Dick Scott Chrysler Dodge Jeep Ram - Service Center

Sales: I LOVE Dick Scott Dodge. My husband & I have Leased/Purchased several vehicles from Antwone Bedford over the past 5 years. We would not go to anyone/anywhere else for this. Antwone is great, he Leased/Purchased several vehicles from Antwone Bedford over the past 5 years. We would not go to anyone/anywhere else for this. Antwone is great, he: listens to what you're looking for, makes suggestions, is very friendly, has a great attitude, is never pushy, makes you feel like you're family. I recommend Antwone to all my friends & family. All of our leases/purchases through Antwone have been nothing but great experiences. Service: When we take our vehicles in for service we deal with either Mike Torres or Darrell Scott. Both are great! The really listen to you & are extremely friendly. All of our service experiences have been great. I wouldn't take our vehicles anywhere else because of these two people. These three people are what keeps my husband & I coming back to Dick Scott Dodge time after time. They are the reason why I recommend them & the dealership to everyone I know. When you get great service you want to pass it on! More

My service rep was very courteous and knowledgable. Generally most service dept's don't know how to treat women, but Darryl didn't assume I knew nothing about cars or talk down to me because I am a wom Generally most service dept's don't know how to treat women, but Darryl didn't assume I knew nothing about cars or talk down to me because I am a woman. He was very courteous, knowlegable and treated me with the utmost respect. I appreciate how he handled my service visit and would definitely send others to the Dealership. Thank you for the opportunity to give praise where it is due. Respectfully, Tina Marie Hille More

The work they did made the van as good as new. They went the extra mile to do it right. They completed the job when they said they would. They cleaned up the van and even put shiny stuff on the tires to m the extra mile to do it right. They completed the job when they said they would. They cleaned up the van and even put shiny stuff on the tires to make them look new. Pam and Rich are very friendly people and were also very accommodating. More

Had a preset appointment for service on a warranty concern. Everything was taken care of ontime and service was carried out in a timely manner, while I waited in customer lounge. Associates were v concern. Everything was taken care of ontime and service was carried out in a timely manner, while I waited in customer lounge. Associates were very courteous and helpful in all aspects of the visit. More

Took my 2010 van in for a rattle in sliding driver's side door and also for regular maintenance. Picked up van and found dirty carpet and door still had an intermittent rattle on trip home. Went right back. door and also for regular maintenance. Picked up van and found dirty carpet and door still had an intermittent rattle on trip home. Went right back. Door stopped rattleing on trip back. Allan Martich introduced me to Joe Prokes who personally drove the van to ensure door was not making noise. He had the carpet cleaned when we returned from test drive. Joe Prokes also requested that I go directly to him if I had any further door issues. I believe any car dealer can and will have problems. This type of customer attention makes a superior dealer. Thanks! Larry Ripple More

i already take a mail from you, where you were asking me to trade my car chrysler pacifica with a new one, jeep or dodge and my outpoket payment is going to be the same, but when i comes there and did a app to trade my car chrysler pacifica with a new one, jeep or dodge and my outpoket payment is going to be the same, but when i comes there and did a appresal to estimate my car's price it was very rediculose even my car is in great shape and condition, and my outpoket payment was twice more then i already have it, So i want to say that your advertisement have to be consistent with what really gone happen. More

Very nice people to deal with. They seemed truly interested in helping me to get my vehicle fixed. I had been dealing with a problem before and was told to bring it in if it happened again. I was interested in helping me to get my vehicle fixed. I had been dealing with a problem before and was told to bring it in if it happened again. I was given great respect and treated fairly when I did bring it back. More

I'm updating my review due to the fact that I had outstanding service on my last visit to Dick Scott Dodge for an ongoing brake problem that I had multiple visits to the service department for. Whil outstanding service on my last visit to Dick Scott Dodge for an ongoing brake problem that I had multiple visits to the service department for. While it did take months before finally resolving the problem by replacing brake pads, rotors, and actually tearing apart the entire braking system to inspect it, clean it up including a little normal rust that was occuring, and putting it back together, I'm thrilled that this has finally been done and now my personal time won't be taken up so much by Dick Scott service time. I received top-notch service and now Dick Scott Dodge's service department is starting to get my trust back - thank you Joe! More

Was not happy with what I was originaly told by Darrell. That a previous repair done by Fox Hills and butchered was not of his concern. A $750. repair to fix their screwup was on Me. And then was told $280. That a previous repair done by Fox Hills and butchered was not of his concern. A $750. repair to fix their screwup was on Me. And then was told $280. to diagnos the problem. I think the service dept should have enitiated the call to Chrysler. Joe did just that and Chrysler picked up the repair. Thanks Joe. More