Dick Scott Motor Mall

Picture perfect This dealer gave us by far the best offer for our trade in and the new car. After speaking with a very pleasant Amelia Smith (online) We traveled 70 m This dealer gave us by far the best offer for our trade in and the new car. After speaking with a very pleasant Amelia Smith (online) We traveled 70 miles from toledo Ohio to Dick Scott and it was well worth it. Mitchell malkasian, our salesman, was excellent. Mitch had numbers ready, and our deal was made in about a half an hour. I would send anyone to Dick Scott Motor Mall. If you're looking for a dealership and salesman that puts the customer first, Dick Scott is the dealership to go to, and Mitch Malkasian is the salesperson to work with. More

Solid service experience I presented the dealership with a difficult warranty issue, and was less than confident that it would be taken care of. However, Jeff Lopez and Mr. S I presented the dealership with a difficult warranty issue, and was less than confident that it would be taken care of. However, Jeff Lopez and Mr. Scott came up with a plan of action to honor the warranty work to my satisfaction. When I took my car in for service, the staff were prompt and professional and took care of everything while I waited. They had me back on the road in a very short period of time and I am confident in the work they did. More

Easy! The whole experience was easy and enjoyable. I was able to communicate with my salesman through email effectively. I would definitely recommend my sal The whole experience was easy and enjoyable. I was able to communicate with my salesman through email effectively. I would definitely recommend my salesman, Chris Helka, and the dealership in general! More

Great customer service! My husband and I are very pleased with our experience at DS. We had the pleasure of working with Don H. He was beyond helpful and made it all very eas My husband and I are very pleased with our experience at DS. We had the pleasure of working with Don H. He was beyond helpful and made it all very easy for us. We are loving our new Jeep Patriot and would absolutely recommend Dick Scott Motor Mall to anyone looking for a hassle free lease/buy. More

WORTH THE HOURS DRIVE! Ashley was very helpful from the first phone call. We found a new 2014 Ram 3500 online on Auto Trader. We called the number and was directed to Ashley Ashley was very helpful from the first phone call. We found a new 2014 Ram 3500 online on Auto Trader. We called the number and was directed to Ashley. She worked very hard to get exactly what we were looking for at a very reasonable price. We put a deposit down on the truck sight unseen, as it had to be transferred from Ohio to Michigan. When the truck arrived Ashley inspected it and noticed a small scratch in the paint. She had it brought into the shop and it was fixed immediately. Most of our paperwork was done over email so when we arrived to pick up the truck, all that was left was to sign the papers. We dealt with Jeff and he was so personable and friendly. We would definitely recommend buying your vehicle with Dick Scott! More

Perfection!!! It was worth the 60 mile drive to come to Dick Scott to buy the Suburban we found on the internet. Jason took my original call and was very friendly a It was worth the 60 mile drive to come to Dick Scott to buy the Suburban we found on the internet. Jason took my original call and was very friendly and pleasant making the process get off to a great start. We cannot thank him enough for booking is with our awesome dealer Ashley. She was the best car dealer I have ever worked with. She has a very pleasant and caring attitude that leaves you to not feel pressured or stressed when viewing and purchasing a car. She was very professional also. I would absolutely recommend her if Dick Scott has a vehicle you are interested in. Lastly, Ed made the signing process quick and hassle free. Thank you Dick Scott Motor Mall I will definately check with you first on our next vehicle need. Best dealership I have encountered start to finish. More

Wonderful in every way! Absolutely amazing! Totally worth the drive, great service. I really appreciate the no hassle, upfront relationship Dick Scott has with its customer Absolutely amazing! Totally worth the drive, great service. I really appreciate the no hassle, upfront relationship Dick Scott has with its customers. I was in and out in a flash, with a new leased vehicle I love, PERFECT! They bought out my current lease and priced out a 2014 Cherokee, without even asking they upgraded the 2014 model to a 2015 model with heated seats, an electric start, GPS touchscreen without extra charge. I couldn't be more pleased with the honesty and integrity Dick Scott and their sales associates/finance manager displayed. More

Great Experience I always receive great service and politness. Nelson is so very competent and wonderful on explaing the automobile, finance and everything else that i I always receive great service and politness. Nelson is so very competent and wonderful on explaing the automobile, finance and everything else that is necessary. I would recommend the dealership to everyone. The entire staff is also outstanding. Not a negative thought or word couls be said. More

After three other dealers, they did a great job. After approaching three other Jeep dealers, including my home town dealer, this was the only dealer willing to work with us to find the right Wrangler After approaching three other Jeep dealers, including my home town dealer, this was the only dealer willing to work with us to find the right Wrangler. Upon contacting them by Internet, Ashley responded to me within a few hours. Within 1 day she had found my vehicle, coordinated with Tom and he had our new Jeep to us within a matter of days. This is our first Jeep product and we were ready to walk away from the brand until we found Dick Scott Motor Mall. More

TEAMWORK ON THREE! I WAS HAVING A PREDICAMENT WITH MY LEASE NEARING THE END FOR MY 2012 CHRYSLER 200 AND I NEEDED A VEHICLE FOR MY 17 YEAR OLD DAUGHTER. DON WAS VERY HE I WAS HAVING A PREDICAMENT WITH MY LEASE NEARING THE END FOR MY 2012 CHRYSLER 200 AND I NEEDED A VEHICLE FOR MY 17 YEAR OLD DAUGHTER. DON WAS VERY HELPFUL IN MY DECISION TO RENEW AND ALSO MAKE A DREAM COME TRUE FOR MY DAUGHTER. AS DON WORKED THE DEAL, ED WENT THROUGH THE PAPERWORK WITH ME AS ASHLEY HELPED ME PULL OFF THE SURPRISE ON MY DAUGHTER AND INTRODUCE ME TO THE 2015 CHRYSLER 200'S NEW FEATURES. THE EXPERIENCE WAS A GREAT FEEL AS THEIR TEAMWORK EFFORT WAS SEAMLESSLY MAKING ME FEEL LIKE PART OF THE CREW AND NOT JUST ANOTHER DOLLAR. More