Dick Hannah Volkswagen
Vancouver, WA
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Easiest Experience, Ever! Thanks to Nicholas Blystone, I had the easiest, most enjoyable car buying experience last week. The experience was so enjoyable, in fact that I compl Thanks to Nicholas Blystone, I had the easiest, most enjoyable car buying experience last week. The experience was so enjoyable, in fact that I completely forgot that I was dealing with a car salesman at all. He believed me when I said that I was unwilling to negotiate on my terms and not only were they met, but they were met with an even more desirable vehicle than I was originally looking for. The vehicle had to be delivered (taking a little over a day) and the entire time I felt more like I was spending time with a friend, than with someone I was doing business with. What a gem you have in Nicholas, Dick Hannah VW! More
Much improved in the last couple of years I wanted to upgrade my 2013 GTI (also bought at Dick Hannah VW) to something newer and a little nicer and I must say in the last 2 and half years or s I wanted to upgrade my 2013 GTI (also bought at Dick Hannah VW) to something newer and a little nicer and I must say in the last 2 and half years or so, they've improved quite a bit. My first experience was by no means the worst I've had at a dealership, but along with the quality of the GTI they have improved a lot. Greg and Joe worked with me and got me into the car I wanted at a decent price. Thanks again! More
Excellent! I leased my second VW last year. i had the first one for over 200,000 miles. I thought i was looking to do a car swap. I leased the car in 2014 from B I leased my second VW last year. i had the first one for over 200,000 miles. I thought i was looking to do a car swap. I leased the car in 2014 from Barbie, who was just wonderful to work with. I now drive massive miles for work and run my car hard, and I was concerned about the lease on the back end. But Greg and the finance team helped me out. I was able to turn my lease into a purchase (because i do love my car) AND get into an extended warranty for the same payments. Plus I have a plan that covers all the normal expected service issues for an extended time. We are a VW family and remain happy with service and product. Terri More
2nd (but not last) purchase from them! I just bought my 2nd VW from this location, I upgraded my Jetta to a Passat and I had the best experience with Javan Alibabaie. He was helpful but not I just bought my 2nd VW from this location, I upgraded my Jetta to a Passat and I had the best experience with Javan Alibabaie. He was helpful but not pushy, he knew the product he was selling but was not arrogant. I will absolutely recommend family, friends and coworkers to Javan! More
Easy purchase I just bought my first Volkswagen. I honestly think it was Divine intervention as I was headed for the Kia dealership and turned into the wrong or sho I just bought my first Volkswagen. I honestly think it was Divine intervention as I was headed for the Kia dealership and turned into the wrong or should I say "right" driveway. My friend and I got out of her car and realized our error but by then our awesome salesperson was introducing himself. I was asked a few simple questions about my needs and wants and was test driving a Jetta Wagon within minutes. Javan was personable and respectful and very easy to deal with. I felt listened to and that there was genuine interest in helping me to find a vehicle. I never did make it to Kia !!!! I drove it a few days when I experienced a glitch and called the service department. They had me bring it right in and fixed the issue. Everyone in the service department was friendly and helpful and NICE..... what a nice place to buy a car and get it serviced too. More
Great experience I had a great experience going through Dick Hannah, and Greg Foumal, thanks to you I'm enjoying the joys of life with my new vehicle! Very friendly, I had a great experience going through Dick Hannah, and Greg Foumal, thanks to you I'm enjoying the joys of life with my new vehicle! Very friendly, no hidden anything. More
Thank You - Javan Alibabaie My husband and I bought a new VW Jetta Saturday August 29th -.Javan Alibabaie provided us with great service from the time we arrived. He was able t My husband and I bought a new VW Jetta Saturday August 29th -.Javan Alibabaie provided us with great service from the time we arrived. He was able to answer our questions. He was very knowledgeable and a very pleasant person. We had a great experience and Thank him for all his help. We would definitely refer our friends and family to the Dealer Ship and Javan Alibabaie. Dave & Sandy More
Painless car buying process Had a great experience with Greg buying a used vehicle. Made the process as easy as possible, and really listened and gave great answers to some quest Had a great experience with Greg buying a used vehicle. Made the process as easy as possible, and really listened and gave great answers to some questions my wife and I had. Thank you! More
Excellent customer service During my two visits at this dealership (one for sales and the other for service) I was able to observe and be the recipient of one of the best custom During my two visits at this dealership (one for sales and the other for service) I was able to observe and be the recipient of one of the best customer service I have experienced in a business. And I was just sharing that information with one of my friends because I found it so unusual when I was asked to do this survey. I purchased a new VW during my first visit. That's when I dealt with Barbie and Danny and as far as I am concerned they performed a miracle, considering my situation. I did not deal with a sales person because I already knew what I wanted and they had the car ready for me when I arrived and it met my requirements exactly. And yesterday when I returned to have a flat tire repaired, I ran over a screw, from the young woman greeting you to the service area to the young man at the service desk and that wonderful van driver, their attitude, how they interact with the customer were simply exceptional. I am sorry I do not recall all of their names but will remember how they treated me. More
Great Experience, Great new car Javan was just a delight. He listened to what I said and helped me get into the perfect car for me. He's not only good at his job, he seems to be just Javan was just a delight. He listened to what I said and helped me get into the perfect car for me. He's not only good at his job, he seems to be just a really nice person. More