Dick Poe Chrysler-Jeep
El Paso, TX
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Great service department Always satisfied with service taking my Jeep in there, quick friendly efficient. Remember name and come explain any add’l service issues. Would take c Always satisfied with service taking my Jeep in there, quick friendly efficient. Remember name and come explain any add’l service issues. Would take car back again More
Fast Service on Recall Took van in for a recall on lose ground. 0800 appointment, left dealer ship at 0835! You can't get much faster than that taking the shields off the Took van in for a recall on lose ground. 0800 appointment, left dealer ship at 0835! You can't get much faster than that taking the shields off the van bottom, cleaning the ground post and replacing! More
Quick service Very good service and courtesy picking us up to reclaim auto. Had a new key made. Works perfectly although a little more expensive than we anticipated Very good service and courtesy picking us up to reclaim auto. Had a new key made. Works perfectly although a little more expensive than we anticipated. More
So professional, fast, thorough So professional, fast and thorough! They know their cars inside and out! Jerry was so good about installing our new replacement battery which fixed th So professional, fast and thorough! They know their cars inside and out! Jerry was so good about installing our new replacement battery which fixed the problem. Service was great to re-program the engine. More
Warranty work The service crew is awesome, however, it always takes a whole day or two to work on simple warranty work which is a major inconvenience for some custo The service crew is awesome, however, it always takes a whole day or two to work on simple warranty work which is a major inconvenience for some customers. Dealer should provide a loaner car, whether or not a customer has purchased an extended warranty from the dealership as other dealerships does so. More
Recall and oil change I took my Jeep in for a recall and an oil change. I was able to get an appointment very quickly for the recall unfortunately the part had to be ordere I took my Jeep in for a recall and an oil change. I was able to get an appointment very quickly for the recall unfortunately the part had to be ordered. I was told I would receive a call when the part comes in and then I will make another appointment. I also took my Jeep in for an oil change and regular service and as always very satisfied at the pleasant experience and service. I come from Silver City NM because I like the service and care that I receive. More
Ivonne Calderon is an awesome indivdual! I like taking my Jeep Cherokee Express Oil change lane because Ivonne Calderon always makes it easy for me. This young lady is on deck, sharp and very I like taking my Jeep Cherokee Express Oil change lane because Ivonne Calderon always makes it easy for me. This young lady is on deck, sharp and very attentive! More
Excellent And Trustworthy Excellent Service, it was super fast, vehicle was totally inspected and honest recommendations were made (I personally inspected the vehicle before se Excellent Service, it was super fast, vehicle was totally inspected and honest recommendations were made (I personally inspected the vehicle before service) they told me nothing more than what was needed. Trustworthy dealership hands off More
Best dealership EVER! This dealership is awesome! Always friendly, helpful, and an excellent service department! I have never been associated with a dealership as outstandi This dealership is awesome! Always friendly, helpful, and an excellent service department! I have never been associated with a dealership as outstanding as this one is! More
Oil Change Arrived at 0700 hours to have my oil changed and tires rotated. Was finished before 0800 hours, to include my free car wash. Excellent service!! Arrived at 0700 hours to have my oil changed and tires rotated. Was finished before 0800 hours, to include my free car wash. Excellent service!! More