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Dick Hannah's Hyundai of Portland
Portland, OR
343 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 343 reviews
July 09, 2016
Worst experience absolute nightmare* worked to fix it though Took well over 5 hours to purchase a car. They gave me a car with no SD card for navigation. They promised me all weather floor mats which never came. Took well over 5 hours to purchase a car. They gave me a car with no SD card for navigation. They promised me all weather floor mats which never came. They then had me fill out the incorrect paperwork and had me come in the next day taking 3 more hours of my time. To top it off they issued me a Volkswagen temp plate causing me to have to come in a 3rd time for another hour. They offer free car washes while you wait right? Wrong you'll have to wait another few hours because xxxx the customer. They'd prefer to make the services they offer enough of a hassle so you don't use them making less work for them. I have purchased many new automobiles and never had such a bad experience. Hope this helps. ***edit*** Joe took care of my mats and put me front of the line when I came in to get my plates no waiting this time he promised me this service every time. So in sum I'd continue to do business with these guys as long as they keep up with this kind of service. More
by matthewlevasseur9
Verified CustomerEmployees Worked With
Chris Gibbs, Justin Lang, Ken Wilson
July 07, 2016
Mr R.T. Astle's loves Darryl Hanna Mr. Cody Russell was probably the reason that I bought the car...He did'nt take offense at my sarcastic/ironic/ attempts of humor at his or car salesm Mr. Cody Russell was probably the reason that I bought the car...He did'nt take offense at my sarcastic/ironic/ attempts of humor at his or car salesmen's in general expense..The company appears to be of solid reputation and he exemplifying a caring and human face of the Dick Hanna family. Ginger was also very helpful and nice to work with. More
by astle98638
Employees Worked With
Mike the manager., Cody Russell
July 07, 2016
How to earn a bad reputation selling cars This was truly the worst awful experience ever.....we are SO sorry we ever bought this car! Process was horrific with unscrupulous employees!!! This This was truly the worst awful experience ever.....we are SO sorry we ever bought this car! Process was horrific with unscrupulous employees!!! This experience justifies why car salesman have sleezy reputations More
by kellfel
Employees Worked With
Blake Woodard, Justin Lang
June 29, 2016
They were awesome! This dealership impressed us so much with how understanding they were of our finances and willing to go lower to accommodate our budget. We worked wit This dealership impressed us so much with how understanding they were of our finances and willing to go lower to accommodate our budget. We worked with Cody and he was great and worked super hard to make sure we were happy but got what we needed. We highly recommend this dealership!! More
by Jill2000
Employees Worked With
We had cody's manager but we can't remember his name, Cody Russell
June 18, 2016
Amazing people and customer service awesome people worked with Cody, he was able to get me in a car and keep me in the payment I was looking for! Great group of employees no hassle and n awesome people worked with Cody, he was able to get me in a car and keep me in the payment I was looking for! Great group of employees no hassle and no pressure would definitely go back and recommend them to my friends and family 😊 More
by Kristinahartman
Employees Worked With
Cody Russell
June 17, 2016
Dick Hannah experience I have purchased 3 cars now through these guys and every experience has been excellent and easy going! It has always been a low pressure experience an I have purchased 3 cars now through these guys and every experience has been excellent and easy going! It has always been a low pressure experience and their staff has been incredibly helpful! More
by shlizzard
Employees Worked With
Jacob, Chris Gibbs
June 17, 2016
Dick Hannah hires & trains AWESOME employees The entire staff were the most caring & attention to detail employees I ever met. The moment you walk in there is no pressure and you're immediately s The entire staff were the most caring & attention to detail employees I ever met. The moment you walk in there is no pressure and you're immediately showered with love and family-like mannerisms . More
by harryo33311
Employees Worked With
Cody Russell, Colby Thompson
June 10, 2016
Friendly service and excellent price for 2017 Elantra I saw an excellent deal advertised in the online Oregonian Classify. Stop by to see if it was true. After a quick test drive, we purchased the 2017 E I saw an excellent deal advertised in the online Oregonian Classify. Stop by to see if it was true. After a quick test drive, we purchased the 2017 Elantra. Our salesmen Cody & Chris were friendly and very helpful. We did notice some stickiness with the drive side front brake. They had service replaced the brake disk rotor before we picked up the car. Car drives excellent :). Financing paperwork was quick and no pressure to buy anything that I did not want. Overall great experience. More
by chijones7758
Employees Worked With
Cody Russell, Chris Ward
May 26, 2016
Just bought a new Elantra Their staff is very friendly and knowledgable, and if they didn't know something they found the answer very quickly. It was a low pressure sales exper Their staff is very friendly and knowledgable, and if they didn't know something they found the answer very quickly. It was a low pressure sales experience and they worked with me on my budget and kept it under! More
by shlizzard
Employees Worked With
Jakob in sales, Chris Gibbs, Justin Lang
May 19, 2016
Car gives you a headach, and would drive you crazy. The car has a design fail with the wind buffing when rolling down the rear windows. It is extremely bad, and I can not live with this. call me to fix The car has a design fail with the wind buffing when rolling down the rear windows. It is extremely bad, and I can not live with this. call me to fix the problem please. 503-318-6723 I am just me, and not out to do you any harm, but need the car replaced, or fixed. More
by dfilippo
