Dick Scott Motor Mall

Unbelievable Working with this dealership was incredibly simple almost everything I did was over the phone and with emails when I arrived at the dealership everyt Working with this dealership was incredibly simple almost everything I did was over the phone and with emails when I arrived at the dealership everything was simple and smooth and straight forward they were not pushy about anything and their salesman and staff are all very friendly and helpful and they gave every bit of effort to be able to meet the needs and requirements that I had to the tee with no hiccups and got me a car that I am very very happy with. I would recommend this dealership to everyone. More

Great experience Jordan was great to deal with. He was extremely knowledgeable and engaging but without pressure. The whole vehicle buying experience wss one of the mo Jordan was great to deal with. He was extremely knowledgeable and engaging but without pressure. The whole vehicle buying experience wss one of the most enjoyable experiences we've had. More

Wonderful! Alexis was so easy to talk to. She didn't push us in to anything that we didn't want. We're so very happy we took the time to come up to Dick Scott. Alexis was so easy to talk to. She didn't push us in to anything that we didn't want. We're so very happy we took the time to come up to Dick Scott. Thank you Alexis and the word us out about your great service and we will be back. More

Great Truck Buying Experience! Alexis was easy to work with. She was patient with my multitude of questions and mind changing, even emails at 12:30 am... I will be recommending oth Alexis was easy to work with. She was patient with my multitude of questions and mind changing, even emails at 12:30 am... I will be recommending others work with her. More

Great Experience Great experience with Ashley Smith and Don Harley! Friendly, great knowledge of the product, and professional. Thank you for making this car purcha Great experience with Ashley Smith and Don Harley! Friendly, great knowledge of the product, and professional. Thank you for making this car purchase easy and enjoyable More

Very smooth transaction... No hassle.. Alexis is awesome! I have purchased over 50 cars in my life.... Best experience so far, love the new ram! Thanks to Alexis and everyone involved... Highly recommend the I have purchased over 50 cars in my life.... Best experience so far, love the new ram! Thanks to Alexis and everyone involved... Highly recommend them. More

Chris Helka is your Wrangler go-to guy! The particular Jeep that I was interested was a special edition model that was difficult to come by. Chris made the process seamless in both locating The particular Jeep that I was interested was a special edition model that was difficult to come by. Chris made the process seamless in both locating and making the model I was interested in available to me within 24 hours. I had dealt with other dealerships prior who estimated weeks for this to happen. Both Chris and Don Harley made my car buying experience so much easier than I had anticipated. Chris is quick to follow up and demonstrated a deep interest for the Chrysler/Jeep brand and knows his wranglers well! Being new to the Jeep Wrangler model, I had plenty of questions and he was quick to answer and offer help. Highly recommended! More

Ashley Smith, Jeff Lopez, and Jud Scott Rock! We never felt pressured by Ashley to buy a vehicle now now now. She has a great sales style, laid back yet genuinely interested in her new customer. S We never felt pressured by Ashley to buy a vehicle now now now. She has a great sales style, laid back yet genuinely interested in her new customer. She helped us decide which car among three was the best deal for us. We bought a Wrangler Unlimited Sahara, and absolutely love it. Ashley helped us get just the right equipment and accessories to fit our needs. We couldn't be happier with our car buying experience at Dick Scott Auto MallWe also worked with Jeff to find the right financing, rust protection, and warranty package. I felt very comfortable working with Jeff and left feeling like I had made a new friend. We also got to meet Jud Scott. I thoroughly enjoyed our conversation about my favorite golf course in the world, Meadowbrook County Club. How can buying a new car be better than that? Can't be done. Great team, Ashley, Jeff, and Jud. Thank you, All! More

Chris Helka went the extra mile My oldest son who is only 17, knew I was going out of town after we had discussed getting a new truck. He knew I wanted a Ram, so he asked if he coul My oldest son who is only 17, knew I was going out of town after we had discussed getting a new truck. He knew I wanted a Ram, so he asked if he could go look while I was out of town. I told him he could try, but I didn't know if the sales people would help him or take him seriously. When I got back from my trip, he had 2 trucks picked out and took me to the dealership. My son is very inquisitive and I know he took a bunch of Chris' time asking questions to find the right truck. When I got to the dealership, I liked both trucks but picked my truck based on the color. Chris made the process easy and again, took the time to listen to my son, when he easily could have blown him off, since he was only 17. But instead he treated my son with respect and worked with him and obviously did the same for me, when I got back from my trip and came in. Thanks Chris! Sincerely, Tony B More

Excellent Service The staff of Dick Scott Motor Mall was very friendly and accommodating. They stayed late to finish my purchase deal, which was very much appreciated. The staff of Dick Scott Motor Mall was very friendly and accommodating. They stayed late to finish my purchase deal, which was very much appreciated. They were also able to get me a better deal on a Jeep Cherokee than the dealer in Lansing. Nelson was very friendly and a pleasure to work with. More