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Dick Hannah Volkswagen

Vancouver, WA

4.9
611 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 611 reviews

November 28, 2016

Simply awesome! Great customer service as well as keeping their word and explaining all benefits with driving a Volkswagen. I love my new car and it is very suitable More

by JParr91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Chris Ward
Dec 05, 2016 -

Dick Hannah Volkswagen responded

Thank you so much for your review. We will definitely let Greg and Chris know that they made your day. Congratulations on your new car!

November 24, 2016

Lumsden cars We recommend doing business with Dick Hannah,they go above and beyond to assist you in getting everything you need to be in the car you want.You won't More

by Lumsden cars
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Chiong
Nov 28, 2016 -

Dick Hannah Volkswagen responded

Thank you for your recommendation! We appreciate the opportunity to have earned your praise. Congratulations on your new Volkswagen!

November 20, 2016

my 1st car buying experiance & Dimitry was very good My salesman Dimitry was very helpful and informative making my first experience very nice, calming my nerves. I will certainly recommend Dimitry to an More

by erica1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitry Makhanov
Nov 21, 2016 -

Dick Hannah Volkswagen responded

Erica, thank you very much for your wonderful review. We appreciate the opportunity to assist you with this first milestone experience. Congratulations on your first car! Please let us know if there is anything we can do to assist you with in the future.

November 15, 2016

AMAZING SALESMAN!!! Just wanted too thank Austin Pounders for an excellent job in getting the car I wanted...Everyone at Dick Hannah Volkswagen in Vancouver Washington... More

by Drew Roth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward, Ricky Ballantyne, Austin Pounders
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Drew, congratulations on your new car! We appreciate the opportunity to wow you with your experience buying a car. It should be fun! We are glad that Austin was able to make it happen. Please let us know if there is anything we can do for you in the future.

November 13, 2016

Pleasant and easy process I recently purchased a Volkswagon Passat and Javan Alibabaie was wonderful to me. He made the process smooth and simple and my overall experience was More

by happycustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javan Alibabaie
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Congratulations on your new Passat! We appreciate the opportunity to assist you and are glad that Javan was really able to help make this process an easy and fun one. Please let us know if there is anything we can do to assist you.

November 12, 2016

Dealer rater Very friendly and helpful employees. I like the way the company worked with their customer. Thiese is the third time I bought my vehicles through D More

by Kikay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javan Alibabaie
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Thank you for being such a wonderful and loyal customer! We really appreciate you and the opportunity to assist you. Please let us know if there is anything we can assist you with in the near future.

November 11, 2016

My new 2017 Jetta buying experience Javan made my car buying experience an excellent one! From our first contact, he was accommodating and really wanted to get me into a car that I would More

by Austa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javan Alibabaie, Chris Ward
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Austa thank you again so much for choosing us to assist you with your purchase. We are glad that you had a wonderful time with Javan and that he was able to help you find the vehicle that best fit you and your needs. We look forward to seeing you at your monthly car washes!

November 07, 2016

Thank you for low pressure and a relatively quick process! Dimitry Makhanov, Sales Consultant @ Dick Hannah Volkswagen helped my husband and I find my / our next car...a 2017 Rusty Red Passat. We love its get More

by alecsmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitry Makhanov
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Congratulations on your new Red Passat! We absolutely love that color; it is just so elegant and fun at the same time. Thank you for allowing Dimitry to assist you; he couldn't have done it without you and your husband. Thank you for being such amazing clients. We look forward to seeing you at your next complimentary car wash.

November 01, 2016

Great service Quick and friendly. Explained what I needed in a timely fashion with an itemized email to show my balance due without wondering what I'm being billed More

by VWmom1985
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Nov 16, 2016 -

Dick Hannah Volkswagen responded

Thank you for allowing us to assist you. We appreciate the trust you place in us to make certain that your VW is cared for properly. Please let us know if there is anything we can help you with in the future.

November 01, 2016

So far, so good! So far, I have had nothing but the best of service and assistance from the fine folks at Dick Hannah Volkswagen at the Vancouver Mall location. Starti More

by Skyler Lopez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Ballantyne, Ryan Ward and the chick service consultant. Also, the folks at the parts desk. They deserve respect too, Nicholas Blystone
Nov 16, 2016 -

Dick Hannah Volkswagen responded

We hope to keep it so far forever good for you Skyler! Thank you for being a loyal Hannah VW customer. We really appreciate being able to assist you! Please let us know if we can assist you further.

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