Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
613 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Professional, helpful & courteous ! Rob the service technician was very helpful & knowledgeable. Service only took about an hour. GREAT service department. I would highly recommend DICK Rob the service technician was very helpful & knowledgeable. Service only took about an hour. GREAT service department. I would highly recommend DICK SCOTT. Very friendly service. More
Possible water leak front right of car Kyle the service write up person was very personable yet professional. Understood why I came in, and handled my problem. A possible condensation acc Kyle the service write up person was very personable yet professional. Understood why I came in, and handled my problem. A possible condensation accumulation. Nothing else was found, however Kyle assured me, they would recheck the car if needed. More
Outstanding Quality and knowledgeable staff is what sets Dick Scott apart from other shops. Not only did I receive fast and friendly service but also the assuranc Quality and knowledgeable staff is what sets Dick Scott apart from other shops. Not only did I receive fast and friendly service but also the assurance that if something were to happen that they are here to help. Awesome job! More
GREAT PARTS DEPARTMENT THE BEST PARTS DEPARTMENT AROUND GREAT CUSTOMER SERVICE GREAT TECHS ALWAYS CLEAN AND QUICK TURN AROUND DID I MENTION WHAT A GREAT PARTS DEPARTMENT THE THE BEST PARTS DEPARTMENT AROUND GREAT CUSTOMER SERVICE GREAT TECHS ALWAYS CLEAN AND QUICK TURN AROUND DID I MENTION WHAT A GREAT PARTS DEPARTMENT THEY HAVE More
Uconnect Fix Professional service, fast repair. Jim is a credit to your team. Will return for service next time. Would recommend. Ucconect died during update and w Professional service, fast repair. Jim is a credit to your team. Will return for service next time. Would recommend. Ucconect died during update and was repaired. More
Great experience with service and staff I took the my jeep into the service department for repairs. The staff was extremely helpful, informative, and patient. I have been here more than onc I took the my jeep into the service department for repairs. The staff was extremely helpful, informative, and patient. I have been here more than once for reapairs over the last few years abd everytime I have been very happy with not only my car but how I was treated and spoken to by the staff. More
Fantastic, fast, polite! From the moment I called (and I had called several places) Rob in Service, was kind, patient, helpful and extremely courteous. I needed new tires for From the moment I called (and I had called several places) Rob in Service, was kind, patient, helpful and extremely courteous. I needed new tires for my Jeep, and although Dick Scott Plymouth was out of the way for me, just how everything was handled, and since we had had the same wonderful treatment buying cars there, it was an easy decision to go there. More
Rob was the best Hi my name is Thomas Biggs on 3/31/18 around 11am, I was having some serious problems going on with my car. At the time this was going on I was very v Hi my name is Thomas Biggs on 3/31/18 around 11am, I was having some serious problems going on with my car. At the time this was going on I was very very concerned about my car because I’ve had it for 2 to 3 years now. It was a 2015 Durango. One of the service guys by the name of Rob took a very good look at my truck, and knew what was going on with the truck. He explained to me why the truck was doing what it was doing and told me don’t worry I we will take care of you. You know that made me feel so good to here that , and not only did he do that. He had the service people doing a real good check on the car to make sure everything was good. He came back and told me the car is now in good shape. I just want to say Rob thank you so much for your service. You Rock!!! Rob More
Outstanding service, exceptional service team! This facility is outstanding, they provide you first-rate service, excellent communication, and keep you informed every step of the way. No surprises This facility is outstanding, they provide you first-rate service, excellent communication, and keep you informed every step of the way. No surprises here. Great dealership. More
Simple check up turned into them having my Jeep for a month. I went in for an oil change and check up. Ended up being a transition adjustment. Larry was impossible to get an answer from and never returned calls. I went in for an oil change and check up. Ended up being a transition adjustment. Larry was impossible to get an answer from and never returned calls. He gave excuses and said I can only relay what info I get. I’m not the mechanic. WHAT? Then when I said I’m coming to pick it up, they said it’ll be ready by Friday. Friday came and went. Total run around. More