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Dick Hannah Volkswagen

Vancouver, WA

4.9
611 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 611 reviews

February 20, 2017

Thank you Travis and Nick! Huge shout out to Travis and Nick for helping us this evening. Thank you so much! We love our new vehicle! We really appreciate it. More

by KRISTEN L MCPHERSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Blystone, Travis Milward
Feb 21, 2017 -

Dick Hannah Volkswagen responded

Kristen, thank you for your shout out. We will definitely give kudos to our stars Travis and Nick. Congratulations on your new car! Please let us know if there is anything else we can do to assist you.

February 15, 2017

George was excellent at problem solving and deal making! Had a very good experience here with multiple different employees. Javan was the first person I talked to when I called Dick Hannah to schedule an app More

by MCoupeKim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javan Alibabaie, Chris Ward, George Chiong, Ricky Ballantyne
Feb 15, 2017 -

Dick Hannah Volkswagen responded

Thank you for your glowing review and for giving us the opportunity to show you that buying a car can be a fun and pleasant experience. Congratulations on your new vehicle; our team had a great time assisting you with finding and purchasing it. We hope you have many happy miles filled with smiles and fond memories. Please don't forget to stop by and visit us for your complimentary monthly car washes. We look forward to seeing you!

February 15, 2017

Friendly and thoughtful service! After having a terrible experience with another dealership, I was pretty soured on the thought of buying a new car. I was referred to Dimitry, and I c More

by jaimimarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitry Makhanov, Colby Thompson
Feb 21, 2017 -

Dick Hannah Volkswagen responded

Jaimimarie, thank you for your wonderful review. While we are sorry you had a horrible experience with one of our competitors we couldn't be more enthusiastically relieved that you decided to allow us to show you just how Nice buying a car can be. Congratulations on your new vehicle and your new friendships made. We look forward to seeing you over the next hundred thousand (s)miles of services and complimentary car washes.

February 09, 2017

All track Great car buying experience! Greg was very helpful from the beginning, helping us search for specific car weeks before any deposit was even made. When More

by WKarsten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal
Feb 13, 2017 -

Dick Hannah Volkswagen responded

Thank you for your glowing review. We appreciate the opportunity you gave us so that we could amaze you with our customer service focus. We are glad that our entire team was able to make this the easiest car buying experience of your life. Congratulations on your new vehicle!

February 05, 2017

Greg and Chris were excellent! 5 Stars. Working with Greg and Chris in Finance was one of the best car buying experiences I've had. The process was quick, painless, no pressure and I got an More

by Shane Ketterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Chris Ward
Feb 13, 2017 -

Dick Hannah Volkswagen responded

Shane, thank you for your wonderful review. Congratulations on your fantastic new vehicle and thank you for allowing us the opportunity to Wow you. Please let us know how we may assist you in the future.

February 04, 2017

Great Sales Staff For most, buying a car can be a terrible experience, however, that could not be further from the truth when working with Nick and Travis at Dick Hanna More

by Jeb091
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Blystone, Colby Thompson, Travis Milward
Feb 13, 2017 -

Dick Hannah Volkswagen responded

Thank you for your outstanding review. Congratulations on your outstanding 'dealing' on the perfect new vehicle for you. We look forward to seeing you at your complimentary monthly car washes.

January 24, 2017

Great deal This was my 3rd and 4th car from Dick Hanna Volkswagen. There is a reason I keep going back, the service is exceptional. Coupled with a sales staff More

by mahoney.45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ward, Austin Pounders
Jan 24, 2017 -

Dick Hannah Volkswagen responded

Thank you for your review. Our team definitely strives to keep delivering consistently fantastic customer service to all our valued clients and we are thrilled to hear that we are succeeding. Congratulations on your new vehicle and thank you again for allowing us to continue to earn your business.

January 14, 2017

It all worked out! Buying a used car can be a frustrating process, but our salesman, Greg, made it easy and found me the perfect car. When there were some issues after More

by amyhaaland
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Kori Chambers, Ricky Ballantyne
Jan 16, 2017 -

Dick Hannah Volkswagen responded

Amy, thank you for your review. We are glad we were able to get it worked out and make certain you were completely satisfied with your over all purchase.

January 10, 2017

Great experience!!! Dimitry was excellent to work with. He was very professional and did everything possible to give us what we asked for. I definitely recommended seeing More

by Kev7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Thompson, Dimitry Makhanov
Jan 16, 2017 -

Dick Hannah Volkswagen responded

Kev, Thank you for your wonderful review. We appreciate the opportunity to assist you. Congratulations on your new vehicle! Dimitry definitely works hard to make certain that his clients leave completely satisfied with their purchase. We look forward to helping you in the future.

January 02, 2017

Dimitry Makhanov Is the man. All the staff at this dealership are very kind. Dimitry Makhanov Is one of a kind. Did not pressure us to buy anything. Took the time to make sure w More

by Danikvo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitry Makhanov, Kori Chambers
Jan 03, 2017 -

Dick Hannah Volkswagen responded

Danikvo, Thank you for your review. We enjoy hearing back from our valued clients about their experience. We will let Dimitry know that you had a great time finding your perfect new car. He values client satisfaction and works had to make certain he shows just how much he Believes in Nice. Have a fantastic 2017!

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