Dick Hannah's Hyundai of Portland

Professional Service Very satisfied with the professional service rendered. I spent a little more than I was hoping for. But I accepted offer. I'm a smoker. The vehicle do Very satisfied with the professional service rendered. I spent a little more than I was hoping for. But I accepted offer. I'm a smoker. The vehicle does not have an ashtray or a lighter which I didn't notice. But all in all, I was very satisfied with the professional service rendered. More

Colby treated me like a king Found the car we wanted via craigslist, and went up to see it near closing time. Colby was all smiles even though the whole process took longer than w Found the car we wanted via craigslist, and went up to see it near closing time. Colby was all smiles even though the whole process took longer than we thought and took him away from his girlfriend who had made him dinner and fresh baked cookies. Got the right car at the right price and he even laughed at my jokes! Anyway, thanks Colby. More

Much easier and less stressful than we expected! My son needed a new car after two previous used vehicles broke down because of the extensive driving that he does in his current job. He decided he n My son needed a new car after two previous used vehicles broke down because of the extensive driving that he does in his current job. He decided he needed a new compact vehicle with good ratings and we decided that a Hyundai Elantra might be the best bet. He looked at the vehicles online that Dick Hannah of Portland posted and submitted a bid. Our visit to the dealership couldn't have gone better -- Blake Woodard, our sales associate, took our son's lead, answered all his questions, and never pressured him. Our son actually finally chose a car with more features than he had originally asked for and is very glad he did. Blake and other people there never hurried him, even though we ended up finishing the paperwork long after closing. They were helpful, cheerful and gracious. More

A painless experience This was the first time I've purchased a car and I was a bit nervous about the process. Art, the salesperson I dealt with, made everything pretty pain This was the first time I've purchased a car and I was a bit nervous about the process. Art, the salesperson I dealt with, made everything pretty painless. He was patient, thorough and came across as very genuine. I didn't feel like I was being forced into a buy or rushed to make a decision. It was a really good experience, and I wasn't sure I would be able to say that with a straight face before I went to the dealership. More

My day for car buying I expected to be treated like I was incompetent and dumb and offered something completely not what I wanted. But to my surprise, none of this happened I expected to be treated like I was incompetent and dumb and offered something completely not what I wanted. But to my surprise, none of this happened!! I was treated with the utmost respect and courtesy, plus I got exactly the vehicle I came in for! Great place to buy a car!! More

Best experience ever buying a car! Excellent experience! Sales person was very friendly and explained everything very clearly. I will certainly recommend Dick Hannah Hyundai to my frie Excellent experience! Sales person was very friendly and explained everything very clearly. I will certainly recommend Dick Hannah Hyundai to my friends and neighbors. A very good experience. More

Great service! We had a great experience with James! We went to the Dick Hannah dealership in Vancouver and were ultimately hesitant to go to another Dick Hannah but We had a great experience with James! We went to the Dick Hannah dealership in Vancouver and were ultimately hesitant to go to another Dick Hannah but it was absolutely wonderful service. SO much better than the Vancouver location. James was quick and incredibly knowledgeable on Hyundais. As somebody who is completely new to them, it was super helpful to get extra info on them. It was refreshing that he could actually answer where stuff was on the car, what something is for. And more importantly, he was honest when he didn't know the answer to something. James has definitely done his homework. I never got the sleazy salesman vibe from James or any of the other salespeople and I appreciate that. James knew I didn't want any of the add-on's, warranties, etc. and didn't waste my time. He of course did his due diligence in making sure I knew about them, but it was nice to speed that part of the process along. Finance however was a little different. I knew the routine of gap insurance, warranty, lojack, etc. The finance guy gave me a look like I was completely ignorant when I firmly and politely said "You know, I'm not interested in the extras, so it's okay." He still listed them off and tried to quiz me on what type of gap insurance I had. Typical finance guy stuff, but I just wasn't having it. That was the only downfall - honestly the good experience is enough to weigh out the annoying finance office experience. It was still 1000x better than the previous experience. I would refer anybody looking for a Hyundai or VW to Dick Hannah and James. Not only for the customer service, but the price on all of their cars was much better than other local dealerships. More

nice car I am pleased with the car that I purchased !!!I would recommend this car to anyone that is looking for a new car Blake, the salesman was easy to work I am pleased with the car that I purchased !!!I would recommend this car to anyone that is looking for a new car Blake, the salesman was easy to work with. More

Positive Experience!! This is first time I have ever bought a BRAND new car and it was a very Positive Experience! I was spoken to with respect. This is first time I have ever bought a BRAND new car and it was a very Positive Experience! I was spoken to with respect. More

A great experience for my first new car. Thanks again to everyone at this dealership. My significant other and I leased our first car together here, and our experience was as perfect as we c Thanks again to everyone at this dealership. My significant other and I leased our first car together here, and our experience was as perfect as we could imagine. We are very satisfied with the vehicle we leased. More