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Dick Hannah's Hyundai of Portland
Portland, OR
368 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 368 reviews
April 04, 2025
Great service during an unfortunate situation Our family purchased both a new 2025 ionic 5 and 2025 Sante fe hybrid. After having the Sante fe for just a few days there seemed to be an issue with the hybr purchased both a new 2025 ionic 5 and 2025 Sante fe hybrid. After having the Sante fe for just a few days there seemed to be an issue with the hybrid System. The service department took the car in right away but was not able to give me a loaner which left me disappointed. I contacted the sales Manager - Artem K. and he not only secured a loaner - a 2025 Santa Fe Hybrid same trim as my car, but he also had it delivered all the way across town to my office in Tigard and offered to cover the gas during the time I would have it. Much appreciated! The Sante fe took about 10-12 days to repair, but we were obviously very disappointed we had paid for a new car and now had a car which just needed a major repair. Over the next several weeks I worked with both Artem Kutuzov and Manager David Montgomery to reach an agreement our family was happy with long term, David was very kind, empathetic to our situation and listened to my frustrations. He approved a new Sante fe hybrid for our family. I know this deal was probably not easy or favorable for their dealership, but everyone was kind and respectful through the process. receiving the new car was fast and seamless, and took place within 24 hours once our agreement was reached. I felt taken care of, and valued as a customer. Sale rep Quinn Roberts met us to pick up the new car, made sure paperwork was ready to go, and that we were satisfied with the new car. He has even called to follow up and make sure everything is still up to our satisfaction. Very friendly and personable. I appreciate his attention to details. I would recommend working with these gentlemen to anyone looking to purchase a new Hyundai More
by Angela
Employees Worked With
Artem Kutuzov, David Montgomery and Quinn Roberts
April 01, 2025
Car shopping is not one of my favorite things…but Revver was fantastic and made the whole process enjoyable! He was friendly, knowledgeable, and patient with us. No hard selling. Would strongly recommend Re was fantastic and made the whole process enjoyable! He was friendly, knowledgeable, and patient with us. No hard selling. Would strongly recommend Revver and the dealership. We love our new Tucson! More
by Diane
Employees Worked With
Salesperson: Revver (Financial: Colin Moon)
March 05, 2025
The process of leasing an Ioniq 6 was pleasant! They worked with me to find a rate that made sense and the car is wonderful. I was happy to remain driving Hyundai after having a great experience wi They worked with me to find a rate that made sense and the car is wonderful. I was happy to remain driving Hyundai after having a great experience with an Elantra for 16 years. More
by davidhattner
Employees Worked With
Jonathan Watts
February 10, 2025
My Kona EV has been in the Dick Hannah shop for 6 months waiting for a new battery. Although Ann has been great in the service department keeping me informed that there is no solution in sight, the dealersh waiting for a new battery. Although Ann has been great in the service department keeping me informed that there is no solution in sight, the dealership has not given me an electric car as a loaner, nor am I in a hybrid vehicle. Hyundai should at least be paying for my gas. I am making car payments on a car that has been sitting outside in the dealership lot for 6 months, and there is no sign of an endpoint. I realize the battery issues is a Hyundai corporate issue, not this dealership, however I leased then bought this car from dick hannah and they are not making this untenable situation right. More
by emihanawa2016
Employees Worked With
Ann Winslow
January 08, 2025
Raymond made our car buying experience seamless. He was very knowledgeable and at no point we felt any pressure. He was outstanding and we highly recommend him! He was very knowledgeable and at no point we felt any pressure. He was outstanding and we highly recommend him! More
by carlota18
Employees Worked With
Raymond
January 04, 2025
Raymond was amazing to work with: he was extremely knowledgeable, and made it easy for us to leave with a car I’m thrilled with. It was a no pressure situation and the transaction was transparent and knowledgeable, and made it easy for us to leave with a car I’m thrilled with. It was a no pressure situation and the transaction was transparent and fair. More
by ribas.miller
Employees Worked With
Raymond Liao
December 21, 2024
Great service from sales rep Reno and manger. Reno always checks up on me to see how I’m enjoying my Santa Fe after our purchase 6 months ago. Reno always checks up on me to see how I’m enjoying my Santa Fe after our purchase 6 months ago. More
by Xavier
Employees Worked With
Rene Guzman
