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Dick Scott Chrysler Dodge Jeep Ram
Plymouth, MI
2,390 Reviews
Dick Scott Chrysler Dodge Jeep Ram is part of Dick Scott Automotive Group, a family owned and operated group of dealerships & collision shops which have been serving the area communities for over 25 years. At Dick Scott, we have a shared goal of 100% Customer Satisfaction We offer a huge selection of new and pre-owned vehicles along with the most comprehensive parts and service departments in the automotive industry. Dick Scott is also proud to offer 2 state of the art Collision Centers, one in Plymouth and one in Fowlerville, that honors all insurance companies (including AAA, State Farm, Farmer’s, Frankenmuth, Progressive, Allstate, Nationwide, and more) and provides all of the latest state of the art equipment. Quick Repair Service is available for affordable cosmetic repairs and can help save money on lease turn in costs. There are several on site amenities such as drink and snack machines, cable television, baby changing station in main restroom, coloring sheets & crayons for children, children’s play area in the showroom, and free wifi. We are also within walking distance of fast food and dining restaurants, a neighborhood play area, the downtown Plymouth shopping district and Kellogg Park. Free Shuttle Service is available and rental vehicles are on site. All technicians are ASE and factory certified and available to take care of all of your vehicle needs. Our service department services all makes and models (including Ford, GM, Nissan, and more). Our factory certified new and pre- owned sales staff can help you find the vehicle you want at a price you can afford. We have developed a PTO program to help support schools (details available on our website) and are a member of the Southeastern Michigan Better Business Bureau, Canton Chamber of Commerce and Plymouth Chamber of Commerce.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 2,390 reviews
September 23, 2011
My service rep was very cordial and presented himself as a friend who was willing to help. The amount charged for parts purchased was a little on the high side, hopefully, time will prove out the true value a friend who was willing to help. The amount charged for parts purchased was a little on the high side, hopefully, time will prove out the true value of the parts. More
by rshufeldt
Employees Worked With
Darrell Scott
September 22, 2011
Very efficient in searching and finding the exact vehicle that we wanted. Our salesman also kept us updated as to the progress of finding the vehicle. that we wanted. Our salesman also kept us updated as to the progress of finding the vehicle. More
by rtb0409
Employees Worked With
Dan Hamblin, Dan Hamblin
September 19, 2011
My car had to be towed from a local parking lot to Dick Scott. After being checked by your mechanic I was told the problem seemed to be with the fuel pump. The pump was replaced and I'm back on the road Scott. After being checked by your mechanic I was told the problem seemed to be with the fuel pump. The pump was replaced and I'm back on the road again. Thank you for your very courteous service. I have recommended your dealership to my friends and family. More
by Carole Ashlee
Employees Worked With
Dan #91128, Dan Hamblin
September 15, 2011
Jim Scales should be the example for new car sales staff to emulate. He was very courteous, knowlegeable, friendly and efficient. He answered all of my question quickly and professionally. What is most impo to emulate. He was very courteous, knowlegeable, friendly and efficient. He answered all of my question quickly and professionally. What is most important to me is the fact that I didn't have to haggle or go through the usual sales hassle with him. Please extend my appreciation to him. More
by rshufeldt
Employees Worked With
Jim Scales
September 10, 2011
Had a recall on the tie rod ends of my 2009 Ram Truck.Postcard said should be able to be done in 1-1/2 hours. Service man AL wanted to keep it over night. Service write up men weren't the most info Truck.Postcard said should be able to be done in 1-1/2 hours. Service man AL wanted to keep it over night. Service write up men weren't the most informative or courteous. After speaking to the manager Joe, he addressed my issues and was glad to hear them. I will try them again because they have a manager that cares. Service work was quick and clean, I liked that they put plastic on my seats,not all dealerships do that. More
by ragatazz
Employees Worked With
AL, Daryl, Howard
September 09, 2011
My visit was for purchase of used car, but will use this email to rate my purchasing experience. Tom is an old pro and pleasant to work with email to rate my purchasing experience. Tom is an old pro and pleasant to work with More
by dudesy123
Employees Worked With
Tom; Intro to Svc Mgr; service contract pitchman
September 09, 2011
I came in for service to check out my brakes. I was hearing a grinding noise as I slowly came to a stop. I learned I needed brakes all around. I was not prepared for this outcome because I only had a hearing a grinding noise as I slowly came to a stop. I learned I needed brakes all around. I was not prepared for this outcome because I only had approximately 22,000 miles on the brakes. Harley explained most vehicles can expect 20,000 - 25,000 life on brakes. I was disappointed knowing that the life on brakes is so short. Overall, the service was good. Thank you for answering all my questions Harley. More
by gingerella1955
Employees Worked With
Harley, Harley Wood
September 02, 2011
My husband and I had been shopping around for a Jeep Liberty and had visited several other dealerships around Detroit Metro before trying out Dick Scott. They gave us the best bang for our buck!! (inclu Liberty and had visited several other dealerships around Detroit Metro before trying out Dick Scott. They gave us the best bang for our buck!! (including the best trade-in value for our Escape) Jacin Lohman was very helpful and friendly and made our car buying experience fast and wonderful! While we didn't get the Liberty we originally wanted, he did introduce us to the 2011 Journey that we loved even more! Thank you Dick Scott for setting the standard! Jacin was great and we are definitely spreading the word. More
by jennjajo
Employees Worked With
Jacin Lohman, Jacin Lohman
August 25, 2011
Dave gave us several options for aquiring a vehicle that we could afford while giving the quotes on the two vehicles that were to be traded in. The vehicle chosen was just placed on the lot that fit our nee we could afford while giving the quotes on the two vehicles that were to be traded in. The vehicle chosen was just placed on the lot that fit our needs...and it was in great condition for a 2006 and really 'showroom' material....and Dave made for a nice experience during the time it took on acquiring the new car...and a few extras included... More
by harleypooch
Employees Worked With
Dave Bogarin
