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Dick Masheter Ford Inc. - Service Center

Columbus, OH

4.5
241 Reviews

241 Reviews of Dick Masheter Ford Inc. - Service Center

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April 17, 2014

2004 Chevy Tahoe and 2005 Ford Taurus Both vehicles i own are well over 100,000 miles. The quick Lane keeps me on the road. Starr has been great and i wouldn't come to this dealership if i More

by Rondizzal2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Starr Carr
April 05, 2014

The servicing of my vehicle was quick, fast, and convenient. Mr. Becker and the other service employees were courteous, informative,and the were all extremely professional. More

by franknice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Becker
March 31, 2014

Satisfied Customer I went in to have my oil changed and they not only serviced my needs but gave rebates & discounts. The gentleman was excellent at customer service a More

by ALauro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember his name but a tall gentleman with salt & pepper hair.
March 29, 2014

Customer In 2003 I, purchased my Explorer new from Dick Masheter Ford and anytime I need repairs I take it back to same dealership and the team who knows the h More

by TRankins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Bair, Starr Carr
March 26, 2014

I had my oil changed and tires rotated today. The service people were great. The wait was not long and everything was taken care of. I will be returning here for all my service. More

by buckiohio3247
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Becker
March 24, 2014

WE HAD WORKED WITH MIKE CARR WHEN HE WORKED IN LANCASTER AND HAD A GREAT DEAL OF RESPECT FOR HIS SERVICE. WHEN HE LEFT LANCASTER TO WORK FOR DICK MASHETER WE FOLLOWED HIM TO PURCHASE OUR NEW ESCAPE. IN SHOR More

by hunt1306
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE CARR,ROBERT HARDEN,STARR
March 14, 2014

Love the service that was provided. I had an excellent experience and they had my service completed in a very quick and timely. Great place More

by M_darrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick is a very nice service guy. I feel really confident my needs have been taken care of
March 14, 2014

Dick Masheter Ford has been our dealer and repair service for more than 10 years and we are completely satisfied with their work. We currently own 2 vehicles that we purchased at their dealership and we love More

by martin1948
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Becker
March 11, 2014

Sales and service experience are all that they should be. I am completely satsified. The staff is friendly and helpful and seem to be genuinely interested in providing an excellent product at a competitive p More

by dhubbard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A.C. Carter
March 04, 2014

I've been receiving service from Ford Quick Lane for sometime (7+years) and what keeps me coming back is the friendly and respectful/respectable customer service. The entire department is friendly, quic More

by MimiTesfai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quick Lane
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