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Dick Hannah Volkswagen

Vancouver, WA

4.8
637 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 637 reviews

December 14, 2016

Austin Pounders Rocks! We had a difficult situation with our 2012 TDI Jetta. Making a deal work out for our situation, was nothing short of a hard worked for miracle on the More

by Tina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Pounders
Dec 15, 2016 -

Dick Hannah Volkswagen responded

Tina, thank you for your outstanding review. We appreciate the opportunity to really assist you with this difficult situation. Congratulations on your new vehicle; we are very honored you chose to let us continue to serve you. Please don't hesitate to reach out if there is anything else we can help you with. Have a great Holiday Season!

December 06, 2016

Recent finance experience My salesman was very knowledgeable as well as the finance manager. The whole experience went smoothly and I'm very pleased with the service the guys a More

by Sonnymaccs25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Chris Ward
Dec 13, 2016 -

Dick Hannah Volkswagen responded

Sonny, Thank you for your review. We are glad that Greg and our Sales team were able to provide excellent service and assist you in finding the right car for you and your needs. Please let us know if there is anything we can do to assist you in the future.

December 03, 2016

Extra mule Im impressed with the staff at this dealership. The salesman go the extra mile when needed no matter how late, wet, or cold it is outside. I would esp More

by VW Lover
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dimitry Makhanov
Dec 05, 2016 -

Dick Hannah Volkswagen responded

Thank you so much! We definitely want our clients to feel like they are family here and are glad that we succeeded so well. Dimitry enjoyed assisting you and helping you find the right vehicle for your needs.

December 01, 2016

As easy as sign and drive I just had taken my car in for 20,000 mile Service and got a call from Javan Alibbaie who asked if I was interested in trading in for a newer model? More

by meow5890
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javan Alibabaie, Chris Ward
Dec 05, 2016 -

Dick Hannah Volkswagen responded

Congratulations on your fun new convertible! We are glad that Javan and our finance team were able to make the process perfect for you and your time schedule. We look forward to all the fun pictures of you and your new car together!

November 30, 2016

Love our Sportwagen We have bought many cars through Dick Hannah and it always is very enjoyable. This time was no exception. Shane and Travis helped find and track down More

by Rthbflying65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis, Shane Sorenson
Dec 05, 2016 -

Dick Hannah Volkswagen responded

Congratulations on your new Sportwagen. The redesign definitely is amazing on those. We will be certain to let Shane and Travis know that you had such a great experience. We look forward to seeing you for your monthly car washes.

November 29, 2016

Easiest & best service I have ever had buying a car I had the best experience that I have ever had buying a car. My sales rep Austin Pounders new that I had already done my homework & had my mind made u More

by Jenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Pounders
Dec 05, 2016 -

Dick Hannah Volkswagen responded

Jenn, congratulations on your new Tiguan- those are pretty amazing and perfect for winter weather on the horizon. Thank you for allowing us the opportunity to earn your business and help you with finding the perfect car for you. Please let us know if there is anything we can assist you with in the near future.

November 28, 2016

Simply awesome! Great customer service as well as keeping their word and explaining all benefits with driving a Volkswagen. I love my new car and it is very suitable More

by JParr91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Chris Ward
Dec 05, 2016 -

Dick Hannah Volkswagen responded

Thank you so much for your review. We will definitely let Greg and Chris know that they made your day. Congratulations on your new car!

November 24, 2016

Lumsden cars We recommend doing business with Dick Hannah,they go above and beyond to assist you in getting everything you need to be in the car you want.You won't More

by Lumsden cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Chiong
Nov 28, 2016 -

Dick Hannah Volkswagen responded

Thank you for your recommendation! We appreciate the opportunity to have earned your praise. Congratulations on your new Volkswagen!

November 20, 2016

my 1st car buying experiance & Dimitry was very good My salesman Dimitry was very helpful and informative making my first experience very nice, calming my nerves. I will certainly recommend Dimitry to an More

by erica1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitry Makhanov
Nov 21, 2016 -

Dick Hannah Volkswagen responded

Erica, thank you very much for your wonderful review. We appreciate the opportunity to assist you with this first milestone experience. Congratulations on your first car! Please let us know if there is anything we can do to assist you with in the future.

November 15, 2016

AMAZING SALESMAN!!! Just wanted too thank Austin Pounders for an excellent job in getting the car I wanted...Everyone at Dick Hannah Volkswagen in Vancouver Washington... More

by Drew Roth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward, Ricky Ballantyne, Austin Pounders
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Drew, congratulations on your new car! We appreciate the opportunity to wow you with your experience buying a car. It should be fun! We are glad that Austin was able to make it happen. Please let us know if there is anything we can do for you in the future.

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