Dick Huvaere's Richmond Chrysler Dodge Jeep Ram - Service Center

Frozen door and low air pressure Heather Brodacki, my service agent, was very helpful and totally understood the problem I was having with my minivan. Service area was very busy, but Heather Brodacki, my service agent, was very helpful and totally understood the problem I was having with my minivan. Service area was very busy, but job got done on a timely basis. She contacted me as soon as service was completed. More

Tire losing pressure I had a tire that had a slow leak that I previously took to a "Tire" dealership and they found nothing. Michael and his team looked over everything a I had a tire that had a slow leak that I previously took to a "Tire" dealership and they found nothing. Michael and his team looked over everything and found a very small nail in the side wall that was almost impossible to detect. They did find it fixed it and have had no problems since. Thanks for being through!!!! More

STEERING and ELECTRIC I followed ( service advisor) Heather Brodacki from another dealership in the area knowing her professionalism, and knowing she would only work with t I followed ( service advisor) Heather Brodacki from another dealership in the area knowing her professionalism, and knowing she would only work with the best dealership. She listened and understood My concern about My dodge charger, working with John Miller one of the fine Mechanic's they were able to solve My concerns that other dealer's could not. Heather is another reason why I will call Dick Huvaer's Richmond a great place to deal with. More

Great experience Heather Brodacki went above and beyond my expectations ! Heather was professional and understood my cars issues, I left my car in their hands thinki Heather Brodacki went above and beyond my expectations ! Heather was professional and understood my cars issues, I left my car in their hands thinking all my issues would probably not be resolved. I was wrong , my car is like new again thanks to Heather and crew More

Struts, trans, and tune up Michael Myslakowski was very nice, he took the time to explain to me what they were going to do and how long it was going to take. And he was right o Michael Myslakowski was very nice, he took the time to explain to me what they were going to do and how long it was going to take. And he was right on the money as far as when it was going to be done. Nice job!! They need more guys like Mike, knew what he was doing and got the job done!! More

Troubleshooting electrical issues Mike and his team found the electical issue without just replacing expensive parts. I really appreciate the urgency and promptness. And replaced shock Mike and his team found the electical issue without just replacing expensive parts. I really appreciate the urgency and promptness. And replaced shocks and struts all at Same time. More

we had our Dodge in for service the people in the service dept. was very nice and kyle Palermino work real well with us. they were very helpful and great. Everyone was great. the people in the service dept. was very nice and kyle Palermino work real well with us. they were very helpful and great. Everyone was great. More

Best part of the experience was Heather Brodacki!! Brought my Jeep Liberty in for service and was treated so nice and had it back the same day. Heather is professional and listens to all your issues a Brought my Jeep Liberty in for service and was treated so nice and had it back the same day. Heather is professional and listens to all your issues and really wants to make the whole experience as easy and fast as she can. More

Service from Heather Brodacki was top notch! Heather got our vehicle for emergency warranty work during the busy Christmas week. We have bought 6 new cars from this dealer and will not hesitate Heather got our vehicle for emergency warranty work during the busy Christmas week. We have bought 6 new cars from this dealer and will not hesitate to purchase a seventh! More

Service I ordered a tow package for my new 2015 Jeep Renegade Trailhawk when I purchased it. It's now installed and looks great. Thanks to all! I ordered a tow package for my new 2015 Jeep Renegade Trailhawk when I purchased it. It's now installed and looks great. Thanks to all! More