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Dick Hannah's Hyundai of Portland

Portland, OR

4.8
343 Reviews

12345 E Burnside St

Portland, OR

97233

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Showing 343 reviews

January 14, 2022

I worked with Amir, who was very helpful and clear about the process of purchasing the car. He laid out all the financing/lease options and the pros and cons of each. He was never pushy and was knowledgeabl More

by SMS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
Jan 16, 2022 -

Dick Hannah's Hyundai of Portland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Portland! We look forward to your next visit! Take care!

January 14, 2022

I went to several different dealerships around Portland while I was looking for a new car. I didn’t have great experiences at all until I got to Dick Hannah‘s Hyundai. Everyone was super friendly and I wor More

by kdgoldin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir
Jan 16, 2022 -

Dick Hannah's Hyundai of Portland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hyundai of Portland! We look forward to your next visit! Take care!

January 04, 2022

I got a great deal on a car but it felt scummy and they didn't include all information to me. More

by Grantt27
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roy Saydi
Jan 13, 2022 -

Dick Hannah's Hyundai of Portland responded

We appreciate that you took the time to leave us feedback. Our goal is definitely 5 stars every single time, but what makes us different from our competitors, is that we definitely care about what our guests think about their experience with us after their visit. Unfortunately, I can't find a match in our customer records with your name or initials. Our General Sales Manager Roy would like to have a quick conversation to see if we can resolve your concerns. Please call 503-256-3700. Thank you!

November 08, 2021

$1000. Etching Vin fee, $800.00 wax job. Let me talk to my manager. Then my 730 credit score wasn't good enough a month later. Never will buy another car from these crooks More

by ratherbe24
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reno,
Nov 11, 2021 -

Dick Hannah's Hyundai of Portland responded

Hi there. I'm unclear as to the fees that you have listed here. We do not offer any services that cost $1000 or $800 as you described. Also, mentioning a credit bureau score that was not good enough? We would like to gain some clarification on this review. We are very eager to have a quick chat with you to resolve your concerns. Please call Roy Saydi the General Sales Manager @ 503-256-3700.

Nov 11, 2021 -

ratherbe24 responded

The numbers might be off, but if etched numbers in the glass fee and the Special coating on the paint fee don't ring any bells you are wasting my time . I also received a letter denying my credit a month after purchase which is a common dealer practice. Still confused. I will only respond via email as I cannot trust Hannah's word face to face

Nov 11, 2021 -

ratherbe24 responded

The numbers might be off, but if etched numbers in the glass fee and the Special coating on the paint fee don't ring any bells you are wasting my time . I also received a letter denying my credit a month after purchase which is a common dealer practice. Still confused. I will only respond via email as I cannot trust Hannah's word face to face

August 19, 2021

Really bad Customer service selling over price and promiss a lot and never done that More

by brokenheart9253
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kirsten Peacock
Aug 26, 2021 -

Dick Hannah's Hyundai of Portland responded

Thank you for taking the time to leave us feedback. I am not able to pull up any information from the review. Can you please give Roy Saydi (General Sales Manager) @ 503-256-3700 to discuss in more detail. We are very eager to resolve your issues. Looking forward to talking to you.

March 07, 2021

We just bought our 3rd Hyundai, a new Kona. Art and Will were just super. The whole process took about 90 minutes. High quality very ethical experience. Also a shout out the the General Sales Manager, Roy S More

by The Greek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Saydi
Mar 09, 2021 -

Dick Hannah's Hyundai of Portland responded

Thank you again for taking the time to let us know how we did. Sounds like the entire staff made a great impact on your experience. Thank you!

August 07, 2019

Hyundai Ioniq Went in looking to buy a new car specifically the Hyundai Ioniq and was welcomed in by Noe, he was amazing from the beginning all the way up until I l More

by Vladan1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Galvez
Aug 14, 2019 -

Dick Hannah's Hyundai of Portland responded

Hi Vladan1013, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

June 05, 2019

You guys rock👍 Extremely friendly environment, speedy process, and most of all a willingness to work with you and make sure you leave happy and in a good mood with y More

by Tzetzo73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Really sorry for forgetting anybody’s name , Noe Galvez
Jun 07, 2019 -

Dick Hannah's Hyundai of Portland responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 31, 2019

Easy to buy Had a very good experience buying a car— Noe was very helpful and even showed me how to program my radio. I hadn’t bought a car in 12 years and was ne More

by Nanactor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noe Galvez
Feb 04, 2019 -

Dick Hannah's Hyundai of Portland responded

Thank you for your wonderful review. We are glad to hear that Noe and the rest of our team were able to provide you with a Nice experience.

November 29, 2018

Easy as pie! Chris made my purchase easy. We traded in 2 cars for 1 and I was amazed at how fast it went! Love out new VW! Thanks again! More

by GDavis48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan, Travis Dusenberry, Chris Todd
Jan 22, 2019 -

Dick Hannah's Hyundai of Portland responded

Thank you for your fantastic review. We appreciate the opportunity to assist you in finding the perfect new vehicle for your wants and needs. Please let us know how we may assist you in the future.

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