Dick Hannah's Hyundai of Portland

Not bad After being pressured by xxxxxxxx at other hyundai dealers in town, the staff here was friendly, accepting, and worked to help me get a new loan when After being pressured by xxxxxxxx at other hyundai dealers in town, the staff here was friendly, accepting, and worked to help me get a new loan when my first decided to pull out after the fact. Overall, a great experience. More

Extremely Happy with My 2016 Hyundai, Thank you, Scott Doyle Scott Doyle was professional, clear, polite, fun, courteous and knowledgeable. He gave it to me straight and stuck to his word. I appreciated that ver Scott Doyle was professional, clear, polite, fun, courteous and knowledgeable. He gave it to me straight and stuck to his word. I appreciated that very much and have already posted on my Facebook page a recommendation to anyone wanting a new car, that they go see Scott Doyle at Dick Hannah. Thank you, Scott! I hope you're around the next time I need a car or trade mine in. BTW: I'm having so much fun with my Elantra SE. I named her Shiver. More

Great car The car I purchased is great, but the buying process made me think of your typical high pressure salesman pitch once I indicated I was interested in t The car I purchased is great, but the buying process made me think of your typical high pressure salesman pitch once I indicated I was interested in the vehicle. Discussing pricing and financing (prior to signing) happened in the waiting room, which I found rather odd. More

Bought a new car Tim was accommodating and low-pressure - listened to what we wanted and what we didn't want and did his best to stay within the parameters we set. Tim was accommodating and low-pressure - listened to what we wanted and what we didn't want and did his best to stay within the parameters we set. More

New car Salesman did a very good job of not pressuring. Helped in making the buying of a new car easier than expected. Overall not too bad of an experience. Salesman did a very good job of not pressuring. Helped in making the buying of a new car easier than expected. Overall not too bad of an experience. More

Accomodating staff Very friendly staff, didn't try to sell me something i couldn't afford or didn't need, i felt that they were very honest and tried to be friends inste Very friendly staff, didn't try to sell me something i couldn't afford or didn't need, i felt that they were very honest and tried to be friends instead of just trying to sell to me. More

very frustrated and disapointed It was as if once we signed on the dotted line for the sale of the car that customer service went right out the window. First getting the paperwork al It was as if once we signed on the dotted line for the sale of the car that customer service went right out the window. First getting the paperwork all done and taking possession of the car. Nobody wanted to live up to their responsibility and do everything needed to finish the sale and deliver the car and complete the sale professionally. (1) We should have been told up front that the car was not ready to leave the dealership before we agreed to buy it. (2) I don't need a finance guy to sell me a extended warrantee on a brand new car. If that is the case you can keep it. (3) And then change the price of the extended warrantee from $2800 to $1600 out of the goodness of his heart. What happened to the $1200 that just magically vanished, or a more interesting question is, where was it going? (4) When you tell me you will deliver my car on Tuesday at 5 o'clock and your finance guy says he will make sure it happens, getting an extra driver and all to shuttle the salesman back and all, THEN LIVE UP TO YOUR WORDS. Don't give me lame-assed excuses why you can't do your job. (5) Then to deliver a car with the windows with that greasy glazed look on them was inexcusable. We had to go to Walmart to get glass cleaner and towels and clean the windshield before going home 35 miles, driving into the setting sun. (6) And before he left after dropping off the car we asked about the 90 day permit for the back window and were told that WE DO NOT NEED ONE ANYMORE. Well the Washington State Highway Patrol disagreed and we had to drive 75 miles, one way, to get one from the dealership, on my day off, or get a $150 ticket More

Good service fair price. The staff is very friendly but you will find that they use some of the typical sales techniques that most dealers use (negotiating your monthly paymen The staff is very friendly but you will find that they use some of the typical sales techniques that most dealers use (negotiating your monthly payment rather then your sale price, the price on paper being different then the agreed upon price). More

Great dealership This dealership is great. The sales people are friendly. The time taken to purchase a vehicle is quick. We drove here instead of choosing a closer This dealership is great. The sales people are friendly. The time taken to purchase a vehicle is quick. We drove here instead of choosing a closer Hyundai location. More

Great Experiance I was able to make a deal online with Melanie and Scott and when I drove 3 hours there I was greeted with professionalism and courtesy. Everything wa I was able to make a deal online with Melanie and Scott and when I drove 3 hours there I was greeted with professionalism and courtesy. Everything was as promised on the phone and through emails and it was a quick and hassle free experience. I would defiantly recommend Hannah dealerships to anyone looking for a great deal and experience, I will defiantly consider them when making a car purchase in the future. More