Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
613 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Great Experience both times I've been there. Both times I've been there, I've had nothing but a great experience. They got me in and out without too long of a wait. They also provide breakfast Both times I've been there, I've had nothing but a great experience. They got me in and out without too long of a wait. They also provide breakfast if you get there early. I would definitely go there again if I had to have anything serviced. More
First oil change on new Chrysler 300 Informed time would be 45m & it was exactly 45 m. Car was also washed & my points covered the cost. A person directed me in to service than informed m Informed time would be 45m & it was exactly 45 m. Car was also washed & my points covered the cost. A person directed me in to service than informed me to step out of my car & someone would help me. No one introduced themselves to me but process appeared well organized. Had to check out with service staff as cashiers printer was not working. Received a phone call from Nicole 1-2 hours after I left center telling me my car was ready sounded surprised when I said I was driving my car. More
Great Experience Great experience, professional, repairs done accurately and timely. Rob Goodlow was great to work with, he explained everything and was straight forwa Great experience, professional, repairs done accurately and timely. Rob Goodlow was great to work with, he explained everything and was straight forward when explaining what needed to be done. I inspected the work and am quite pleased. More
Just dropped in to get my oil changed and rotate my tires. Just dropped in to get my oil changed and my tires rotated. Rob took care of me. Someone made fresh coffee and I had some popcorn. They changed my oil Just dropped in to get my oil changed and my tires rotated. Rob took care of me. Someone made fresh coffee and I had some popcorn. They changed my oil in a timely manner and told me what they did and anything else they found. More
Great staff Keep up the good work they always do a good job they also always help me when I needed it also the staff has been great as well Keep up the good work they always do a good job they also always help me when I needed it also the staff has been great as well More
Great service team! Communication is the key for a dealer success with customer service. Dick Scott service techs excel at keeping the customers informed about their car Communication is the key for a dealer success with customer service. Dick Scott service techs excel at keeping the customers informed about their cars when they’re in for service. Super fast turnaround and great communication from the service team. More
Friendly Knowledgeable Service Advisor Rob was explained the required maintenance and cost in a friendly, efficient, knowledgeable manner. I felt comfortable leaving my car in their hands. Rob was explained the required maintenance and cost in a friendly, efficient, knowledgeable manner. I felt comfortable leaving my car in their hands. Quick completion of maintenance too! More
oil change In and out very quickly everyone is always very friendly. Oil changes are easier and cheaper than precision and minute lube. I always use this dealer In and out very quickly everyone is always very friendly. Oil changes are easier and cheaper than precision and minute lube. I always use this dealer More
air conditioning repair I was very surprised they could get the vehicle repaired in short order. Their explanation of the repairs was very clear and helpful for my general un I was very surprised they could get the vehicle repaired in short order. Their explanation of the repairs was very clear and helpful for my general understanding of the repair process. More
Car sometimes stuck in 1st gear My minivan will sometimes get stuck in 1st gear. It is under a lifetime warranty, so I guess if it keeps happening I'll be back. My minivan will sometimes get stuck in 1st gear. It is under a lifetime warranty, so I guess if it keeps happening I'll be back. More