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Dick Scott Chrysler Dodge Jeep Ram - Service Center

Plymouth, MI

3.9
613 Reviews

613 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center

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April 05, 2018

Professional, helpful & courteous ! Rob the service technician was very helpful & knowledgeable. Service only took about an hour. GREAT service department. I would highly recommend DICK More

by teddymakuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob goodlow
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review and recommendation! We are glad to hear you were provided with such great customer service! We look forward to seeing you on your next visit with us!

April 04, 2018

Possible water leak front right of car Kyle the service write up person was very personable yet professional. Understood why I came in, and handled my problem. A possible condensation acc More

by lmkphd007
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Kyle was able to provide you with such excellent customer service!

April 03, 2018

Outstanding Quality and knowledgeable staff is what sets Dick Scott apart from other shops. Not only did I receive fast and friendly service but also the assuranc More

by sekuhary0001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Martin
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to have had the opportunity to earn your business and provide you with such excellent customer service!

April 02, 2018

GREAT PARTS DEPARTMENT THE BEST PARTS DEPARTMENT AROUND GREAT CUSTOMER SERVICE GREAT TECHS ALWAYS CLEAN AND QUICK TURN AROUND DID I MENTION WHAT A GREAT PARTS DEPARTMENT THE More

by MIKETORRES0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McCloud
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We are glad to be able to provide you with such excellent customer service!

April 02, 2018

Uconnect Fix Professional service, fast repair. Jim is a credit to your team. Will return for service next time. Would recommend. Ucconect died during update and w More

by mkenhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim McCloud
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad Jim was able to make your service visit easy and efficient!

April 02, 2018

Great experience with service and staff I took the my jeep into the service department for repairs. The staff was extremely helpful, informative, and patient. I have been here more than onc More

by jbah1201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy to hear that you received such excellent customer service! We look forward to seeing you on your next visit with us!

April 02, 2018

Fantastic, fast, polite! From the moment I called (and I had called several places) Rob in Service, was kind, patient, helpful and extremely courteous. I needed new tires for More

by KARENIMPROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Goodlow (in Service)
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are happy to have had the opportunity to earn your business! We are glad Rob was able to make your service visit easy and provide you with such excellent customer service! We look forward to seeing you again on your next visit with us!

April 02, 2018

Rob was the best Hi my name is Thomas Biggs on 3/31/18 around 11am, I was having some serious problems going on with my car. At the time this was going on I was very v More

by mrtbiggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your very kind review! We are glad to hear that Rob was able to make a stressful situation less overwhelming and provided you with such excellent customer service! We look forward to seeing you on your next visit with us!

April 01, 2018

Outstanding service, exceptional service team! This facility is outstanding, they provide you first-rate service, excellent communication, and keep you informed every step of the way. No surprises More

by jwmagnusson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Comstock
Apr 17, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

Thank you for your kind review! We are glad to hear you were provided with such excellent customer service! We look forward to seeing you on your next visit with us!

March 31, 2018

Simple check up turned into them having my Jeep for a month. I went in for an oil change and check up. Ended up being a transition adjustment. Larry was impossible to get an answer from and never returned calls. More

by brettmontgomery167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Welsh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2018 -

Dick Scott Chrysler Dodge Jeep Ram responded

We apologize you feel you had a negative experience at our Dealership; at Dick Scott Chrysler Dodge Jeep Ram our goal is complete satisfaction and exceptional service to all customers. Our Service Director has been made aware of your experience in hopes to rectify the situation.

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