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Dick Hannah Volkswagen

Vancouver, WA

Overview
Reviews
Vehicles
4.9
610 Reviews
Call Dealership (360) 314-0405
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3500 NE Auto Mall Dr

Vancouver, WA

98662

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Showing 610 reviews

March 14, 2023

Best car buying experience I’ve ever had! Nick and Jacob were amazing and I highly recommend them! More

by jillmess97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ornelas
Report | Print
Mar 18, 2023 -

Dick Hannah Volkswagen responded

We appreciate your positive review about your recent experience with us! I know those guys will be happy to see this! Thank you for the feedback!

March 05, 2023

Nice environment, great sales representatives, had a good deal and an SUV that fits our needs. More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ornelas
Report | Print
Mar 08, 2023 -

Dick Hannah Volkswagen responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

March 01, 2023

Larry Lorente was topnotch. . No pressure and got me the best deal. Have worked with him in the past and never disappoints. The staff was also welcoming. More

by Georgia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Larry Llorente, Cooper Peterson
Report | Print
Mar 06, 2023 -

Dick Hannah Volkswagen responded

Sometimes we get guests that use fun adjectives to describe the experience, but I can say that I love "top notch" a lot! And, mentioning that Larry never disappoints. I'm sure he will love to see this! We appreciate you and of course, taking the time to let us know that we did so well! You rock! See you next time!

February 18, 2023

The staff’s service and communication throughout was excellent. They valued our time which we appreciated. More

by Jason
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jacob, Garrett Mumma
Report | Print
Feb 22, 2023 -

Dick Hannah Volkswagen responded

What a nice review of your visit. You service outstanding service and communication once you decide who to do business with and that is not lost on us here! Take care out there! See you next trip in!

February 16, 2023

I worked with Garrett in sales and Colin in finance and they were spectacular! I spoke with Bella initially about the sale and was great as well! More

by Emily H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin M., Garrett Mumma
Report | Print
Feb 19, 2023 -

Dick Hannah Volkswagen responded

Sounds like our Buying Center, Sales Department and our Finance Department all had a hand in taking care of you on your visit! Love to see this! Take care out there!

February 11, 2023

Came in for a car I saw online, Garrett was great help getting me into a new car. Very knowledgeable and personable during the entire interaction! First car buying experience where I felt heard around our More

by j_jones0607
Recommend Dealer
Yes
Employees Worked With
Garrett Mumma, Colin Kuhta
Report | Print
Feb 16, 2023 -

Dick Hannah Volkswagen responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Dick Hannah Volkswagen! We truly appreciate your business and look forward to seeing you again!

February 10, 2023

The Dealership had plenty of stock and all of the staff were friendly and helpful. More

by Crystal Blue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Siegel, Justin Stevenson, Colin Kuhta, Zane Al-Salem
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Feb 10, 2023 -

Crystal Blue responded

Zane was an absolute pleasure to work with. From the initial greeting to the final farewell, he was personable, professional, patient and very knowledgeable about all of the intricacies of the car buying process. Thank you Zane!!!

Feb 10, 2023 -

Crystal Blue responded

Thank you Zane for your expertise!

February 01, 2023

Zane and guys were great to work with and the process was fairly simple. Definitely recommend. More

by Kara Reilly
Recommend Dealer
Yes
Employees Worked With
Mike Siegel, Zane Al-Salem
Report | Print
Feb 04, 2023 -

Dick Hannah Volkswagen responded

We will take the definitely recommend compliment! We greatly appreciate you and the time that you took to leave such great feedback! Keeps our customer satisfaction motors running knowing that we resonated so well with you! Will definitely let those guys know!

February 01, 2023

Nick and Mike were great work with! They worked hard to make sure we got everything we wanted within our budget More

by Taylorjbackstrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Siegel, Nick Ornelas
Report | Print
Feb 04, 2023 -

Dick Hannah Volkswagen responded

Ah yes, the budget. That is always such a strong understanding that we make sure to keep in our dealings when helping our guests with their purchases! Thanks for the shoutout and I'll make sure that Nick and Mike get to see your great review.

January 30, 2023

Best car dealership I’ve ever worked with. I’ve bought four cars in a row from them. The sales folks I work with each time are honest, direct and willing to work with my style. I’ve consistent More

by Strilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abby Bacon, Mike Siegel, Nick Ornelas
Report | Print
Feb 02, 2023 -

Dick Hannah Volkswagen responded

Best ever! 10 years! Hey now, this is the kind of stuff we as a store, as well as a corporation love to see! You know, it's times like these that we have to pause and really soak that in! We truly appreciate you continuing to be part of our family here, as well as the really neat review outlining your relationship with us! Not sure if when you bought your last vehicle here, that we had the complimentary inspection and tire rotation at 6 months of ownership, but we do now! Please make your way back in to see our Service Group (Abby) for that! Take care out there!

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