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Dick Hannah Volkswagen

Vancouver, WA

4.8
637 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 637 reviews

October 01, 2013

Vancouver location awesome service. Portland dealership not so great and could learn a lot about customer service from the Vancouver crew. I will return to this location again. More

by Jrod72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris schave
September 30, 2013

I drive a long commute and rely on my car. Dick Hannah has always kept my car maintened in top condition and has convenient hours. Thanks! More

by Stein678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
September 28, 2013

I was in to have a turn signal bulb replaced and just pulled in and in a short time they were done and it didn't cost a lot. More

by Ann4403
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 26, 2013

I had a problem with my front turn signal light. Thougt the bulb went bad. They found out it was a connection problem and fixed it right away. I was very pleased with the friendly People in the service de More

by Schweinfurt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
this was done out of curtesy and I don't have paperwork to supply the Name of the friendly People
September 19, 2013

Barbie Torgeson did an amazing job following up on my interest in a VW Beetle convertible. The sales people I met when I visited the dealership were off when I had additional questions to ask so she ste More

by bayerwerke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 19, 2013

We came in not execting to get very far. We had been to another dealership in the area, only to be told they couldn't do anything for us. Mary was friendly, helpful and understanding. She went above and be More

by dswingle78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Seibert
September 13, 2013

I had been looking at several different dealerships to purchase a used Touareg from and the customer service from the very instant I started online was positive. Mary had invited me to visit the dealersh More

by jeremyml
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Campbell
September 12, 2013

Mary was truly amazing, this was my first new car purchase and she made the experience stress free and I am truly happy and would recommend Dick Hannah, Volkswagen of Vancouver WA to anyone and have More

by hbergren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Seibert
August 30, 2013

The service team at Hannah is always friendly, keep us posted on where our car is in the process of being worked on. Also, we feel that there is never a time that they are to busy to help us with the sma More

by plundy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 24, 2013

I had a horrible experience when I purchased/leased my Volkswagen 3 years ago, and Greg made this time around a more pleasant experience. He was very helpful, and compassionate to my needs and took the ti More

by jlolott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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