Dick Scott Chrysler Dodge Jeep Ram - Service Center
Plymouth, MI
608 Reviews of Dick Scott Chrysler Dodge Jeep Ram - Service Center
Kevin helped me pick out and schedule two tires for my truck. He new all of the tire ratings which made my decision easy on which tire to choose. He also worked a price match, which made me feel comfort truck. He new all of the tire ratings which made my decision easy on which tire to choose. He also worked a price match, which made me feel comfortable with my choice, More
In and out in way less time than I expected for oil & filter change and inspection. Comfortable waiting room, prompt service, and a car wash, too. Great job. My service advisor was Kevin. filter change and inspection. Comfortable waiting room, prompt service, and a car wash, too. Great job. My service advisor was Kevin. More
Kevin was the absolute best! Went in for an oil change and tire rotation. Service was prompt, Kevin was informative and friendly and was completed within 50 minutes! Went in for an oil change and tire rotation. Service was prompt, Kevin was informative and friendly and was completed within 50 minutes! More
I came in for a recall for leaky in the rear window of my Ram. Kevin was my service agent and he was able to get everything done in one day. Being it was a leaky window, he scheduled me a good weather day, Ram. Kevin was my service agent and he was able to get everything done in one day. Being it was a leaky window, he scheduled me a good weather day, so the job could be completed without having to leave my vehicle overnight. This job was also covered as an extended warranty ], so no cost to me. More
This rating is specifically for the service provided by Tim on 3/10. He was very kind and helpful I appreciate everything he did to ensure my experience was a great one while interacting with him. I highly Tim on 3/10. He was very kind and helpful I appreciate everything he did to ensure my experience was a great one while interacting with him. I highly suggest if you use this dealership for service, you ask for him by name. More
Would not choose Antwone, would not go back to Dick Scott. Service department was good Scott. Service department was good More
Enjoy working with Tim, he is great at communicating with the Customer, and has great customer service skills... the Customer, and has great customer service skills... More
Worst service experience in 40 years. They should almost be criminally charged for this transaction. To start with the quotes look like they are from a guy working out of his garage, they They should almost be criminally charged for this transaction. To start with the quotes look like they are from a guy working out of his garage, they double quoted parts and labor, talked in circles hoping you would just pay and not question, charged 16k and fixed not one issue we complained about, messed up all the financing we agreed to, attempted to make me pay for parts up front, the fuel filter was too tight so they said they just didnt change it, never addressed other issues that was on the invoice, then after that......they bring my truck around and it has the EXACT same engine light and service air suspension Warings that it was there for. Just criminal. I feel so sorry for people out there who have depend on places like this for an honest repair for hard working people trying to keep their vehicle on the road to go to work! Shame on you Dick Scott..... consumer beware More