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Dick Masheter Ford Inc. - Service Center

Columbus, OH

4.5
241 Reviews

241 Reviews of Dick Masheter Ford Inc. - Service Center

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August 31, 2013

the service people treated me very nice they knew what they were doing answered all of my questions I would recommend them to my friends and anybody else More

by repeat83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Starr Car
August 29, 2013

The men are always so nice and very helpful. Brandon has been working with me on all my ford cars. He is always letting me know about up coming sales. More

by Herkie2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hood
August 28, 2013

Staff was extremely accomidating to me as I did not have an appointment and was able to fit me in right away at the Quick Lane for service. I highly recommend using Dick Masheter for all FoMoCo Service Need More

by rmoses33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Lane Staff
August 23, 2013

My experience at Dick Masheter was professional and the the service was done in a timely fashion. Having your vehicle serviced is not necessarily something I look foward to but because of the friendly envi More

by GBlair1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hood
August 22, 2013

Brought in new Fusion for very annoying squeaking and popping. After three trips it still isn't fixed and they won't even return my calls! I've been a customer of theirs since 1992,however that will no l More

by Rdsss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith
August 16, 2013

Brandon and Starr always provide very good customer service. When issues arise they are usually handled professionally and to satisfaction. I do recommend Quick Lane More

by msvdawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRANDON AND STARR
August 10, 2013

good service in and out with in one and half hours for the works oil change and recall on speed cable car was given back clean with no finger prints on hood door or inside of car..........james More

by maxooi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
mark skaggs (412)
August 06, 2013

The day I brought my truck for AC repair, the power was out, due to a storm. The staff did everything possible to ensure when service was available that my truck was serviced quickly and efficiently. Eve More

by ohroadrnr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hood
August 03, 2013

I was referred to Dick Masheter Ford when I purchase my 2008 Mercury Milan from Lindsey Automotive in March 2010; and is was recommended by the sales person that I take my vehicle their for all my services More

by sxm7281961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarr Carr, Brandon, Travis, Brian Hook,
July 26, 2013

Well I like Dick Masheter Ford Quick Lane Service because it is available any time, I don't have to have an appointment and I don't have to wait. The service Men and Lady's are always friendly and they alwa More

by nsnider13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
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