Dick Hannah Volkswagen

Fantastic salesman and finance! Greg was an amazing salesman! Chris in finance was superb. I will buy my next vehicle here as well as recommend anyone else to buy their vehicle here Greg was an amazing salesman! Chris in finance was superb. I will buy my next vehicle here as well as recommend anyone else to buy their vehicle here add well. More

Dimitry is the Man! I contacted them via email and they got back to me right away, in a very professional yet relaxed manner. Greg and Dimitry were super friendly and hel I contacted them via email and they got back to me right away, in a very professional yet relaxed manner. Greg and Dimitry were super friendly and helpful. They even worked together and arranged to pick me up as I didn't have transportation to the dealership. Dimitry is a very nice man who showed he cared about what I wanted and got me what I wanted. There wasn't any suspicious behavoir or scammy situations. It was exactly what I wanted and I was able to feel comfortable with the service and car I was getting. I'd highly recommend Dick Hannah and especually Dimitry as Dick Hannah Volkswagen in Vancouver WA anytime. More

Great Sales Process, Friendly Staff I just bought a new car from Dick Hannah VW. Greg Foumal and Roy Saydi were my contact points. The entire process has been extremely smooth and effic I just bought a new car from Dick Hannah VW. Greg Foumal and Roy Saydi were my contact points. The entire process has been extremely smooth and efficient. Everything was handled over phone and email. The whole process took less than 2 hours and when we were done, Greg drove the new car to my place and drove back home with my trade-in. This was on a Friday evening at 9pm. This was a truly amazing experience. Greg and Roy made buying a new car extremely easy and stress free. Highly recommended! More

Great Low Pressure Sales Process After two days of test drives and some very uncomfortable, high pressure sales tactics at other dealerships, working with Javan Alibabaie at Dick hann After two days of test drives and some very uncomfortable, high pressure sales tactics at other dealerships, working with Javan Alibabaie at Dick hannah Volkswagen was a refreshing change. He was polite, knowledgeable, and listened to my needs. He helped me get the payment I wanted and I love my car. I would be happy to buy another from Javin and the Hannah family of dealerships. More

Javan was super professional and a pleasure to work with. He knows the inventory and I feel like he always had my best interest in mind. I hope he's still was super professional and a pleasure to work with. He knows the inventory and I feel like he always had my best interest in mind. I hope he's still there when I buy my next VW! More

Buy your next car ONLINE... Really! The entire experience started out with a quick response from Greg in Internet Sales. I was interested in a 2017 Tiguan and after just a few emails, we The entire experience started out with a quick response from Greg in Internet Sales. I was interested in a 2017 Tiguan and after just a few emails, we had a tentative deal on the table. They pulled the vehicle for me to test drive the following morning and when I showed up, there it was, almost on-display in the front. The car matched the internet description and photos to a T. No misrepresentation. I was met by Greg, (thanks for the keychain!) who was quick to introduce me to the vehicle and we were off! The test drive went very well, Greg was thorough and able to answer my questions in a knowledgeable way. I decided to move forward with the purchase but there was a change in financing. This is where Roy, I believe the Sales Manager, stepped in and explained EVERY part of the deal, from each fee to how the deal was structured. My trade-in had a clear, fair-market value, and he was able to provide me with a few new financing options. He was very patient with me and my questions and left me with an informed decision to make. I accepted the financing option that fit me best, (thanks for the deal Roy!) and then the behind the scenes portion got rolling. This was fairly quick, as I was the first customer of what was sure to be a very busy Friday since two more were waiting to sign as well. Chris in financing was friendly, quick and efficient. When I received delivery, the detailers had done a very nice job inside and out. Greg was able to sit with me in the car and go through some of the features, as well as pairing my phone and activating my free trial of "Car-Net." I have had the car for a week now, and absolutely LOVE IT!!!! The “Car-Net” folks are very friendly and the features in the vehicle are endless. Overall, I would have to say that the good majority of my experience went very smoothly and when the financing curveball came, Roy wasn’t the usual “smooth talker” that other dealers have sent in the past to confuse the customer and steer them in a direction that is best for the dealership. Not like that at all. Roy was very good at presenting the financing options and then explaining each one in detail. I must admit, I did ask for his opinion, but he was not pushy. I highly recommend purchasing a vehicle online here, as they will hold the vehicle and if I happen to not like it, (IMPOSSIBLE!) I was not locked into any type of binding agreement. Go online and strike a deal with Greg, head for the test drive, and actually have a positive experience at a dealership for a change! I am very happy with the experience in general and of course my gorgeous new car. Thanks for all the hard work guys!! More

Best experience EVER! Let me preface this by saying that several salesmen from other dealerships contacted me too. My experience with these other people were beyond upsett Let me preface this by saying that several salesmen from other dealerships contacted me too. My experience with these other people were beyond upsetting. Initially, Greg sent me an email introducing himself and not coming across as a pompous xxx. I did express my situation to Greg, and he took it upon himself to talk to Alex. Alex sent me an email and for whatever reason he just sounded so sincere. He asked me to give him a chance to help and for whatever reason I trusted him. A couple of hours later I was approved for a brand new Jetta. Greg went the extra mile and I will be forever grateful to him. My daughter and I drove up to Vancouver the very next day and I'm excited beyond belief. Thank you, Greg, from the bottom of my heart. You too Alex, you guys ROCK! More

Family friendly sales rep As a single mom it was hard to find time to go out and purchase a new vehicle on a whim. Nicholas was great at communicating with me to schedule an ap As a single mom it was hard to find time to go out and purchase a new vehicle on a whim. Nicholas was great at communicating with me to schedule an appointment knowing I have limited time to do so. He helped me find a car that fit my kids comfortably as well as provide all the necessary amenities I needed. Nicholas was patient and knew my time was as valuable as his own. Thank you for being so helpful. More

Helpful sales rep Nicholas Blystone made my car buying experience a breeze. He listened to my questions and concerns with every vehicle I was looking at and helped narr Nicholas Blystone made my car buying experience a breeze. He listened to my questions and concerns with every vehicle I was looking at and helped narrow down my decision without feeling the typical pressure. More

Dick Hannah Volkswagen FTW Austin Pounders and Roy the sales manager were absolutely phenomenal at their jobs...Will defintely do buisness here again..Can't wait for 2018 Jetta Austin Pounders and Roy the sales manager were absolutely phenomenal at their jobs...Will defintely do buisness here again..Can't wait for 2018 Jetta too come out...will be trading in my 2016...Way too go guys...I have already referenced several people too come buy from u guys. Excellent work...Excellent time management as well...Thanks Again...Oh one more thing...GO DUCKS!!!! WOOOOOHOOOO More