Dick Hannah Volkswagen
Vancouver, WA
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I had my new Volkswagen Beetle serviced for the 20,000 miles service work. They promised a time it would be finished and they met that time. The waiting area was clean and Gloria was very informative an miles service work. They promised a time it would be finished and they met that time. The waiting area was clean and Gloria was very informative and friendly. They always tell you upfront how much it will cost and never exceed the amount quoted. More
Raf's Dictionary Great Service - (phrase) a timely, Raf's Dictionary Great Service - (phrase) a timely, accurate, knowledgeable, curteous, helpful experience when thinking of a sentence known as "ge Raf's Dictionary Great Service - (phrase) a timely, accurate, knowledgeable, curteous, helpful experience when thinking of a sentence known as "getting it done the right way" As an owner of a business which provides customer service I am very picky on the service I recieve as a customer (I'm the next worst thing to a crtic) since I too hold the service we provide on very high standards, and these guys definately get things done when they say they will. Special thanks to Ryan in service and those who worked on my vehicle inside the shop. More
Have worked with the Hannah organization on several auto purchases and resulting service. They're always professional. We have purchased two Subarus and take them to Honda for regular service faithfully; purchases and resulting service. They're always professional. We have purchased two Subarus and take them to Honda for regular service faithfully; over the year, Hannah Service continues to improve. More
I have taken my Jetta to Dick Hannah for all of it's service needs and have always received excellent service by a fast and friendly staff. The car is ready when they promised or sooner. This last visit service needs and have always received excellent service by a fast and friendly staff. The car is ready when they promised or sooner. This last visit I needed some warranty work done on the ignition and they finished the work three days sooner than they quoted. Well done. More
Our family has purchased four Volkswagens from Hannah Motors, and here's why. Whenever I bring in my Passat for service, I am greeted by name in a very friendly manner. They make sure I understand what Motors, and here's why. Whenever I bring in my Passat for service, I am greeted by name in a very friendly manner. They make sure I understand what work is to be done and when it will be ready. They have a shuttle that will take me to work and then come get me when the work is done. The work has always been done on time, and the shuttle arrives promptly. The staff are always respectful of my time. Thank you, Hannah Motors! More
Advanced pricing, easy scheduling, great staff. I took my 2005 jetta to Dick Hannah for some routine maintenance and was floored by the treatment I received. Phi, the service girl, was honest, pleasant and p 2005 jetta to Dick Hannah for some routine maintenance and was floored by the treatment I received. Phi, the service girl, was honest, pleasant and professional. No talking down, no pressure! It also cost considerably less than I ever expected a dealership trip could cost. They explained all work performed and were right on time. I can't stress enough how much I would recommend this over the shoddy "European auto" places that you find elsewhere in Vancouver. Added bonus: You can schedule online and get a breakdown of costs, and a representative will call you to confirm the appointment. They'll also call to remind you of the appointment the day before and ensure you have no additional questions. A great system for forgetful folk like me! More
I have bought two cars from Dick Hannah Volkswagen in the last three years and have had their service done there as well. They are very friendly and thorough with their sales and service. I never leave ther last three years and have had their service done there as well. They are very friendly and thorough with their sales and service. I never leave there unsatisfied with their service department, I drive an extra fifteen minutes each way past a VW dealer in Portland to get my car worked on by their people. I'd recommend this dealer to anyone looking for a team who are always ready to meet your needs. More
Service department made an appointment to fit my schedule with a rapid e-mail verification of date and time. Very friendly service personnel, were on time and completed work in the time frame promised. The with a rapid e-mail verification of date and time. Very friendly service personnel, were on time and completed work in the time frame promised. They made recommendations and addressed additional concerns I had with my vehicle. Waiting area was comfortable and clean with cookies and beverages available. My car was washed and waiting at the front door when work was completed. More
I appreciate the service and attention given to customers. I am willing to drive the extra distance from Portland to get the service plan from Dick Hannah. The facility is well maintained and st customers. I am willing to drive the extra distance from Portland to get the service plan from Dick Hannah. The facility is well maintained and staff are prompt and willing to help with any issue I have had in learning about my new Jetta Wagen TDI. More
I took my 2006 Jetta TDI in for service the other day and had a great experience. My appointment was at 10am and they got me in right away even though they were very busy. They also promised that the car w had a great experience. My appointment was at 10am and they got me in right away even though they were very busy. They also promised that the car would be ready at 11:30 even though some additional service was requested. At exactly 11:30 I got a call that my car was ready and I was on my way. Dick Hannah is a great dealer to work with for service. More