Dick Hannah Volkswagen
Vancouver, WA
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Very clean dealership. Everyone was helpful and made sure I was taken care of. Fastest I’ve ever been in and out in a dealership. Everyone was helpful and made sure I was taken care of. Fastest I’ve ever been in and out in a dealership. More
This is our second purchase from Dick Hannah VW of Vancouver; first a pre-owned Jetta and now a brand new 2024 Taos. We are very pleased with the honest professional service we received each time. I a Vancouver; first a pre-owned Jetta and now a brand new 2024 Taos. We are very pleased with the honest professional service we received each time. I am very impressed with the handling and comfort of the Taos ride and looking forward to some road trips! Hats off to Jake and Isaac who were handling our transaction; they were great to work with!! Kevin and Katherine E. More
Nick Ornelas was a great salesman! took in exactly what i wanted for a car and found me my dream car in one day!! i’m so happy about my purchase and would definitely recommend! They ma took in exactly what i wanted for a car and found me my dream car in one day!! i’m so happy about my purchase and would definitely recommend! They made everything smooth and easy and let me know if i had any problems to bring it in!! More
They sold me a lemon that broke 3 months and 2 weeks into its supposedly 12 month warranty. Then they tell me that expensive repairs are only covered for 3 months and they'll be happy to fix the lemon they s its supposedly 12 month warranty. Then they tell me that expensive repairs are only covered for 3 months and they'll be happy to fix the lemon they sold me for $1100 for parts plus labor. Since I spoke on the phone to them and before I gave them the car to service, they didn't even have the xxxx courtesy to tell me that it was "out of warranty" and they weren't going to fix it. They wasted half a day of my time to go to Vancouver to get told they would be happy to take me for yet more money. At least if they'd been honest about screwing me on the phone I wouldn't have had to waste half a day. Never Again. More
I ended up at Dick Hannah VW by mistake, but that error quickly turned kismet. I had my eye on a specific make and model with specific features and they had exactly the same used vehicle I needed, with les quickly turned kismet. I had my eye on a specific make and model with specific features and they had exactly the same used vehicle I needed, with less miles than I expected! Koren asked key questions about my situation and immediately understood my needs and recognized that getting me and my two kiddos out the door in a "new to us" car was the goal. There were minimal negotiations and he and the finance manager, Zane, got the numbers where they needed to be. Within 2 hours, my 2 kids and I were moved into my new car and on the road. The folks here were kind and generous and made the entire process so smooth and painless. Thank you guys! More
Was the best car buying experience I've ever said that it was a pleasure. A+ all around, but my sales associate Grant went above and beyond his job and listen and met all my aspects of the experience. Highly was a pleasure. A+ all around, but my sales associate Grant went above and beyond his job and listen and met all my aspects of the experience. Highly recommend him and this dealership. More
The team at Dick Hannah VW was very nice to work with. They exceeded my expectations and weren’t as pushy as other dealerships. They also did everything possible to find the vehicle that fit my needs, eve They exceeded my expectations and weren’t as pushy as other dealerships. They also did everything possible to find the vehicle that fit my needs, even though it wasn’t a VW like I went in for. Knowing they have access to the entire used car selection at Hannah is great news, I expect to work with them again in the future. Grant and Isaac specifically were awesome throughout the process. More
I was really happy with my experience. I dealt with a few dealerships and this one actually did listen to the few things I was looking for. I love my new vehicle and I’m looking forward to I dealt with a few dealerships and this one actually did listen to the few things I was looking for. I love my new vehicle and I’m looking forward to driving it more. More