Dick Hannah Volkswagen

We've been taking our 2004 Mazda we purchased off their lot in for service as part of the Customer for Life program for the last two years. They've been really easy to schedule and work with and pricing is lot in for service as part of the Customer for Life program for the last two years. They've been really easy to schedule and work with and pricing is about what you'd expect for a dealership service. I do like that I work with the same person all the time. More

Josh did an outstanding job. He went above and beyond what he could have done. The part that was defective in our clutch was not covered, but without even being asked he called the warranty people at VW what he could have done. The part that was defective in our clutch was not covered, but without even being asked he called the warranty people at VW and got it covered. He saved us over $2000 by doing so. Josh is the best. More

My passenger headlight was out on my bug-a-boo. Calling to make the appointment was quick, with many different times to choose from. When we arrived Josh met us with a smile and even remembered my name. to make the appointment was quick, with many different times to choose from. When we arrived Josh met us with a smile and even remembered my name. He listened to my issues, checked things out on my beetle, and let me know the headlight was covered under my warranty. One of the issues Josh fixed right on the spot was the windshield washer. It was squirting over the top of the car and Josh adjusted it. He told us how long it was going to take and made sure we didn't need a ride anywhere. We elected to walk and have breakfast. When we came back to pick up the car it was washed and ready to go. It had a spot of pitch on the side that Josh was already in process of cleaning. His friendly attitude and great personality is a nice change to most automotive shops. Thank you Josh and mechanics. More

I have worked with Josh in the Service Department on several different occasions. He has been friendly and professional every time, and it has been the reason that I have gone back to the dealership fo several different occasions. He has been friendly and professional every time, and it has been the reason that I have gone back to the dealership for repairs, as opposed to going anywhere else. Thank you Josh! More

We bought our new Beetle and couldn't have had a more pleasant experience than we did. Our Bug was in the newspaper add that day. We drove it, we loved it, we bought it, we drove it home, we surprised pleasant experience than we did. Our Bug was in the newspaper add that day. We drove it, we loved it, we bought it, we drove it home, we surprised our daughter with it, she loves it and named it Betsy. This car is a great value and a quality car. Hannah VW has been easy to work with. More

The headlight was out on my VW Bug and I didn't even know that was an Under Warranty item. Thanks to the great service rep, I was able to replace my bulb for free. He explained everything easily to me, told that was an Under Warranty item. Thanks to the great service rep, I was able to replace my bulb for free. He explained everything easily to me, told me how long it would be for the service to be complete, showed me where the waiting room was, gave me updates during my wait, and personally escorted me back to my car when it was ready. Very polite personnel. What a welcomed change. Awesome group! More

Scheduled appointment via the internet. Arrived at the appointed time and drove right up to the service writers work station. I was impressed by the service writers interest in making this visit a good o appointed time and drove right up to the service writers work station. I was impressed by the service writers interest in making this visit a good one. All my concerns and questions about this service appointment were thoroughly reviewed and documented to my satisfaction. Only then was the button pressed and the papers printed. Because of the service time required, they gave me a ride home and picked me up in the afternoon when the car was ready. It was serviced, washed and ready to go when I returned. I have taken a lot of cars to a lot of dealerships over a lot of years and had a lot of problems. Not today. When the day was over and my car in the garage, I was still happy. Wow! More

I bought a 2006 New GTI from Dick Hannah VW. The car was in excellent shape when I got it and I found the professionalism of the salespeople to be excellent. I have had my car in for service a few times fo in excellent shape when I got it and I found the professionalism of the salespeople to be excellent. I have had my car in for service a few times for minor problems. Everything was covered under warranty. I have worked with Josh in the service department and he has exceeded my expectations every time. I highly recommend this dealer for sales and service. More

Ryan was a great help in getting a new tire for my car. At first I was going to need 4 new tires but he was able to find a company that "shaved" the tires to match the tred. It was a huge cost saver for m At first I was going to need 4 new tires but he was able to find a company that "shaved" the tires to match the tred. It was a huge cost saver for me since the rest of my tires were still in really good shape. I will for sure being going back again! More

I received a phone call from Dick Hannah VW regarding a recall for my 2001 Jetta. I set up an appointment over the phone. When I arrived, I was immediately greeted and introduced to Phi, who assisted me. recall for my 2001 Jetta. I set up an appointment over the phone. When I arrived, I was immediately greeted and introduced to Phi, who assisted me. Phi was wonderful to work with, very courteous and professional. When my car was finished, she sat with me and went over a "check up" that had been performed. She informed me of a couple of maintenance items that were due, but was not pushy with me at all (which I appreciated). Overall, everyone I dealt with, from scheduling to the actual service appointment, were outstanding!! More