Dick Hannah Volkswagen

The ratings I gave on this particular visit were all 5's because Josh really did everything that I was expecting and more. Test drove a few cars and he never strayed away from the car that I went in to come because Josh really did everything that I was expecting and more. Test drove a few cars and he never strayed away from the car that I went in to come see. Josh took the time to go over all the features that the car had to offer. He was patient thru the whole buying experience. I never felt pressured or un easy. Made the process smooth and enjoyable. Will be a returning customer. I would recommend my friends and family to Josh. More

Greg was a pleasure to work with. He really took care of my needs all the while with a great sense of humor. I would recommend him to all my friends to purchase a new car from!!! my needs all the while with a great sense of humor. I would recommend him to all my friends to purchase a new car from!!! More

Went in to purchase a new VW, and I should of walked out once I saw them pull out the 4-square sales sheet. But since I was there I figure I would spend a few moments attempting to haggle them down using th once I saw them pull out the 4-square sales sheet. But since I was there I figure I would spend a few moments attempting to haggle them down using that annoying sales tactic. Few hours later, and getting the feeling the sales manager was getting angry I proceeded to walk out. If you do chose this dealership I highly recommend researching everything on pricing, and coming with your own financing set up from Bank/Credit Union. One note though, the sales consultant was very friendly and patient so I gave them a three on friendliness, and customer service. Overall I would not return here, and I was able to get the car I wanted for 100 under invoice at another dealership within 3 mins of calling. More

I had a great experience with your dealership!! You wanted my business and made sure that I was happy! Thank you so very much! I only wish that my local dealer had half a clue as to how to make custome wanted my business and made sure that I was happy! Thank you so very much! I only wish that my local dealer had half a clue as to how to make customers happy. More

My husband and I had a wonderful experience working with Cort Bailiff. There was no high pressure sales tactics, just fast friendly service. He was with us every step of the way. My husband went back af Cort Bailiff. There was no high pressure sales tactics, just fast friendly service. He was with us every step of the way. My husband went back after the purchase to ask a few questions and once again Cort was on top of it, finding answers and offering solutions. We would definately go back and purchase again. Remember to ask for Court Bailiff!! More

Horrible experience that would prevent me from returning or recommending this dealership to anyone I wanted to remain friends with. A horribly disappointing experience that seemed more like an episode of th or recommending this dealership to anyone I wanted to remain friends with. A horribly disappointing experience that seemed more like an episode of the Twilight Zone than an actual car purchasing experience. I would avoid this dealership at all costs…. There are lots of higher rated more reputable dealers in the area to choose from. More

They have HORRIBLE service and RUDE sales staff. They damaged my car installing the clear cover protector-which they improperly installed THREE times-and never offered to compensate or fix the damages. A damaged my car installing the clear cover protector-which they improperly installed THREE times-and never offered to compensate or fix the damages. Also, when I was in the process of purchasing this vehicle, the sales manager talked down to me, yelled at me, and was more than just rude. I wish I would have walked out the door. The name describes the attitude of their staff. More

My Review: I worked with Keith Black.He was the most My Review: I worked with Keith Black.He was the most thoughtful and most helpfull considerate salesperson I have ever worked with. He tried the best My Review: I worked with Keith Black.He was the most thoughtful and most helpfull considerate salesperson I have ever worked with. He tried the best for me and I appreciate him so much. I will definitely recommend him to some of my friends who may be interested in a car. I am so glad I was referred to him as my salesperson. If ever I need to buy a car, I will definitely ask for hi again. He is an asset to Dick Hanna delearship.ick Hanna is fortunate to I knew we went with the right dealership and most im More

Our salesman, Cort, was extremely knowledgeable and very congenial. Alex shopped around and got us an excellent finance rate. This is our second time with the particular dealership and there will be a thi congenial. Alex shopped around and got us an excellent finance rate. This is our second time with the particular dealership and there will be a third. Ask for Cort, you can’t go wrong. More

Purchased my car 2011 Volkswagen Tiguan from Dick Hannah Volkswagen. Worst mistake I have EVER made. From the start, they did a HORRIBLE job putting the clear cover protector on my hood (Durashield). It sta Volkswagen. Worst mistake I have EVER made. From the start, they did a HORRIBLE job putting the clear cover protector on my hood (Durashield). It started peeling off almost immediately and wasn't cut straight. After the THIRD time, driving from Eugene to Vancouver, WA. to the dealership, they did a decent job. After I washed my car the next day, I noticed a thin razor scratch where the previous Durashield was put on the hood. They said they would compensate me for my time and troubles by tinting my windows and putting on a tow hitch. When I came up to have the 6,000 mile service done, they somehow completely forgot about the agreement they made to me and gave me the runaround. I asked to speak to their manager, explained my situation (for the 5th time), and said he would look into it. By then, the service department was closed and I could not pick of my vehicle until the following day. I regret EVER stepping foot into that dealership. I don't plan on even getting my vehicle serviced from them again. Buyer beware. Most of the good reviews that are given for this dealership are most likely fake as well. Have further questions about my experience? Feel free to email me PERSONALLY at me@jahonlouie.com More