Dick Scott Chrysler Dodge Jeep Ram - Service Center

I was highly impressed with customer service received. I felt welcome and receptive from the service center staff when I arrived for my scheduled vehicle repair appointment. Kyle Comstock, called and kept I felt welcome and receptive from the service center staff when I arrived for my scheduled vehicle repair appointment. Kyle Comstock, called and kept me abreast of repair status. Thank you for your continued courtesy. More

Simple check up turned into them having my Jeep for a month. I went in for an oil change and check up. Ended up being a transition adjustment. Larry was impossible to get an answer from and never returned calls. I went in for an oil change and check up. Ended up being a transition adjustment. Larry was impossible to get an answer from and never returned calls. He gave excuses and said I can only relay what info I get. I’m not the mechanic. WHAT? Then when I said I’m coming to pick it up, they said it’ll be ready by Friday. Friday came and went. Total run around. More

quick professional service I was greeted promptly and professional. My vehicle was taken care of and ready within the time frame quoted. The waiting area was clean and pleasant I was greeted promptly and professional. My vehicle was taken care of and ready within the time frame quoted. The waiting area was clean and pleasant. More

Kyle in Service is THE REASON I come to your dealership!! Kyle in your Service Department is THE REASON I come to your dealership. I have dealt with him MANY times and he makes it professional and enjoyable a Kyle in your Service Department is THE REASON I come to your dealership. I have dealt with him MANY times and he makes it professional and enjoyable at the same time. Doesn’t matter how big the repair is or how small the repair is it’s professional courtesy service every time with Kyle. More

Fast & Friendly service department Service tech. Called himself to ask aboyt a moduale i needed to install for the factory trailer break. He also explained to how to install it once i g Service tech. Called himself to ask aboyt a moduale i needed to install for the factory trailer break. He also explained to how to install it once i got the trailer break moduale. More

Garbage service 3 weeks my truck was at the service waiting for a part it was rescheduled 3 times still didn’t get done they never pick up the phone just horrible per 3 weeks my truck was at the service waiting for a part it was rescheduled 3 times still didn’t get done they never pick up the phone just horrible period More

Leak under front right side Excellent service, very friendly write up person Kyle, as well as professional. Listened and help with the cars problem. Was able to fit my car in a Excellent service, very friendly write up person Kyle, as well as professional. Listened and help with the cars problem. Was able to fit my car in although busy. More

Professional and courteous My car had a recall on the airbag on the passenger side, so there was no charge to me. Kyle was professional and courteous. When I called to get a s My car had a recall on the airbag on the passenger side, so there was no charge to me. Kyle was professional and courteous. When I called to get a status on my car Kyle called me back within a half hour. More

Awesome I had a great experience with my new vehicle. The sales department was very knowledgeable and the service department was one of the best I've been in I had a great experience with my new vehicle. The sales department was very knowledgeable and the service department was one of the best I've been in More

Took my 2017 Chrysler 300 in for radio problems. It took 5 days for the car to get repaired and was not offered a free rental until I called to see what was taking so long to get the radio replaced. It took 5 days for the car to get repaired and was not offered a free rental until I called to see what was taking so long to get the radio replaced. More