Dick Hannah Volkswagen

NO Stars at all. This is a reply to Dick Hannah Volkswagen reply to my review. It took $36 to charge only 20% and the ID4 that was sold to me had less than 10% at This is a reply to Dick Hannah Volkswagen reply to my review. It took $36 to charge only 20% and the ID4 that was sold to me had less than 10% at the time. No one charged it! The paperwork and listed price all say Manufacturers rebate!!!! Nothing was said or written as Federal rebate!!!! They failed to disclose to me that the home charger only gives 20% over night and i would need to get one installed in my home for $1500-$2000, and when I said it only charges 20% over night i was told to bring it back for a different one! Another stall tactic to make 5 day exchange no good. They failed to disclose how expensive it is to charge these cars but ohhh so much better you don't pay gas or oil changes so its much better on the pocket book> xx Even in eco mode I would still be spending more in electricity for the ID4 than a gas car. I get 375-380 per tank for $35 in sports mode and 400m per tank in standard mode. You were very dishonest, and to do an exchange with you at Dick Hannah Volkswagen would be just stupid on my part. I ended up eating my down payment for your dishonesty. You will never have my business. Beware of Dick Hannah Volkswagen! More

We came in knowing exactly what we wanted, and we got it without any nonsense or upselling. That's ideal, in my opinion. without any nonsense or upselling. That's ideal, in my opinion. More

Great service! Alex was very helpful in getting us exactly how what we needed and could affird Alex was very helpful in getting us exactly how what we needed and could affird More

Great customer service. Fast response to questions and concerns. Friendly staff. Was able to conduct most of the business by text/email which was convenient. Had the car Fast response to questions and concerns. Friendly staff. Was able to conduct most of the business by text/email which was convenient. Had the car ready and waiting when I went to purchase. More

We worked with Nick O. and he was great. He was willing to answer our questions and helped us select the vehicle that would best fit our budget and needs. We were trading i and he was great. He was willing to answer our questions and helped us select the vehicle that would best fit our budget and needs. We were trading in a vehicle and moving to an electric car for the first time. He helped make the process less overwhelming and has been available anytime we had a question. He even came in on his day off to help us out. More

Kind and honest dealing. Very patient with answering questions. Really helpful in understanding all the options. Very patient with answering questions. Really helpful in understanding all the options. More

No issues from start to finish. My best car buying experience by far.Nick was nothing short of supernatural.Zane was great.Amazing human beings.Thanks guys! My best car buying experience by far.Nick was nothing short of supernatural.Zane was great.Amazing human beings.Thanks guys! More

Great customer services! Super easy process. The trade in process and new lease was an easy process. Didn’t feel like every other sales lot. Alex was very knowledgeable about Super easy process. The trade in process and new lease was an easy process. Didn’t feel like every other sales lot. Alex was very knowledgeable about the vehicle. Appreciated the ability to communicate via text to start the process! More