Dick Scott Chrysler Dodge Jeep Ram - Service Center

Service was performed promptly and accurately Problem was diagnosed properly and was promptly corrected. There was a service bulletin on the problem, a lube oil pressure sensor defect. The corpo Problem was diagnosed properly and was promptly corrected. There was a service bulletin on the problem, a lube oil pressure sensor defect. The corporation should have corrected this known problem on a recall. The dealership did their job, the corporation did not. More

Keyfobe battery replacement. Service person was contacted to change batteries in the remote key fobes, He changed out batteries in both key fobes. He was fast and efficient on h Service person was contacted to change batteries in the remote key fobes, He changed out batteries in both key fobes. He was fast and efficient on his work. More

Great job Excellent. Mike B. was professional and did a great job communicating with me. I appreciate that the cost of future work was given to me in writing. Excellent. Mike B. was professional and did a great job communicating with me. I appreciate that the cost of future work was given to me in writing. Take your vechile here they have a great service department. More

Tire repair Had a nail in my tire. Stopped on Saturday afternoon and got it repaired in under 30 minutes! Thanks for getting it done so quickly. Had a nail in my tire. Stopped on Saturday afternoon and got it repaired in under 30 minutes! Thanks for getting it done so quickly. More

Jeep was in an accident I really appreciated the followup every day. It was awesome getting my car back 1 week earlier than I expected. My car came back to me washed and deta I really appreciated the followup every day. It was awesome getting my car back 1 week earlier than I expected. My car came back to me washed and detailed, NICE!!! More

Excellent service and excellent salesmans Went in for my normal service (always get my truck serviced there). Very friendly and fast. They never try to sell me something I don't want. As Went in for my normal service (always get my truck serviced there). Very friendly and fast. They never try to sell me something I don't want. As my lease is ending I talked to a salesman about the next truck. He was extremely helpful and guided me in the direction I wanted to go without trying to upsell me. Very happy with the discussion and his friendliness/knowledge. Definitely recommend this dealership. More

Amazing as always Jim in service is an amazing person to have on your staff and is a value to your company. He goes over and above for everyone he works with. Jim in service is an amazing person to have on your staff and is a value to your company. He goes over and above for everyone he works with. More

Car pick-up When I came to pick up my car, I was told it’s outside. It turned out to be about 150’ Walk....I am on oxygen, and the walk to it was extremely diff When I came to pick up my car, I was told it’s outside. It turned out to be about 150’ Walk....I am on oxygen, and the walk to it was extremely difficult for me. I had no idea how far it was, till I got about half-way to it! Your service is great, but you may want to ask a customer with a visible disability if they woul like their vehicle brought to them. (I was carrying & using an Oxy tank at that time. More

Short Notice Service Needed I had a problem with the car accelerating while I was driving down the road even when I did not have my foot on the accelerator pedal. The only way t I had a problem with the car accelerating while I was driving down the road even when I did not have my foot on the accelerator pedal. The only way to drive was to use the brake and frequently shift into neutral to slow the car down. I happened to be driving buy Dick Scott when it was happening so I pulled in for service. I did not have an appointment but I also needed an oil change. Jim coordinated the repair in just two short days. A plastic brake switch was replaced and problem was fixed. After I dropped off the car, I had a driver take me to my home. He was a very polite young man and very careful driver. I mentioned to him that maybe its time for me to buy a new vehicle and he made a recommendation for sales people I should talk to. The overall service was as promised, but for the scope of the work that was needed, it honestly could have been completed in less than one hour. I will continue to be a customer at Dick Scott. More

RAM TRUCK SERVICE Everything went good. Received my truck earlier in day than expected. Everything was explained and I was notified about all the details of the appoi Everything went good. Received my truck earlier in day than expected. Everything was explained and I was notified about all the details of the appointment. More