Dick Masheter Ford Inc. - Service Center

Quick Lane Service for a new Battery and Oil Change I have a 2008 Ford Edge. I was very satisfied with the personnel being friendly and answering my questions concerning my Ford Advantage standings, plu I have a 2008 Ford Edge. I was very satisfied with the personnel being friendly and answering my questions concerning my Ford Advantage standings, plus the knowledge of price and type of battery I should purchase. I had "The Works" as far as an oil change and the work was done in a very timely fashion, along with complete courtesy!! I would and I do recommend this service center to our friends and family!! Sharon Kline More

The Excellence of The Quick Lane and The Dealership Hello! I would like to compliment the staff of DICK MASHETER FORD and the great customer service of the QUICK LANE PROCESS. Respectfully, Rick Ba Hello! I would like to compliment the staff of DICK MASHETER FORD and the great customer service of the QUICK LANE PROCESS. Respectfully, Rick Baumann More

Outstanding Customer Service The service and friendliness of the staff members is consistently excellent. I've been a loyal customer for about two years now and they never disapp The service and friendliness of the staff members is consistently excellent. I've been a loyal customer for about two years now and they never disappoint. Starr Carr is the best service leader. Her professionalism, and ability to connect with the customer is just amazing. I'd also like to thank Michael Gordon for his superior work. He was very kink and friendly; he actually took the time to show me the things that need attention to make sure that my vehicle is running like new. More

Service Experience Starr was very helpful in explaining what needed to be done to my car. She asked if I had a rewards card, which I do, and helped apply my savings to m Starr was very helpful in explaining what needed to be done to my car. She asked if I had a rewards card, which I do, and helped apply my savings to my trip today. She was very professional in her dealing with me and other clients. More

Excellent Servicing I took in a 2003 Mercury Grand Marquis for basic servicing. Oil and oil filter were changed, the tires were inflated and rotated, brakes checked and b I took in a 2003 Mercury Grand Marquis for basic servicing. Oil and oil filter were changed, the tires were inflated and rotated, brakes checked and battery tested for $40. For the price and quality of work, I recommend Dick Masheter. More

Excellent Service!!! On Monday, May 19, 2014, I was extremely pleased with the service I received at this location. My husband usually takes our vehicles in for service, On Monday, May 19, 2014, I was extremely pleased with the service I received at this location. My husband usually takes our vehicles in for service, but, I decided to tag along this particular day. Starr Carr was extremely knowledgeable, very professional and courteous. Not only to us, but to other customers getting their vehicles serviced as well. The Staff was extremely professional and knowledgeable as well. We will continue our business at the Dick Masheter Ford, 1090 S. Hamilton Rd, location as long as we have our vehicle. Thank you to Starr and Staff. April & Larry Muldrow More

Service excellence My recent experience at Dick Masheter Ford, 1090 S. Hamilton Rd. Columbus, Ohio was very pleasurable. While getting my vehicle serviced, Chris Pinson My recent experience at Dick Masheter Ford, 1090 S. Hamilton Rd. Columbus, Ohio was very pleasurable. While getting my vehicle serviced, Chris Pinson synced my phone to my vehicle, which I had no idea could be done. The professionalism and quality of service are very much appreciated. More

repairs that was needed had replacement of front brake pads and resurface rotors, replace exhaust bot that was broken. Service department was very friendly and understanding had replacement of front brake pads and resurface rotors, replace exhaust bot that was broken. Service department was very friendly and understanding of the time frame. I have used the service department many times since we had are escape was very please and reasonable cost but most of all I felt very confident in the work that was done ...............thanks to everyone service dept to the sales dept as we bought are car there in 2007 More

Nice work They were amazing! In and Out! I was going to spend more money by doing each service separately and the clerk told me about the the works for only $40 They were amazing! In and Out! I was going to spend more money by doing each service separately and the clerk told me about the the works for only $40 bucks. More

Routine Service They keep my vehicles in top shape so I'm not on the side of the road. I have three vehicles that all get serviced here. They keep my vehicles in top shape so I'm not on the side of the road. I have three vehicles that all get serviced here. More