Dick Hannah Volkswagen

Grant & Cooper provided Excellent service. Answered all my many questions. Getting my new car went very well. Answered all my many questions. Getting my new car went very well. More

They sold me a lemon that broke 3 months and 2 weeks into its supposedly 12 month warranty. Then they tell me that expensive repairs are only covered for 3 months and they'll be happy to fix the lemon they s its supposedly 12 month warranty. Then they tell me that expensive repairs are only covered for 3 months and they'll be happy to fix the lemon they sold me for $1100 for parts plus labor. Since I spoke on the phone to them and before I gave them the car to service, they didn't even have the xxxx courtesy to tell me that it was "out of warranty" and they weren't going to fix it. They wasted half a day of my time to go to Vancouver to get told they would be happy to take me for yet more money. At least if they'd been honest about screwing me on the phone I wouldn't have had to waste half a day. Never Again. More

I ended up at Dick Hannah VW by mistake, but that error quickly turned kismet. I had my eye on a specific make and model with specific features and they had exactly the same used vehicle I needed, with les quickly turned kismet. I had my eye on a specific make and model with specific features and they had exactly the same used vehicle I needed, with less miles than I expected! Koren asked key questions about my situation and immediately understood my needs and recognized that getting me and my two kiddos out the door in a "new to us" car was the goal. There were minimal negotiations and he and the finance manager, Zane, got the numbers where they needed to be. Within 2 hours, my 2 kids and I were moved into my new car and on the road. The folks here were kind and generous and made the entire process so smooth and painless. Thank you guys! More

Was the best car buying experience I've ever said that it was a pleasure. A+ all around, but my sales associate Grant went above and beyond his job and listen and met all my aspects of the experience. Highly was a pleasure. A+ all around, but my sales associate Grant went above and beyond his job and listen and met all my aspects of the experience. Highly recommend him and this dealership. More

The team at Dick Hannah VW was very nice to work with. They exceeded my expectations and weren’t as pushy as other dealerships. They also did everything possible to find the vehicle that fit my needs, eve They exceeded my expectations and weren’t as pushy as other dealerships. They also did everything possible to find the vehicle that fit my needs, even though it wasn’t a VW like I went in for. Knowing they have access to the entire used car selection at Hannah is great news, I expect to work with them again in the future. Grant and Isaac specifically were awesome throughout the process. More

Had a great experience financing my first car! Would definitely go back and buy again from them. Would definitely go back and buy again from them. More

I was really happy with my experience. I dealt with a few dealerships and this one actually did listen to the few things I was looking for. I love my new vehicle and I’m looking forward to I dealt with a few dealerships and this one actually did listen to the few things I was looking for. I love my new vehicle and I’m looking forward to driving it more. More

It was a pleasure working with everyone involved in the purchase of my vehicle! The sales process was non-aggressive and they were honest and transparent throughout the process purchase of my vehicle! The sales process was non-aggressive and they were honest and transparent throughout the process More

John and Koren did an amazing job with comfort and ease of my sale. Made it possible to make my trade in and purchase , very friendly and out going! Hubby will be back to trade in his car. of my sale. Made it possible to make my trade in and purchase , very friendly and out going! Hubby will be back to trade in his car. More

I was having the hardest time with letting my beloved 2007 Passat go. She was a family member (my kid learned to drive in her, and she carried us to safety when our house burned down in the Almeda Fire, 2007 Passat go. She was a family member (my kid learned to drive in her, and she carried us to safety when our house burned down in the Almeda Fire, to touch on her sentimental value), and yet she was becoming a money pit. After some harrowing experiences with a local repair shop I decided it was time. I called Dick Hannah at the recommendation of a dear friend and got the best support and service imaginable. Koren, Grant, and Zane treated me like a friend, spoke honestly, worked hard to find me the right car (a vehicle I can feel sure of), and worked out terms I can handle. All told they made the otherwise stressful experience of car buying into something easeful. I recommend Dick Hannah, especially if you are stressed out by car buying. Ask for Koren (and Grant) in sales, and Zane in finance. What a terrific team. Thank you. 😊 P.s. We named her Tilda. More