Dick Masheter Ford Inc. - Service Center

Service for 2011 Ford Fusion i have been taking my Fusion for regular scheduled maintenance for the past two years. The staff in the quick service have been very professional and i have been taking my Fusion for regular scheduled maintenance for the past two years. The staff in the quick service have been very professional and friendly, always ready to answer questions, etc. i recently had a check engine light come on and the service required to make the repair was to replace the catalytic converter. the repair was completed in the time specified without any issues and at the a little less than the price quoted. i will continue to have my car serviced by the folks at Dick Masheter as well as recommend them. More

Great Service. Knowledgeable and friendly employees. Went for an oil change. Prompt service. Technician was professional and prompt. Receptionist was very friendly and informative. Overall great expe Went for an oil change. Prompt service. Technician was professional and prompt. Receptionist was very friendly and informative. Overall great experience. I come here for all services. More

Great Service! I've had nothing but great service from this dealer since 2005, at that time I owned a 2003 escape. Everyone is always nice and friendly. I highly r I've had nothing but great service from this dealer since 2005, at that time I owned a 2003 escape. Everyone is always nice and friendly. I highly recommed this dealer. Elmer Johnson More

Good experiences I've been coming to Masheter since 2007 when I bought my truck. I dialysis have to buy new tires and looking for an additional car for my son. As long I've been coming to Masheter since 2007 when I bought my truck. I dialysis have to buy new tires and looking for an additional car for my son. As long as I live in Ohio this is where I will come! More

Fantastic employees. Super service. Very nice people. I would highly recommend this dealer. I came in for service and was treated fantastic. I have bought from them years Super service. Very nice people. I would highly recommend this dealer. I came in for service and was treated fantastic. I have bought from them years ago and would again. Very class act owner also. More

Excellent work . Will come back due to closeness to mu home and the quality of service I received. If your in the need of repair come to fick masheter . Will come back due to closeness to mu home and the quality of service I received. If your in the need of repair come to fick masheter More

Repair for 2008 Ford Taurus I took my 2008 Ford Taurus for repairs and it was an excellent experience. They gave me the correct diagnosis and what was required to fix it. They we I took my 2008 Ford Taurus for repairs and it was an excellent experience. They gave me the correct diagnosis and what was required to fix it. They were even kind enough to give me ride home while they fixed my car. More

Good Service work, July 19, 2014 I took my son's 2008 Ford Edge into Dick Masheter Ford for the Works package. During the inspection they advised me of additional repairs that will n I took my son's 2008 Ford Edge into Dick Masheter Ford for the Works package. During the inspection they advised me of additional repairs that will need to be done at some time. As I did not have time then to do it I will return at another time and I felt no pressure to schedule a time or do it that day. I was also instructed how to send in my information to receive a $10 rebate on the Works package. That was a nice plus. More

They went beyond what's expected Last Friday evening took and left my 2003 Ford Taurus to diagnose a leak. Within the hour got a call to confirm it was transmission fluid leaking from Last Friday evening took and left my 2003 Ford Taurus to diagnose a leak. Within the hour got a call to confirm it was transmission fluid leaking from a valve. I was given the time frame for when the car will be ready! I picked my car up yesterday and two pleasant surprises! According to Christian Wells, the replaced parts and labor will cost me nothing . . .apparently was still under warranty (I don't know if another repair facility will tell me that!) The next surprise . . . Mark Skaggs the technician had taken the initiative to go beyond the initial inspection for the leak and must have noticed a bulb needed replacing. I had no idea a bulb had blown! I think he even provided free labor!!! You are my friends! I will be back. I also like that their Quick Lane is quick! Also first come first serve means more flexibility with my time. Twice the oil change did not take too long . . . Besides there's Wifi to keep you busy! and the staff behind the desk (Star and Christian ) are very polite and professional and of course friendly. On the occasions when Christian was serving me, despite the fact there is a line she remains calm and unflustered treating Each customer with respect and smiled and chatted throughout her interactions. More

Love Dick Masheter Everyone is there for YOU! I bought a Ford Escape 2011 and it's the BEST. Love my experience, the people and the service. I go there for my oil cha Everyone is there for YOU! I bought a Ford Escape 2011 and it's the BEST. Love my experience, the people and the service. I go there for my oil changes and they are fast, efficient and friendly. No question where I will be getting my next vehicle. Starr Carr is a wonderful young lady, very friendly, pleasant and always the best customer service. Thanks for all you do! More