Dick Masheter Ford Inc. - Service Center

I had went to Quick Lane to Purchase a New Tire.They did not have it in Stock.Starr apologized for my wait.She was very helpful and considerate. not have it in Stock.Starr apologized for my wait.She was very helpful and considerate. More

Recently I had collision related repairs done to my Buick SUV. This dealership understands what Customer Service really means, they are polite and actually listen. Becky from the body shop was extremely hel SUV. This dealership understands what Customer Service really means, they are polite and actually listen. Becky from the body shop was extremely helpful and patiently answered my numerous questions, called me several times to keep me abreast of the whole process. At a time when I was dealing with pain and medical treatment I really appreciated that they took care of the repairs without any hassle. I was pleasantly surprised that they even vacuum cleaned the vehicle after the repairs were done. That, to me, is going above and beyond..! More

I have been recieving service from Ford Quick Lane since 2008 and still do! Great customer service, very detailed oriented and quick at what they do. I just like going to Ford because they do the job right 2008 and still do! Great customer service, very detailed oriented and quick at what they do. I just like going to Ford because they do the job right the first time and always offer additional information about my suv that keeps me aware of the status of my suv so I plan on sticking around 6+ more years of great car service from this company. I appreciate Ford, the people and service. More

dick masheter ford has always been the best service dept in town. They have worked on all of my ford vehicles since 1995 even when i bought them at other dealerships in town. They have worked on all of my ford vehicles since 1995 even when i bought them at other dealerships More

Star was why I gave the site such a great review. She was very nice and sat down and spent the time to tell me what was wrong with my car. very nice and sat down and spent the time to tell me what was wrong with my car. More

I am very pleased with Brandon, Starr and Corey in the Quick Lane. They are the best I have spent at least $3,000 in last 2months but its forth it. Quick Lane. They are the best I have spent at least $3,000 in last 2months but its forth it. More

Keith was very nice and helpful. Car was done in the time quoted and part was properly installed. I was even offered a ride home so I didn't have to wait. I am a return customer and will continue to have my quoted and part was properly installed. I was even offered a ride home so I didn't have to wait. I am a return customer and will continue to have my car serviced here in the future. More

Service dept mislead me in time to make repairs. Forgot to do requested oil as promised. Tried to use my old keys after installing a new ignition switch. Price quoted was to include 2 new keys. They reduce to do requested oil as promised. Tried to use my old keys after installing a new ignition switch. Price quoted was to include 2 new keys. They reduced my bill by one key, yet I had to pay full price for 2 new keys. For all my troubles they should have programmed the new keys for free. To make their records favorable to their bosses they altered my invoice. More

Over the past few years, I have had the occasion to have three cars(my personal vehicle, my husband's and my father's vehicles" serviced at Masheter's. Each time I have been totally satisfied with the work three cars(my personal vehicle, my husband's and my father's vehicles" serviced at Masheter's. Each time I have been totally satisfied with the work and service provided.On my first visit, I was fortunate to have Mr. Scofield doing the work and have requested his services each time. As long as Mr. Scofield works for Masheter's, he'll continue to service my vehicles. I have never been treated with anything except respect, and have never felt that I had to "fight because I am a woman" in a car dealership/shop. Thanks guys..Keep up the good work!!! More

Dick Masheter Ford was recommended to me by my neighbor. I took my vehicle in for some much needed service work. I was very happy with Brandon and his professionalism. I had done a little home work and had I took my vehicle in for some much needed service work. I was very happy with Brandon and his professionalism. I had done a little home work and had a good idea of what 4 tires, servicing the brakes, changing the oil, etc was going to cost. I was very pleased when the estimate was less than Pep Boys and another Ford dealer closer to my home. The work was completed on time and I even received a free car wash. Thanks guys!!! I'll see you in 3,000 miles. More