Back

Dick Hannah's Hyundai of Portland

Portland, OR

4.8
357 Reviews

12345 E Burnside St

Portland, OR

97233

Directions

By Type

Showing 357 reviews

July 20, 2016

Love the car, hate the dealership So far I love the car but I will never do business of any sort with Dick Hannah. My original review was positive but as soon as we went into financing More

by r.lucas21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Utah, James Freelove
Aug 15, 2016 -

Dick Hannah's Hyundai of Portland responded

Robert, thank you for allowing us the opportunity to make up for our errors; both in communication and procedure. Please let us know if there is anything we can do in the future to assist you.

July 16, 2016

New Car This is the second car I've purchased at this dealership. Both times have been a good experience and I've very much enjoyed each car. I have all inten More

by jocelyn.a.jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor, Justin Lang
Aug 08, 2016 -

Dick Hannah's Hyundai of Portland responded

Jocelyn, thank you for your continued business and your fantastic review. We value repeat clients like yourself and know that continued loyalty in today's market is a well earned testament to great customer service. We will pass along your encouraging review to Taylor and Justin.

July 12, 2016

Above and Beyond! We were moving from out-of-state and needed a vehicle within days of our arrival. Searching online led us to Dick Hannah's Hyundai and then to Cody, w More

by Megan&Patrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Heintz, Cody Russell, Colby Thompson
Aug 08, 2016 -

Dick Hannah's Hyundai of Portland responded

Megan & Patrick, we know that moving can be a rather stressful affair and buying a car along with the move only ups the ante. Cody was very happy to help take some of the stress off your shoulders and assist you in finding the perfect car for you. Welcome to Oregon and thank you for joining the Dick Hannah family! We are delighted to have you.

July 09, 2016

Great Place To Get Your New Car I had a great experience. I was given options that were helpful in getting my deal on my Hyundai Veloster. Travis and all the other staff were amazing More

by Veloster Lover
Customer Service
Recommend Dealer
Yes
Employees Worked With
Travis Milward
Aug 08, 2016 -

Dick Hannah's Hyundai of Portland responded

Congratulations on your new Veloster! We will pass along your fantastic review to Travis and his crew. Thank you for being a wonderful customer and for your thoughtful review.

July 09, 2016

Worst experience absolute nightmare* worked to fix it though Took well over 5 hours to purchase a car. They gave me a car with no SD card for navigation. They promised me all weather floor mats which never came. More

by matthewlevasseur9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Gibbs, Justin Lang, Ken Wilson
Aug 08, 2016 -

Dick Hannah's Hyundai of Portland responded

Matthew, Thank you for your update. I am glad to see we were able to get things resolved and earn future opportunities to assist you. Please let us know if there is anything we can assist you with in the future.

July 07, 2016

Mr R.T. Astle's loves Darryl Hanna Mr. Cody Russell was probably the reason that I bought the car...He did'nt take offense at my sarcastic/ironic/ attempts of humor at his or car salesm More

by astle98638
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike the manager., Cody Russell
Aug 08, 2016 -

Dick Hannah's Hyundai of Portland responded

Mr. Astle, thank you for your positive review and allowing us to earn your business. We understand that purchasing a car can be stressful and ironic/sarcastic humor is one way of defusing the stress. Cody was happy to assist you and help you with your purchase. We will be certain to pass along your fantastic praise.

July 07, 2016

How to earn a bad reputation selling cars This was truly the worst awful experience ever.....we are SO sorry we ever bought this car! Process was horrific with unscrupulous employees!!! This More

by kellfel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Blake Woodard, Justin Lang
June 29, 2016

They were awesome! This dealership impressed us so much with how understanding they were of our finances and willing to go lower to accommodate our budget. We worked wit More

by Jill2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
We had cody's manager but we can't remember his name, Cody Russell
June 18, 2016

Amazing people and customer service awesome people worked with Cody, he was able to get me in a car and keep me in the payment I was looking for! Great group of employees no hassle and n More

by Kristinahartman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Russell
June 17, 2016

Dick Hannah hires & trains AWESOME employees The entire staff were the most caring & attention to detail employees I ever met. The moment you walk in there is no pressure and you're immediately s More

by harryo33311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Russell, Colby Thompson
...
19
...