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Dick Hannah Volkswagen

Vancouver, WA

4.8
637 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 637 reviews

January 01, 2012

Samantha was great! Very personable, honest and went to bat for us to try and get the best deal. Our best experience with Dick Hannah yet! More

by jhorner44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Parton
December 21, 2011

A year or two ago, the Dick Hannah service dept included people like Phi and Ryan. When they left, the department fell into shambles. From everything being explained fully and comfortably, including w More

by eyeyore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam (and others)
October 31, 2011

Never in my life have I been treated as kindly and warmly as I was when I worked with Ricky Ballantyne of Dick Hannah VW. He was more then welcoming when it came to my quesitons and concerns. I highly recomm More

by ccluvr4eva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Ballantyne
October 11, 2011

After buying about 12 different cars from dealerships, I can say without any hesitation this was by far the worst dealership experience I have EVER had in my life. I can't emphasize enough how shady their b More

by bmag360
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex
June 30, 2011

I am always amazed by the service and the friendliness of this dealer and the wonderful people that works at Dick Hannah. They have changed my attittude towarad car dealer and they way I am used to be treate More

by imad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dustin
June 25, 2011

Phi was great to work with and she is extremely knowlegable!! Very professional and friendly team! Got everything done in the timeframe quoted! I highly recommend them! More

by michael066364
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phi Nguyen
June 23, 2011

My experience during my last visit was wonderful. I was taken care of immediately and with friendly service. I did not have to wait. I am very pleased with the results of my 120,000 mile service. Ted More

by Ted J Takamura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
December 01, 2010

Went in to get a 2nd flip key made for my 2003 VR6 and I was late and Ryan was real cool about it. From the time i made the appt to the appt time everyone was great. it took less time than what was original More

by vangirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morell
November 29, 2010

I recently took my 2007 Jetta back to Dick Hannah for the 50,000 mile service. These customer service people are awesome! Ryan was assigned to me but since he was busy, another service rep (I wish I could re More

by Nancy H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
September 23, 2010

I purchased my 05 VW Golf TDI from Dick Hannah used, and I bring it back there for any service it needs. I brought it in last time because I had hit a chunk of tire on the highway and had knocked loose some More

by matthaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
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