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Dick Scott Motor Mall

Fowlerville, MI

4.6
1,204 Reviews
Dick Scott Motormall is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville (on site at Dick Scott Motormall), that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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3030 Fowlerville Rd

Fowlerville, MI

48836

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Showing 1,204 reviews

May 29, 2025

Butch does not care about the customer nor advocates for the customer. Will repeatably tell you the dealer is indemnified where he feels they can do anything and not be held accountable. All about the pro More

by bjodett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Butch Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Schnurstein
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Judd Scott
May 27, 2025

Car was priced well. Purchase was pleasant- no pressure at all. I would recommend for sure: More

by rtpascoe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Dick Scott Motor Mall responded

Thank you so much for choosing Dick Scott Motor Mall! Please let us know if we can be of any more assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 24, 2025

Worst customer experience ever. Performed unauthorized repairs. Car not fixed or able to be driven. Don't go to Dick Scott Motor Mall More

by bjodett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Butch Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Schnurstein
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Dick Scott Motor Mall responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please get in touch with us directly to let us know the best way to contact you, and we will reach out. Jud Scott

May 16, 2025

Everything at the dealer was OK only problem issue. I have it. We lost air pressure on on one of our right front tire and I got a problem with one of my mirrors on the right side. It’s got a little pie More

by brigfragale
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Dick Scott Motor Mall responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

May 10, 2025

Very professional. Answered all my questions. My new car was mint clean when they delivered it to me. Will definitely buy future vehicles from Dick Scott Motor Mall. Cu More

by bob54anderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Dick Scott Motor Mall responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dick Scott Motor Mall. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 26, 2025

Dick Scott Motor Mall in Fowlerville Mi was wonderful. I would definitely recommend them and I will go back in the future for my vehicle needs! More

by rkmbw2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Kiesgen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Wozniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Schnurstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Dick Scott Motor Mall responded

Thank you so much for choosing Dick Scott Motor Mall! Please let us know if we can be of any more assistance. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 13, 2025

After going to multiple dealerships and getting no help I finally found Dick Scott Motor Mall. I was able to get my husband the exact Jeep he wanted with everything he was looking for and in record time. Ric More

by Carol Albert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Tavormina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Croucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Wozniak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariah Schnurstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2025 -

Dick Scott Motor Mall responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Dick Scott Motor Mall are glad to have you as a customer. Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 11, 2025

Wonderful experience for a 3rd vehicle purchase from! Mark was amazing and very helpful in fitting us in the perfect RAM. Thank you again! More

by Ingeniousone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Roberts
Apr 11, 2025 -

Dick Scott Motor Mall responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

April 11, 2025

Mark is amazing ! everything was quick and straight forward… 3rd car purchase from this dealer. More

by Ingeniouscreatureingeniiusone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Roberts
Apr 11, 2025 -

Dick Scott Motor Mall responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

March 13, 2025

Always outstanding and professional service. This is my third vehicle lease with Nelson and Dick Scott and I am always pleased with how I am treated and the high quality vehicles they offer. I More

by armandmolinotennis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jud Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Cypher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2025 -

Dick Scott Motor Mall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Get your best shot at Dick Scott! Your customer service team @ Dick Scott

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