Dick Hannah's Hyundai of Portland
Portland, OR
Filter Reviews by Keyword
By Type
Showing 357 reviews
Love the car, hate the dealership So far I love the car but I will never do business of any sort with Dick Hannah. My original review was positive but as soon as we went into financing So far I love the car but I will never do business of any sort with Dick Hannah. My original review was positive but as soon as we went into financing that's when it went downhill. All of a sudden the price of the vehicle went up by nearly $3000. On top of that they charged me more for extra services I could have gone somewhere else for that would have done a much better job. I'm skeptical of getting my maintenance done here let alone get my complimentary car wash. More
New Car This is the second car I've purchased at this dealership. Both times have been a good experience and I've very much enjoyed each car. I have all inten This is the second car I've purchased at this dealership. Both times have been a good experience and I've very much enjoyed each car. I have all intentions of continuing to purchase cars with this dealer. More
Above and Beyond! We were moving from out-of-state and needed a vehicle within days of our arrival. Searching online led us to Dick Hannah's Hyundai and then to Cody, w We were moving from out-of-state and needed a vehicle within days of our arrival. Searching online led us to Dick Hannah's Hyundai and then to Cody, who impressed us from the start. Cody stayed in communication while we traveled, dedicating himself to finding the deal and vehicle we wanted, helping us navigate our first Oregon car purchase and then surprised us by delivering our new Tucson on July 4th, a week earlier than we expected! He went above and beyond at every turn and made us feel so welcome - not just to the Dick Hannah family but to Oregon! Pete made a point of welcoming us as well, sharing the Dick Hannah philosophy (and Loyalty Rewards program!) then helping Colby work with our son-in-law who took a fancy to a vehicle on the lot. We drove away not only delighted with our Tucson, but confident in the service and workmanship we'll receive at Dick Hannah Hyundai in the years to come. More
Great Place To Get Your New Car I had a great experience. I was given options that were helpful in getting my deal on my Hyundai Veloster. Travis and all the other staff were amazing I had a great experience. I was given options that were helpful in getting my deal on my Hyundai Veloster. Travis and all the other staff were amazing to work with. They believe in nice. They will help you get your nice car. More
Worst experience absolute nightmare* worked to fix it though Took well over 5 hours to purchase a car. They gave me a car with no SD card for navigation. They promised me all weather floor mats which never came. Took well over 5 hours to purchase a car. They gave me a car with no SD card for navigation. They promised me all weather floor mats which never came. They then had me fill out the incorrect paperwork and had me come in the next day taking 3 more hours of my time. To top it off they issued me a Volkswagen temp plate causing me to have to come in a 3rd time for another hour. They offer free car washes while you wait right? Wrong you'll have to wait another few hours because xxxx the customer. They'd prefer to make the services they offer enough of a hassle so you don't use them making less work for them. I have purchased many new automobiles and never had such a bad experience. Hope this helps. ***edit*** Joe took care of my mats and put me front of the line when I came in to get my plates no waiting this time he promised me this service every time. So in sum I'd continue to do business with these guys as long as they keep up with this kind of service. More
Mr R.T. Astle's loves Darryl Hanna Mr. Cody Russell was probably the reason that I bought the car...He did'nt take offense at my sarcastic/ironic/ attempts of humor at his or car salesm Mr. Cody Russell was probably the reason that I bought the car...He did'nt take offense at my sarcastic/ironic/ attempts of humor at his or car salesmen's in general expense..The company appears to be of solid reputation and he exemplifying a caring and human face of the Dick Hanna family. Ginger was also very helpful and nice to work with. More
How to earn a bad reputation selling cars This was truly the worst awful experience ever.....we are SO sorry we ever bought this car! Process was horrific with unscrupulous employees!!! This This was truly the worst awful experience ever.....we are SO sorry we ever bought this car! Process was horrific with unscrupulous employees!!! This experience justifies why car salesman have sleezy reputations More
They were awesome! This dealership impressed us so much with how understanding they were of our finances and willing to go lower to accommodate our budget. We worked wit This dealership impressed us so much with how understanding they were of our finances and willing to go lower to accommodate our budget. We worked with Cody and he was great and worked super hard to make sure we were happy but got what we needed. We highly recommend this dealership!! More
Amazing people and customer service awesome people worked with Cody, he was able to get me in a car and keep me in the payment I was looking for! Great group of employees no hassle and n awesome people worked with Cody, he was able to get me in a car and keep me in the payment I was looking for! Great group of employees no hassle and no pressure would definitely go back and recommend them to my friends and family 😊 More
Dick Hannah hires & trains AWESOME employees The entire staff were the most caring & attention to detail employees I ever met. The moment you walk in there is no pressure and you're immediately s The entire staff were the most caring & attention to detail employees I ever met. The moment you walk in there is no pressure and you're immediately showered with love and family-like mannerisms . More