Dick Hannah VW of Portland

I had a great experience, working with Ekai Stone and Melanie Prechtl. They gave me a good deal and help me understand all the details of the transaction as it was my first time buying a new car. Melanie Prechtl. They gave me a good deal and help me understand all the details of the transaction as it was my first time buying a new car. More

I had a very positive experience buying a very nice 2011 GTI from Justin Brainerd at Dick Hannah. I had shopped around at quite a few dealerships and ended up visiting this dealership three times as I nar GTI from Justin Brainerd at Dick Hannah. I had shopped around at quite a few dealerships and ended up visiting this dealership three times as I narrowed down my selection. Justin stood out as the salesperson who was the least pushy, the most informative, and the most concerned with finding the right car for my needs and budget. A few of the more junior salesman at the dealership came across as either too chummy or too nervous for my taste, but I never got the impression that anyone was being dishonest with me. My experience with the finance end was also quite quick and painless, and I was not made to feel guilty about not buying the extras (tint, extended warranty, etc). More

Melanie was very helpful, pleasant and made our experience great. The dealership was clean and very presentable. Overall we were able to get in and out very quickly. The car buying process start experience great. The dealership was clean and very presentable. Overall we were able to get in and out very quickly. The car buying process start to finish was one of the best we've had so far. Cheers. More

As a first time new car buyer, I had a very smooth experience in leasing my new Passat from Ekai. He was very friendly, payed attention to what I wanted and tried to help me find something in my price experience in leasing my new Passat from Ekai. He was very friendly, payed attention to what I wanted and tried to help me find something in my price range that I was happy with, and was very successful in doing so. Six months later I'm very happy with my car. My only reason for not rating the overall experience a 5/5 was that I had a fairly long wait to get through the financing process, because the dealership was fairly busy that particular evening I guess, but they were very apologetic and I could tell they sincerely cared about delivering quality customer service. I will not hesitate to come back to Ekai and Dick Hannah for future business, and I've already referred a family member, who was very happy with their new Jetta as well. More

We went to Dick Hannah of Portland just looking at Jetta TDI's and Noe came to help me. He told me about all the benefits of the turbo diesel and showed me a great deal that I couldn't turn down! Thank you TDI's and Noe came to help me. He told me about all the benefits of the turbo diesel and showed me a great deal that I couldn't turn down! Thank you Noe, I didn't expect to buy a car today. More

Melanie was very nice, knew her information, and was a great help. I also enjoyed that she was still able to make suggestions without the feeling that she was trying to force things on me. I was gla to great help. I also enjoyed that she was still able to make suggestions without the feeling that she was trying to force things on me. I was gla to work with her. More

I just bought a new Jetta Sportwagen TDI to replace my previous car which was totaled in an accident about three weeks ago. I did a lot of research and test drives on replacement vehicles and narrowed it previous car which was totaled in an accident about three weeks ago. I did a lot of research and test drives on replacement vehicles and narrowed it down to the car I bought. I used the internet to look for prices and availability. I prefer to shop for cars on the web in order to avoid all the traditional sales related stuff auto dealers have a reputation for. While all the local VW dealers had just what I needed online, I initially chose Dick Hannah VW of Portland because they were closest to my home. I was a little leery of Dick Hannah dealerships due to a problem of bait and switch I had with their Subaru dealership in Vancouver back around 1997, but I went ahead and submitted an online credit application to them for a special finance offer VW had going. Almost immediately, I received an email quote on a car and a call from Melanie Prechtl. She was very knowledgeable, helpful, and friendly and also had her sales manager call me to help me make sure I qualified for the offer. I was busy for a couple of days afterwards, so I couldn't come in, but she said to just give her a call before I did and she would be ready for me. I called her a couple of hours before I made it in on Saturday and, true to her word, she was waiting to help me pick out the car and go for a test drive when I got there. The dealership seemed pretty busy, but she and Brandon Blasingame made the process go very smooth. Once everything was done, Melanie walked me through the features of the car and explained the advantages of getting my car serviced there. I'd be more than happy to recommend the dealership and, particularly, Melanie to anyone looking for a great, no hassle deal. And, in fact, I have already. I would also like to single out Dakota Lucero for his product knowledge, help, and friendliness. More

Ekai was great and was able to work with me and my father, going as far as to skype with my dad in Michigan. It was the first skype car sale for Dick Hannah and it could not have gone smoother. Ekai p father, going as far as to skype with my dad in Michigan. It was the first skype car sale for Dick Hannah and it could not have gone smoother. Ekai put everything out on the table and did not beat around the bush about anything. I didn't have to ask for a CarFax report, he had it when I walked in. For my first time buying a car it was easy and fast. Thanks to Ekai and Dick Hannah for working with myself and my father even though he was 2500 miles away. Cheers! More

I am a difficult customer, stubborn, short-tempered, and very experienced at car dealing. They did an excellent job of dealing with my quirks. I left thinking I had been dealt with fairly, and had accompl very experienced at car dealing. They did an excellent job of dealing with my quirks. I left thinking I had been dealt with fairly, and had accomplished the deal I anticipated, although I had to grouse about it a little. More

I had a great experience at this dealership. I have been leasing VWs for 10 years because the product, service & dealerships are so well done. leasing VWs for 10 years because the product, service & dealerships are so well done. More