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Dick Masheter Ford Inc. - Service Center

Columbus, OH

4.5
241 Reviews

241 Reviews of Dick Masheter Ford Inc. - Service Center

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February 22, 2017

Satisfied customer I bought my car new in 2014 (2014 Ford Focus ) I have been very happy with my purchase and service I have received from dick masheter ford they have d More

by Zx636guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
February 14, 2017

Efficient, Courteous, and Easy to work with Took my truck there for an oil change. When I arrived they took the truck right back and started work. It took a few hours, but hey were very thorough More

by Pede1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Whinings
January 20, 2017

A dealership that goes beyond the norm This is an excellent dealership. Every aspect of my buying experience and now my service experience has been top shelf in every possible way. The serv More

by dldild
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Bill Lewis, Jim Franklin, Michael
December 01, 2016

Quicklane I drive a 2005 Mercury Sable originally purchased elsewhere, but serviced both maintenance & repair for a number of years. Experience with Masheter Fo More

by dougrt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hood in Quicklane & David Aeling in Service Dept.
November 11, 2016

quick lane The staff was very friendly and touched base on different options that I had regarding my visit I felt as if they were taking care of there own car wh More

by Graystang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Ruck Aaron Simpson
November 03, 2016

Excellent All around Service The Service Team was prompt with diagnosing my problem and contacting me. The gentleman I worked with remembered my past Service there. The shuttle se More

by Marvin Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
October 31, 2016

Rescue Brandon and Chris really worked with me. I usually come I for an oil change but I had a blown tire. They were not able to fix but they recommend great More

by branchj1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Chris
October 27, 2016

transmission sensor causing check engine code R/O number-6055698/1 my F250 was show a check engine code. I called talked to Brandon service manager he got my truck in and it was fixed the same d More

by tstonerock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Matt
October 08, 2016

Excellent Customer service Dick masheter ford of Columbus, OH is definitely the place you want to go to get top notch service on any vehicle at a reasonable price. Here at dick More

by James Almon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
October 01, 2016

Oil and filter works. I scheduled an appointment.i got there early but was seen at appointment time.the person who checked me in was very pleasant. Offered water or coffee More

by Maryellen2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
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