Dick Hannah Volkswagen

I have been to the dealership a number of times for service and very pleased every time. They listen to my concerns and check everything out to my complete satisfaction. This time, it was a noise tha service and very pleased every time. They listen to my concerns and check everything out to my complete satisfaction. This time, it was a noise that turned out to be tire wear and they replaced my tires FREE, as they told me they would do, which is a wonderful benefit. The car now drives beautifully and the noise is gone. I could not be happier! They even washed my car!! More

I am always satisfied with Dick Hannah. The service is great, and I never feel like I'm getting ripped off. I think the pricing is reasonable and fair. Its definitely less expensive than other dealerships great, and I never feel like I'm getting ripped off. I think the pricing is reasonable and fair. Its definitely less expensive than other dealerships I've gone to. When I have an issue they identify it and fix it. I only take my car here. More

Phi in the service department is consistently attentive to detail, personable, and makes the entire experience of having the car serviced less of an ordeal. Really, it isn't top on my list of fun things t to detail, personable, and makes the entire experience of having the car serviced less of an ordeal. Really, it isn't top on my list of fun things to do, but Phi's friendliness and the conventience of the customer waiting area make it very pleasant. An all around good experience. More

Gloria was nice on the phone. She got us in that day and I didn't expect to get in so fast. We had 2 headlights replaced and oil change for under 100 dollars so that seemed good. Headlights work and they wa I didn't expect to get in so fast. We had 2 headlights replaced and oil change for under 100 dollars so that seemed good. Headlights work and they washed the car. We got a phone call when they were done and a quick in and out. Gloria was nice. More

I love Dick Hannah Volkswagen!! The people there are so nice and they take such good care of my car. Josh and the service teams always explain what is needed and the time and money estimates are always ri nice and they take such good care of my car. Josh and the service teams always explain what is needed and the time and money estimates are always right. They also either provide a shuttle service or a rental car. I highly recommend this company to anyone. More

Phi did a great job of detailing the costs, ordering the parts and getting my car scheduled for same day service with no hiccups. Calls were returned within a few hours and I was given a couple of options f parts and getting my car scheduled for same day service with no hiccups. Calls were returned within a few hours and I was given a couple of options for my parts. I appreciate the efforts from Dick Hannah VW. More

The service department was responsive and informative. Felt that they were working to ensure that we got the best service possible -- and not adding unnecessary expenses. We do not have issues with the Felt that they were working to ensure that we got the best service possible -- and not adding unnecessary expenses. We do not have issues with the dealeship -- but ongoing issues with the Passat (206). That is not the fault of the service department, but is the source of our frustration and dissatisfaction. More

Scotty was great when I bought the car and when I brought it in for a problem, he was right there again...friendly and helpful. He even put my license plates on for me, asked how everything was going. Scot it in for a problem, he was right there again...friendly and helpful. He even put my license plates on for me, asked how everything was going. Scotty Rocks! A co-worker of mine went there and said she really liked him as well. More

I had a problem and was taken care of right away without I had a problem and was taken care of right away without an appointment. They seemed concerned that things should be done right. They did have t I had a problem and was taken care of right away without an appointment. They seemed concerned that things should be done right. They did have to send for parts,but there was nothing they could do about that. They had an up to date history of the car and it's service needs. More

The Dick Hannah crew are a great bunch to work with, the people are friendly and my car always "feels" better after a service. They've helped me out with warranty repairs and I don't even mind waiting in th people are friendly and my car always "feels" better after a service. They've helped me out with warranty repairs and I don't even mind waiting in the lounge while my car's serviced, it never takes too long and there's always something good car-related to read:) More