Dick Hannah Volkswagen | Page 47

Easy Peasy! We reached out to Greg online and we are so glad we did. The process was simple and honest. We agreed to the price and when we walked in the door he We reached out to Greg online and we are so glad we did. The process was simple and honest. We agreed to the price and when we walked in the door he was ready for us. It was painless and actually even enjoyable! I would highly recommend Greg and this dealership to my friends and family. More

Great Experience I initially reached out to Greg online and he was very responsive and flexible. He took my application over the phone and sent very competitive prici I initially reached out to Greg online and he was very responsive and flexible. He took my application over the phone and sent very competitive pricing information upon request while I was at another dealer. He did exactly what he said he would do in terms of pricing and made the process very easy. I would recommend Greg Foumal to any looking for an easy car buying experience and a great deal. More

Left happy Greg was helpful and supportive of our decisions when it came time to renew my lease on my VW Jetta. Greg was great to work with and helped us feel co Greg was helpful and supportive of our decisions when it came time to renew my lease on my VW Jetta. Greg was great to work with and helped us feel comfortable. Thanks Greg! More

Enjoyable, Painless, and Efficient. If I could give my experience more than 5 stars I would. Greg was efficient, thorough, and very informative, he explained every step of the process ve If I could give my experience more than 5 stars I would. Greg was efficient, thorough, and very informative, he explained every step of the process very clearly, and professionally, he never talked down to us, and treated both my wife and I with respect, which we both really appreciated. Greg worked with us before ever stepping into the dealership, and helped us to secure financing for the exact car my wife and I wanted, a black 2015 beetle. Both my wife and I want to say, one more time, Thank you Greg. More

Greg was excellent to work with! Greg made this the easiest buying experience I've ever had. That is saying a lot! I've purchased 8 cars in the last 14 years. This was the most str Greg made this the easiest buying experience I've ever had. That is saying a lot! I've purchased 8 cars in the last 14 years. This was the most straight forward no stress purchase ever. Thanks Greg and I will be back for more cars in the future. I will definatly be giving refurrrals also. Cheers to the whole team! More

Top notch customer service! I recently turned in my old lease and purchased a certified pre-owned car from this dealership. I had tried using the dealership I had gotten my lease I recently turned in my old lease and purchased a certified pre-owned car from this dealership. I had tried using the dealership I had gotten my lease from but they were not able to help me with my needs. Dick Hannah VW was much more helpful and actually made buying a car pretty painless! Greg Foumal was the person I worked with while buying my car and he was great! He took the time to answer my questions, was quick to respond to my emails and calls and never made me feel like I wasn't his top priority, even though I may not have been. I ended up at the dealership late at night, and despite it being after hours Greg was there to help me and make it happen. I wouldn't normally recommend buying a car late at night, but these guys have it down. No pressure, no issues, just good helpful staff who made it easy. Thank you Greg and the Dick Hannah team! More

Great experience! I am a first time buyer, and so at first it was a little daunting. But Greg did a great job of walking me through the process, and make the experience I am a first time buyer, and so at first it was a little daunting. But Greg did a great job of walking me through the process, and make the experience much easier than I though it would be. Definitely will be back again! More

Year end model 2014 VW Beetle 2L Greg Foumal was awesome! He made my purchase experience enjoyable and seamless. He is impressively knowledgable, pleasant and thoughtful through out Greg Foumal was awesome! He made my purchase experience enjoyable and seamless. He is impressively knowledgable, pleasant and thoughtful through out the buying process. Once the vehicle was purchased, I thought I was out the door but Greg took considerable time after the sale to link up my i phone and to be sure I knew how to use all the neat little features that this model had to offer. Greg made me feel like an old friend who had my best interests at heart. He was honest, upfront and reasonable in his dealings with me. I would highly recommend Greg Foumal to assist you in your VW purchases. More

Purchase of a 2015 GTI with trade in When I purchased my 2015 GTI on October 31, 2014, I worked with Greg Foumal. My experience in dealing with Greg can only be scored positive with a tri When I purchased my 2015 GTI on October 31, 2014, I worked with Greg Foumal. My experience in dealing with Greg can only be scored positive with a triple A rating! Greg's performance was outstanding. He was calm, patient, knowledgeable, prompt in responding to my questions and addressing my worries. Made me feel a valuable customer until (and after) the last signature concluding the deal. Obviously, and from a customer standpoint, these qualities are expected from any salesman. Yet, Greg exceeded my expectation and he needs to be commanded for it. On this basis, I look forward to continuing interacting with Dick Hannah VW, first with its great service/maintenance shop, and who knows, may be in 2 to 3 years when it becomes time to think about changing my 2015 GTI for a 2017 or 2018 GTI model! The only "sad" note, and this has nothing to do with Greg's performance, was the loss of my Tire for Life option which I purchased with my 2012 GTI (and did not use), but was no longer available. In brief, and retrospectively, I should not have purchased this option, thus saving some precious pennies that I could have used for the purchase of the 2015 model. But so goes (Tires for) life, doesn't it? J-B More

Tires for life......., I recently took my 2012 VW Jetta in for a 40K service which was recomended by the dealer Dick Hannah. I had missed my first service which was just an I recently took my 2012 VW Jetta in for a 40K service which was recomended by the dealer Dick Hannah. I had missed my first service which was just an oil change but I guess all services needed to be performed by the VW dealer in order to qualify for the tires for life. That's how they get out of honoring these gimmicks. Any how I asked many times before dropping my car of if the tires would be taken care of even though they were after market wheels and tires on the car. I was told by 3 people at the dealership it would be no problem and the service would include replacing the tires. They never asked me if I had all services performed they were only concerned about the 40k service which I had to pay for. Here's where it got sticky and almost turns into being a bad expreriance! My service writer Gary Pouliot called me and said my service was all done but the tires were denied because I missed the first service at 10k. Really! After asking 3 times if everything would be taken care of. I was on a long road trip and just paid another provider to change the oil which was the first service, an oil change. I told Gary that I was assured the tires would be taken care of or I would have just done this service on my own and bought the tires instead. Anyway afterwards a few attempts to denie the tires, split the cost of the tires Gary Pouliot stepped up and went to batt for me. He said he was new and he should have looked in the system to make sure there would be no reason for the tire claim to be denied. I got new tires and the service was performed to my satisfaction and for that I will be back! Thank you Gary for having the courtesy to see my issue and take care of it in a very professional manor. Best Regards, Dave Gates More