Dick Hannah's Hyundai of Portland
Portland, OR
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After having received the "pressure treatment" from 4 or 5 car sales persons, at like 4 other dealerships, Dawn's direct but laid-back approach was a breath of fresh air. She was responsive to our from 4 or 5 car sales persons, at like 4 other dealerships, Dawn's direct but laid-back approach was a breath of fresh air. She was responsive to our questions and emails, and went to bat for us when we found a lower price elsewhere, allowing us to do business with her and Hyundai of Portland. We will definitely recommend this dealership and Dawn's expertise to friends. More
This was my first time looking for a new car. I have only had used cars in the past and bought them off Craiglist, or from the newspaper. I would say that my experience is one that I will never forget. Brand had used cars in the past and bought them off Craiglist, or from the newspaper. I would say that my experience is one that I will never forget. Brandon made me feel welcome at Dick Hannah. He deserves a promotion! More
One of the best car buying experiences I have had. Ekai was knowledgeable and helpful and persuasive without being too aggressive. It is not a process I usually enjoy and Ekai made it much more pleasant ev was knowledgeable and helpful and persuasive without being too aggressive. It is not a process I usually enjoy and Ekai made it much more pleasant even on a very hot day. He helped me focus on the features that were important to me and narrow my decision to the wonderful Elantra that I am now loving to drive. More
Tan was not interested in helping my wife and I out. He was not interested in taking us on a test drive. He DID take us on one, but argued with me about there being no reason to get a manual (I guess it do was not interested in taking us on a test drive. He DID take us on one, but argued with me about there being no reason to get a manual (I guess it doesn't matter that I WANT IT) - kept saying "its the same thing." Didn't know certain facts about the car. Was telling me that test drive car was a Automatic DCT when it's actually not. Was telling me that it had better MPG than the manual when it actually doesn't (because its not a DCT, and it even says on the freaking sticker that it's lower). After all of this, when I ask him if he can let me know when a manual is in, he tells me that I've wasted his time and the miles and gas on the car!! He literally says to a potential customer "You've wasted my time." The dealership was totally dead, there was not a single customer on the lot (it was about 9am). This blew me away. My wife and I are in the market for two cars, and we'll surely be taking our business elsewhere. Until Tan is demoted to janitor, I would avoid doing business with this dealership. There are plenty out there that I've been working with who have been very helpful and appreciative of potentially receiving my business. More
We were very impressed with the friendly and couteous service we received from help with getting a new car to the financing will definately purchase from them again. service we received from help with getting a new car to the financing will definately purchase from them again. More
Even though I was not in the market for a new or used vehicle Chris took the time to pair my new I phone and show me how to use the voice comands. I would recomend anybody I know to this dealership for t vehicle Chris took the time to pair my new I phone and show me how to use the voice comands. I would recomend anybody I know to this dealership for their customer service. More
We had the ideal car buying experience today! Of course going home in a new car was great, but Ekai made it fun and simple to do all the dreaded paperwork. I appreciate the honesty and friendliness he was going home in a new car was great, but Ekai made it fun and simple to do all the dreaded paperwork. I appreciate the honesty and friendliness he was so quick to give. He was very knowledgeable about the cars and answered all my question with ease. I am so happy with my new car! More
Travis did an exceptional job! He is knowledgable, dedicated, honest, and very easy to work with. Buying our new Veloster from Travis was a great experience, and we would highly recommend him! dedicated, honest, and very easy to work with. Buying our new Veloster from Travis was a great experience, and we would highly recommend him! More
I was very pleased with my car buying experience at Dick Hannah of Portland. I had the pleasure of working with Travis Dusenberry. I felt comfortable and relaxed with him and was able to test drive several Hannah of Portland. I had the pleasure of working with Travis Dusenberry. I felt comfortable and relaxed with him and was able to test drive several vehicles that interested me. Travis took the time prior to my arrival to find a few cars for me to look at so that saved me time. The atomosphere inside your office was comforable and all of your staff very kind and patience. Travis also took the time to go over all aspects of my new car prior to me leaving. I have already recommend many a friend and co-worker to your store to car shop and to buy their next car. Thank you for making my car buying experience a great one. Debra Stern More
Dawn was friendly and prompt in responding to my emails and questions. There wasn't much wait time while doing paperwork and having my car prepared. I enjoyed the service friendly atmosphere. and questions. There wasn't much wait time while doing paperwork and having my car prepared. I enjoyed the service friendly atmosphere. More