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Dick Hannah's Hyundai of Portland
Portland, OR
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I cannot say a negative thing about Dick Hannah Hyumda and their sales person Melanie. They provided the BEST experience I have encountered EVER purchasing a vehicle. This dealership started off with in and their sales person Melanie. They provided the BEST experience I have encountered EVER purchasing a vehicle. This dealership started off with integrity and ended up with a permanent recommendation and LIFETIME customer. Dick Hannah and Melanie are how all dealerships should run their business. Thank you again to Melanie and Alex. Both rock stars! More
At Dick Hannah Hyundai, the service department provides superior customer service and genuinely cares about their customers. I've been ther twice for service and both times have been consistently treated superior customer service and genuinely cares about their customers. I've been ther twice for service and both times have been consistently treated with great respect and appreciation. Great service!!!! More
My sales representative, Melanie Prechti was very friendly and attentive to my needs. She was patient with my many questions even when they may have seemed to be silly. I loved her personality, she h friendly and attentive to my needs. She was patient with my many questions even when they may have seemed to be silly. I loved her personality, she has an ease about her that put me immediately at ease. She is knowledgeable about the product and when in doubt made sure she offered the right answer. Melanie represents her position at Dick Hanna Hyundai with pride and professionalism. I would recommend her to others and will continue to go back to her as my personal representative. Linda Galland, Proud owner of the 2013 Hyundai Elantra, " In Sassy Red"! More
You see a lot of all-5-star reviews here because anything less is considered a blot on the employee's record. But in my case, Melanie really did deliver a full 5-star experience. She responded quickly to m less is considered a blot on the employee's record. But in my case, Melanie really did deliver a full 5-star experience. She responded quickly to my initial query through Zag with the best price of any dealer in the metro area. When I asked about a specific car, she sent me photos of the build sheet, the interior, and the exterior so I could verify it was the one I wanted. She led me through the process with no bs, no unwanted upselling, and with explanations that were friendly and not condescending. This was a refreshing change from my previous purchasing experiences where I've had to keep my wits about me and a hand on my wallet. As my friends and relatives increasingly begin to consider Hyundais, I will send them to Melanie. More
Melanie was very nice and patient when showing us all the options that are in our new car. I would defiantly recommend this dealership to people that I know. options that are in our new car. I would defiantly recommend this dealership to people that I know. More
I don't enjoy buying cars. With that being said, Travis made it a pretty great experience, explained the car well, and is a resource that I feel like I can call upon in the future. I would recommend this made it a pretty great experience, explained the car well, and is a resource that I feel like I can call upon in the future. I would recommend this dealership, and when you go, look for Travis. More
I worked with Melanie, first through email as one of the several dealers I contacted regarding a veloster. she was the most professional among all my contacts and very thorough answering all my questions. several dealers I contacted regarding a veloster. she was the most professional among all my contacts and very thorough answering all my questions. When meeting her in person, she was very pleasant and helpful. Very refreshing to work with an auto salesperson who is not trying to push you into buying without considering your needs and requirements. Overall I had a great experience working with Melanie and was in and out of dealership with my new car in about an hour. I highly recommend her.. More
Travis was great to deal with. He was honest and to the point, which is exactly what i was looking for. When I explained what price I wanted he gave me his best quote for the car I wanted (Elantra), no sc point, which is exactly what i was looking for. When I explained what price I wanted he gave me his best quote for the car I wanted (Elantra), no screwing around. His customer service is superb too. Thanks Travis. More
I initiated purchasing a new Hyundai over the internet. The response was fast and the quotes were reasonable. After looking at another dealer’s web site, I found a vehicle that met my needs at a very low The response was fast and the quotes were reasonable. After looking at another dealer’s web site, I found a vehicle that met my needs at a very low price. However, their sales staff was disinterested and slow to respond. I took that quote to Melanie Prechtl of Dick Hannah Hyundai. Not only did she match the price, she beat it. I got a brand new Elantra that was better equipped for a good price. They processed the paper quickly and I was out the door in no time at all. They also threw in a full tank of gas! I've never had a better experience from an auto dealer. I highly recommend Melanie and the Dick Hannah dealership! More
Melanie Prechtl fielded a phone call from me, and was able to confirm a price from her manager, as we were shopping for best pricing on a 2013 Elantra. When we arrived, we worked with Nicki Larson, who able to confirm a price from her manager, as we were shopping for best pricing on a 2013 Elantra. When we arrived, we worked with Nicki Larson, who showed us the car we had asked for, took us on a test drive' and answered all questions to our satisfaction with complete professionalism while being delightful to work with. She confirmed the price Melanie had worked to get before our arrival, as well as a best trade in value for our used car. We left with a new car, more than pleased with the whole team. Great experience overall. More