Dick Scott Chrysler Dodge Jeep Ram

I would recommend Dick Scott because it is close to our home and the salesperson we dealt with was knowledgable, courteous, efficient and took the time to answer every question we had. The Dodge Caravan is home and the salesperson we dealt with was knowledgable, courteous, efficient and took the time to answer every question we had. The Dodge Caravan is also a wonderful product which fulfills all our needs. More

oil change with reward points very satfied! they seemed busy and said it might take 45 min but they had my car back in 30 min. busy and said it might take 45 min but they had my car back in 30 min. More

Dave Hamel was great on a raining and cold night. he was very helpful in all questions and the pickup of new car. Every one was very helpful at the Dealer. very helpful in all questions and the pickup of new car. Every one was very helpful at the Dealer. More

I had a great experience working with Dan. He was very friendly and very knowledgeable about the vehicle. I felt very comfortable and not pressured at all! Thanks for the help!! I will definitely be bac friendly and very knowledgeable about the vehicle. I felt very comfortable and not pressured at all! Thanks for the help!! I will definitely be back to this dealarship! More

We have been coming to Dick Scott for as long as I can remember! I am a third generation buyer. I'm the daughter of two very good customers ( my mom & dad) ! I just bought my Second vehicle from Dick Scot remember! I am a third generation buyer. I'm the daughter of two very good customers ( my mom & dad) ! I just bought my Second vehicle from Dick Scott! First one was a used sports car & now a brand new Jeep Cherokee Laredo! This last time was a great experience , very fast, friendly and efficient on all levels. We always deal with Larry hes the BEST! My whole family deals with Dick Scott & Larry, they've become like family! Go see them today!!!! :) - Musleh- Abrahamian Family! More

Great service and Jason do an awesome job of explaining pricing and finding us a vehicle. I would definitely recommend them to family and friends. pricing and finding us a vehicle. I would definitely recommend them to family and friends. More

I would expect more 'red carpet' service when dealing with a dealership. Perhaps an overall inspection and topping off of fluids or similar. I knew I would spend $1,000+ no matter what because I chose a with a dealership. Perhaps an overall inspection and topping off of fluids or similar. I knew I would spend $1,000+ no matter what because I chose a dealership over a local repair shop so I have to say I expected a little more for my money. Also, I find it unsettling that there is an $80 charge for every problem or concern that is investigated. Other dealers and shops give you one credit hour of labor for that charge regardless of if there is one problem or ten. I went into the shop for a transmission issue and was told it is $80 to investigate and another $80 to check for anything else I had a concern with. After they investigated the transmission (which involves plugging in the DRB III Tool and reading an error code, taking 15 minutes? Maybe 30?) I asked if they could check out my rain sensor, which was not functioning. I was told that would cost an additional $80 to look at the rain sensor (which I know needs replacing). Rather than spend another $80 to hear what I already know, they missed out on the opportunity for the income of replacing the sensor. More

When i first purchased my mini van in July of 2009 I had some late fees and over milage charges from my previous vehicle my sales man told me that not to worry he wopuld take care of them. One month later r some late fees and over milage charges from my previous vehicle my sales man told me that not to worry he wopuld take care of them. One month later recieved a bill from chysler financial stating I owed for these charges I immediately went to Dick Scott and was informed by Jason Scott that there was nothing he could do because the dealer in which I dealt with had been fired for not only making these types of promises to me but other customers as well. The vehicle itself has been average at best having been in for service 3 times in two years. I recently took it in for service and was informed by serviceman Harley Wood that my rear brakes were "80 to 90% worn and needed to be replaced" when I asked him for a price he told me $450.00 I told him no thank you I would do them myself. When I removed the wheels and calipers two days later I discovered that my pads were only 50% worn at the most the rotors were a little worn but not terrible. Very upset because I felt I had been lied to and almost taken advantage of I went back to the service department with the pads and rotors that i removed from my van and asked the serviceman to show me how these pads are 80 to 90% worn he said "that Harley Wood wasnt working and there was nothing in his notes that stated my brakes were that bad". Can say for certain i will not buy another vehicle from Dick Scott and will let everybody I know how ive been treated. More

From the first phone call inquiring about pricing all the way to when I picked up my vehicle, the service I received was fabulous. Darrell Scott was very knowledgable and courteous. I felt the price was fa way to when I picked up my vehicle, the service I received was fabulous. Darrell Scott was very knowledgable and courteous. I felt the price was fair and there were no surprises. Would highly recommend Dick Scott for service to anyone. I will go back for all future service issues. More

I dropped off my Jeep for service at 7am without an appointment and was promptly written up. I used the convenient dealer shuttle to get home. Harley called me back around 2pm in the afternoon with an appointment and was promptly written up. I used the convenient dealer shuttle to get home. Harley called me back around 2pm in the afternoon with an estimate for the repair and I approved it. Just to verify the estimate, I called around to a few other shops, and found the price to be similar to what other shops would charge. My vehicle was ready at the promised time the next day. Everything was repaired properly and my Jeep is running great. Since my Jeep was already in the shop, I asked them to change the oil and this is the only part of the service that I had any complaints about. The price was $35, which is not great for a vehicle that only holds 4 qts. of oil, but I figured it was saving me some time. But for that price, I would think they would top up any of the other fluids (like most of the oil change shops will), but that was not the case. They only do a "Fluid level inspection" and they didn't even check the air pressure in my tires. I guess this is a little nit-picky, but sometimes the little things make all of the difference. Other than the oil change, I am completely satisfied with my experience and I will probably go back to this dealer for service in the future. More