your review. He can also be reached at 517-223-3721.

November 30, 2018

Great place Got in to get an oil change and the guys were fabulous. They got me in early and out very fast. Thanks for all you do More

by sandee7419
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Combs, Bob Wachterhauser
Nov 30, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear you were provided with excellent customer service and look forward to seeing you on your next visit!

November 29, 2018

Compassionate and caring After an auto accident I had my jeep towed to Dick Scott Motor mall where I originally purchased it I know the are a very busy Dealership but Scott Co More

by d5hans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Nov 29, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to have been able to make a stressful situation as easy and convenient as possible for you!

November 28, 2018

Basic Maintenance Brought our Jeep in for and oil change, tire rotation and a slow leak in one of our Jeep tires. All were completed in a timely fashion and I was on More

by DENNIS.KLOSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Nov 29, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to hear that you were provided with a great experience and customer service and appreciate you taking the time to comment on your experience with us!

November 20, 2018

Oil Change After a scheduling mix up Bob & Scott went out of their way to squeeze me in the busy day and I really appreciated it! I love Bob's sense of humor an More

by lynnette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs, Bob Wachterhauser
Nov 23, 2018 -

Dick Scott Motor Mall responded

Thank you for your review! We are glad to have been able to accommodate you and provide you with such great customer service. We look forward to seeing you on your next visit with us!

November 18, 2018

Excellant Service Had an oil change done on my Wrangler I had purchased a service contract ahead of time, the price is great. This dealership is a very friendly place, More

by farmcapt05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Nov 19, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

November 13, 2018

These guys know what their doing Came in for oil change and it was done in less than half hour. The manager Scott was super nice as he always is. Very friendly More

by banjobuggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scot Butash, Scott Combs
Nov 14, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Scott provided you with the best experience and customer service! We look forward to seeing you on your next visit!

November 11, 2018

Best service around! Staff is SO kind and helpful. They were able to fit me in last minute on a Friday evening. I won’t take my Jeep anywhere but Dick Scott! More

by ellycecaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scot Butash, Scott Combs, Jim Dwyer, Steve Schindler
Nov 12, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to have been able to assist with your service needs and make your visit as easy and convenient as possible. We look forward to seeing you on your next visit with us!

November 09, 2018

Oil Change In a few minutes your Service Manager, Scott Combs had our car signed-in. When Scott let me know that our car was finished. I could not believe it, b More

by thedcxteam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scot Butash, Scott Combs
Nov 12, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that Scott provided you with the best experience and customer service! We look forward to seeing you on your next visit!

November 07, 2018

Great work!! The service center always makes me feel welcome and they do great work. I will absolutely be recommending people to get their vehicles worked on here! More

by DAVID B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Combs
Nov 08, 2018 -

Dick Scott Motor Mall responded

Thank you for your kind review! We are glad to hear that you were provided with the best experience and customer service! We look forward to seeing you on your next visit!

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