Dick Scott Motor Mall

Went to Dick Scott to look at a used vehicle they had listed on their website. Upon arrival, the vehicle would not start - and when they did get it started was not running right. Service looked at the listed on their website. Upon arrival, the vehicle would not start - and when they did get it started was not running right. Service looked at the vehicle and ultimately decided they would NOT sell the vehicle. I then worked with sales person and finance (I have some credit problems)and they were able to get me financed for a vehicle I am very happy with. Used prices seem to be in-line with other dealers. Throughout the entire process the staff was very friendly and there was no high-pressure sales techniques enployed. Very satisfied with our experience and will return for our next vehicle. More

Got a new Jeep wrangler today and I can honestly say this has been the best car leasing experience I have ever had...Jud Scott was professional, kind, experienced and went above and beyond any other sales as has been the best car leasing experience I have ever had...Jud Scott was professional, kind, experienced and went above and beyond any other sales associate/ dealership I have ever dealt with. The staff was wonderful and I honestly can not say enough good things about Jud and the wonderful way I and my daughter-in-law were treated. I will definitely recommend this dealership to friends and family and it was well worth the drive out there from Novi. Thank you for making me a very happy customer with a Jeep that I just love!! More

Worked with Dave Richards he knew what I was looking for and gave me my options found the vehicle I like accepted my automotive knowledge and he worked very well with the price got the price I wanted plus a and gave me my options found the vehicle I like accepted my automotive knowledge and he worked very well with the price got the price I wanted plus an extra warranty for better coverage well worth it More

As far as purchasing a vehicle, this was a fun experience. I could not be happier with my choice of buying a 2012 Jeep Liberty at Dick Scott Motor Mall in Fowlerville, 35 miles from my home in La experience. I could not be happier with my choice of buying a 2012 Jeep Liberty at Dick Scott Motor Mall in Fowlerville, 35 miles from my home in Lansing. I test drove a couple of Jeeps, made my decision, got my rebates and a great interest rate. Joe Murphy rocks! More

I called Dick Scott Motor Mall because it's close to my home and I had seen advertisements on TV for leases available; the Dodge Journey and the Jeep Grand Cherokee. I also went there because the salespers home and I had seen advertisements on TV for leases available; the Dodge Journey and the Jeep Grand Cherokee. I also went there because the salesperson I had dealt with at Todd Wenzel Chevrolet who I had done business with for the past two leases I had, just seemed to be unresponsive. (After three phone calls, I finally reached him and he was to return my call the next day with information about the vehicle I was interested in - I'm still waiting!) I spoke with Shannon a couple of times and she was very pleasant. I went to the dealership on a Friday and was introduced to Joe Murphy. He could not have been more helpful and informative. He took me on a test drive in the Grand Cherokee which I loved. He did also show me the Dodge Journey, but my mind was already made up for the Jeep. He showed me all the features the vehicle had which I wasn't familiar with and really took his time. Answered any and all questions I had. I picked up the vehicle the next day and absolutely love it. Thank you Joe for all the time you took with me. This was a good decision and they will have my business in the future! What an excellent dealership!!! Shirley Vokes More

Tom Harwood was great to work with. Tom listened to what I wanted on the vehicle and found a Dodge Grand Caravan SXT with exactly those features. The price was where it needed to be so the monthly payment I wanted on the vehicle and found a Dodge Grand Caravan SXT with exactly those features. The price was where it needed to be so the monthly payment is less then what was budgeted. Tom is the best new vehicle purchase experience I have ever had!! I would recommend Tom to family and friends. More

My 2007 Nitro needed a new gas tank and my husband and I planned to drop off the Nitro on a Friday evening for a Saturday repair. My husband on that same Friday was reared ended and his car required body w planned to drop off the Nitro on a Friday evening for a Saturday repair. My husband on that same Friday was reared ended and his car required body work. My husband and I were tired and frazzled on a Friday night. Scot was so kind that he stayed 20 minutes after closing to check in both our cars and give us a loaner car. It was an immense help to us as we did not know what we were going to drive or do for transportation. He could of told us he was closed, but he went that extra mile. We will continue to have Dick Scott service our cars. The service department has always been honest and fair with us, and their shuttle service is nice too! Thank you again Scot, and all the service and collision department guys. Chysler is lucky to have such nice and honest people working for them. Tammy Higgins More

I had been shopping for a new car for about 2.5 years. It was frusterating (to say the least). As soon as I was put in contact with Don Harley from Dick Scott Motor Mall, my luck changed immediately! He foun was frusterating (to say the least). As soon as I was put in contact with Don Harley from Dick Scott Motor Mall, my luck changed immediately! He found the vehicle, with ALL of my specifications within 24 hours of initially contacting him. The price was tuly the icing on the cake, it was THE best deal that I could not pass up. I am also in sales; new home sales, my customers are constantly asking for referrals for a number of different services. I will continue to refer this dealership and Don's name to anyone who will listen. I couldn't be happier with my brand new car and will continue to be a loyal customer of Don Harley's and Dick Scott Motor Mall. I am due with my first child in August and I am completely satisfied knowing that we will be safe and stylish in my brand new car! THANK YOU! More

We had stopped at one other dealership before stopping here, and they never even came out to see if they could help us. We stopped here and were left alone for a little while before being asked if we cou here, and they never even came out to see if they could help us. We stopped here and were left alone for a little while before being asked if we could be helped by one of the sales persons. They were already with customers so he set us up with Joe. Joe helped us pick which car we wanted, allowed us to test drive multiple cars and then worked with us on building the deal. He gave us a good value for our trade in and even offered to help us remove the smoke smell from our other car. Everyone there was very friendly and helpful!!! This is the first time I have purchased from this dealership but it will not be the last. More