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Dick Scott Motor Mall

Fowlerville, MI

4.7
1,201 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,201 reviews

December 15, 2021

“World class service” and Top rated service they encourage you to feel the difference. Only applies to sales per this employee. Appointment are made for only consultations the he completes the servi More

by Kim P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Butch Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Cunningham
Dec 21, 2021 -

Dick Scott Motor Mall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

November 30, 2021

I've purchased or leased several vehicles from Dick Scott Motor Mall and always had an excellent experience. I highly recommend them to everyone interested in a new or used vehicle. More

by GPOWRIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Nov 30, 2021 -

Dick Scott Motor Mall responded

Thank you so much for choosing Dick Scott Motor Mall! Congrats on your new vehicle. Thank you for helping to spread the word about us. We're here for you anytime! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 23, 2021

Salesman was friendly and was not pushy. was also very honest. Had the car I was looking for and made a fair deal on both my trade and the price of the new vehicle. More

by newtoncreek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2021 -

Dick Scott Motor Mall responded

It's fantastic to hear that Nelson and our team provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 23, 2021

Very accomodating to an out-of-state purchaser making a pretty quick decision. Made it easy to get to the dealership, gave me plenty of time to test drive the vehicle, dealt with my concerns well and ultim More

by natereyher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Simmons
Nov 23, 2021 -

Dick Scott Motor Mall responded

Nate, It's great to hear that Ryan was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Dick Scott Motor Mall! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 17, 2021

I love my new vehicle that i got from Dick Scotts! Truly grateful!!! Thank yall so much! More

by KURRINECKSTEIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons, Paul Ziffer
Nov 17, 2021 -

Dick Scott Motor Mall responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 12, 2021

Best car buying experience I've had. I felt they were very fair and accommodating. More

by stewartkellyr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Lesperance
Nov 12, 2021 -

Dick Scott Motor Mall responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Jillian and hope you enjoy your new vehicle. We truly appreciate your feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

November 02, 2021

Always willing to go the extra mile to get a deal done! 10 vehicles bought here and counting. More

by JEFF.BELCHER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Nov 02, 2021 -

Dick Scott Motor Mall responded

Thank you, Jeff, for your feedback on your recent visit to Dick Scott Motor Mall. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 30, 2021

This is my first Jeep, and the story behind how I wandered into the Wrangler family is right in line with it's adventurous "can do" spirit. My wife and I recently traveled to Iceland for two weeks, a More

by derek.p.rouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Lesperance
Oct 31, 2021 -

Dick Scott Motor Mall responded

Derek, Thank you for choosing Dick Scott Motor Mall, your feedback and rating mean a lot to us. We're glad Jillian was able to help, and we hope to see you again! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 29, 2021

Good service in service dept helped me make my decision. But after owning Ford trucks for the last 30 plus years I noticed more businesses we moving to Dodge. After riding in a friends new Dodge and checkin More

by Rcooper41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Butch Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in service, Ryan Simmons, Jillian Lesperance
Oct 31, 2021 -

Dick Scott Motor Mall responded

Thanks for sharing your thoughts about your experience with Dick Scott Motor Mall. We appreciate your business and hope to see you again soon! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

October 24, 2021

If you haven't been to Dick Scott, you're missing out. If you haven't been to Dick Scott, you're missing out. This is by far the best place ever. We have been coming here for years and they never disapp More

by Robert McMillan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Simmons
Oct 25, 2021 -

Dick Scott Motor Mall responded

Robert, Thank you for your very kind review. Nelson and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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