Dick Masheter Ford Inc. - Service Center

Effecient,Prompt Service The staff is knowledgable about the mechanics of vehicles, and are able to identify the source of the problem based on experience and training. I will The staff is knowledgable about the mechanics of vehicles, and are able to identify the source of the problem based on experience and training. I will definitely use quick lane again. Stellar customer service representatives. More

Excellent service I was pleased with the service. The staff was professional and courteous. They were organized. They also, had a shuttle to provide me a way to work. I I was pleased with the service. The staff was professional and courteous. They were organized. They also, had a shuttle to provide me a way to work. I felt they help to make my experience enjoyable. More

maintenance schedule Quick lane is very efficient, the staff is friendly, mechanics knowledgeable and I didn't have an appt and was seen within ten minutes. Keep up the g Quick lane is very efficient, the staff is friendly, mechanics knowledgeable and I didn't have an appt and was seen within ten minutes. Keep up the good work! More

Getting four wheel drive fixed, right!!! My four wheel drive went out on my truck and they got it back working properly. Also my door open sensor needed replaced. The price of the repair wa My four wheel drive went out on my truck and they got it back working properly. Also my door open sensor needed replaced. The price of the repair was less then the estimate, which was great for me and shows me that Masheter Ford Service is out to fix your car/truck and give you a fair price. Thank you Tim Stonerock More

Engine Service Professionally Completed Service installation completed on my 2005 Mercury Sable was performed & completed in a timely & professional manner. Service Dept Manager Dick Aeling Service installation completed on my 2005 Mercury Sable was performed & completed in a timely & professional manner. Service Dept Manager Dick Aeling kept me informed in a timely manner of the work as it progressed to completion. More

Great Job Rep at counter was very helpful and so was the technician. All and all a great experience they got me in and out in no time. Thanks guys. Rep at counter was very helpful and so was the technician. All and all a great experience they got me in and out in no time. Thanks guys. More

Great Service Department I have a Ford Edge (which I love), and service my car at Dick Masheter. Dave Aeling, service writer is very good, and is always polite and courteous. I have a Ford Edge (which I love), and service my car at Dick Masheter. Dave Aeling, service writer is very good, and is always polite and courteous. The only mechanic I let work on my car is Rodney Rickman ... he's awesome and can diagnois the problem usually by me just telling him what is happening. He is definitely the "go-to guy' for sync issues. Please keep these guys happy so they stay ... they are the reason I service at Dick Masheter. Kelli M. More

Service was an excellent experience I have been going to the Dick Masheter Ford Dealership for over 8 years buying cars and having them serviced - and every visit has been professional. I have been going to the Dick Masheter Ford Dealership for over 8 years buying cars and having them serviced - and every visit has been professional. More

Good experience I had a good experience. The staff were friendly, payed attention to my concerns and addressed them to satisfaction. I would recommend this location t I had a good experience. The staff were friendly, payed attention to my concerns and addressed them to satisfaction. I would recommend this location to others. More

Quick Lane Delight As a woman, I find car service intimidating. Starr Carr was the employee who provided me with assistance. She was extremely informative and answered a As a woman, I find car service intimidating. Starr Carr was the employee who provided me with assistance. She was extremely informative and answered all my questions. My car was serviced quickly while I waited. I felt comfortable that my car was serviced well. Two thumbs up for Quick Lane Service!!! More