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Dick Hannah Volkswagen

Vancouver, WA

4.9
610 Reviews

3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 610 reviews

April 22, 2019

Happy Customers Larry Llorente made every effort to make our experience a great one. He explained the car in detail and got the process started when we were ready. I More

by blueyed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Llorente
Apr 25, 2019 -

Dick Hannah Volkswagen responded

Blueyed, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 15, 2019

Yuri is the man Give the man a raise he went above and beyond to help me with my gti that wasn't even his deal! He is also very knowledgeable and great Customer servi More

by Tony tataje
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cooper Peterson, Yuri Ohno
Apr 20, 2019 -

Dick Hannah Volkswagen responded

Thank you for your fantastic review. We appreciate the opportunity to assist you in finding the perfect vehicle for you. Congratulations on your new ride and thank you for the opportunity to help you find your new car the Nice way!

March 27, 2019

Outstanding Service The Dick Hannah VW Service Department provides outstanding service. Every thing is explained when you check you car in; if they find something that w More

by jc1944
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Bacon
Apr 20, 2019 -

Dick Hannah Volkswagen responded

Thank you for your fantastic review. We are glad to hear that our service team was able to make your visit a fantastic one. We appreciate the opportunity to continue serving you in keeping your vehicle running perfectly.

March 19, 2019

Happy Used Car Customer I bought a used minivan from Dick Hannah Volkswagen. Crystal worked hard to find us exactly what we were looking for. Never, at any point in the pro More

by Happy Used Car Guy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Brown, Cooper Peterson, Mike Siegel
Mar 20, 2019 -

Dick Hannah Volkswagen responded

Thank you for your fantastic 5-star rating. We appreciate the opportunity to assist you in finding your perfect new vehicle. Congratulations on the new Minivan and the many adventures waiting for you and your family. Thank you for choosing to Believe in Nice!

March 11, 2019

New jetta 4th jetta leased. A pretty easy process and a nice selection of cars. I have also been using this dealer for the required service visits. More

by Dave
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Cooper Peterson
Mar 20, 2019 -

Dick Hannah Volkswagen responded

Thank you for your continued loyalty and the opportunity for us to wow you a 4th time on the purchase of your new Jetta. Congratulations on your new VW!

February 25, 2019

Yuri is a pro We all have reservations with dealing with car sales and Yuri, with his professional and friendly demeanor, put us at ease right away. Once we got to More

by kthunters4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Ohno, Justin Green
Mar 20, 2019 -

Dick Hannah Volkswagen responded

Thank you for your 5-star rating. We appreciate the opportunity to assist you in finding the perfect vehicle the Nice way! We are glad to have been able to assist you from the start to finish of your shopping process and keeping it a comfortable, easy, and Nice process all the way through. We look forward to seeing you upon future visits.

February 16, 2019

Stress free, streamlined Passat purchase There was very little to nearly zero pressure. Greg and Justin answered all my questions. Greg explained, in granular detail, line by line, exactly wh More

by VWFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal, Justin Green
Feb 18, 2019 -

Dick Hannah Volkswagen responded

Doug, thank you for your fantastic review. We are glad to hear that Greg and Justin were able to make your purchasing process a Nice one. Congratulations on your new VW!

January 29, 2019

Very helpful staff. Not pressured into buying. Had the vehicle we wanted to look at driven over to dealership. Finance person and salesman very nice. More

by hemotep@msn.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ornelas
Feb 01, 2019 -

Dick Hannah Volkswagen responded

Thank you for your fantastic review. We are glad to see that Nick and the rest of the sales team were able to help you find your perfect new vehicle the Nice way.

January 21, 2019

Great customer service, transparency and honest Initially found the vehicle on Autotrader and after looking and researching for two months and bothering the salesman Yuri multiple times we decided t More

by Aortega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cooper Peterson, Yuri Ohno
Jan 22, 2019 -

Dick Hannah Volkswagen responded

Thank you for your fantastic review. We are glad to hear that Yuri and the rest of our team were able to provide you with an outstanding experience in finding your perfect vehicle. Congratulations on your new vehicle and thank you for choosing to Believe in Nice.

January 18, 2019

Greg went out of his way to help me get my car Greg picked me up at the airport and drove me to dealership to pick up my car. He was very professional and courteous. He provided me with information More

by DN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Foumal
Jan 22, 2019 -

Dick Hannah Volkswagen responded

Thank you for your fantastic review. We appreciate the opportunity to assist you in finding your perfect car and making your transaction smooth and seamless as possible. Thank you for choosing to Believe in Nice.

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