Dick Hannah VW of Portland
Portland, OR
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I lived in Ashland (I am now in Alaska) and I used TrueCar to locate potential VW dealers. There were three dealers in the Portland area competing for my business but Jeremy Zaske said that Dick Hann TrueCar to locate potential VW dealers. There were three dealers in the Portland area competing for my business but Jeremy Zaske said that Dick Hannah would win my business and, true to his word, they did. I drove over 600 miles (roundtrip) to buy from Dick Hannah but it was well worth it. More
We arrived almost at 6pm to purchase a car. We were out by 9pm. From the very beginning Brandon addressed OUR issues and was able to point out the excellent features of the cars without our feeling pressu by 9pm. From the very beginning Brandon addressed OUR issues and was able to point out the excellent features of the cars without our feeling pressured. During the process of negotiating the price or our purchase and trade - in on our then current car, Brandon was attentive and extremely responsive. He was able to explain the leasing process in such a detailed and understandable way that we decided to take advantage of those benefits. My wife and I are both 66 years old and have bought 10 cars over our life together. This experience was the best, with no exceptions. Brandon is a very valuable asset for Dick Hannah. We wish him the best and many years of delivering the same service we reeived to others. Dick and Bea Readel More
I am so impressed with how Melanie helped me. She listened to me, asked questions and was able to answer all of my questions. I would recommend her to all of my friends and family without hesitation. listened to me, asked questions and was able to answer all of my questions. I would recommend her to all of my friends and family without hesitation. More
I had the pleasure to work with Brandon Sinden to purchase my new vehicle and the service was excellent. Very low pressure and I would definitely recommend Brandon if you are looking to purchase a ne purchase my new vehicle and the service was excellent. Very low pressure and I would definitely recommend Brandon if you are looking to purchase a new Volkswagen. More
These folks were terrific to deal with. After months of procrastination on my part searching far & wide, I purchased the vehicle I wanted at Dick Hannahs Volkswagon of Portland, and I am very pleased. Mel procrastination on my part searching far & wide, I purchased the vehicle I wanted at Dick Hannahs Volkswagon of Portland, and I am very pleased. Melanie Prechtl went the extra mile in answering my questions via email, week in week out. Everything promised by Melanie and the dealership was honored, with attention to detail like setting up the hands free blue tooth. More
It was very easy to connect with a service member online to explore a car we were interested in. Upon arriving a salesperson approached us immediately and sought the person we were looking for to help us wi to explore a car we were interested in. Upon arriving a salesperson approached us immediately and sought the person we were looking for to help us with a test drive. Melanie was personable, knowledgeable and helpful. It never felt like she was over the top friendly, like many sales people we've worked with who are disconnected with you and your stated needs. We really appreciated the easy going atmosphere and how hard everyone worked to get us a good deal! More
Very professional. No intense pressure to purchase. Had my car ready for me, whole processing time was short and quick! Aftercare package that came with the purchase given by dick Hannah is amazing! I will my car ready for me, whole processing time was short and quick! Aftercare package that came with the purchase given by dick Hannah is amazing! I will be back! More
I worked with Travis and Alex to purchase my Golf in Dick Hannah. It is difficult to describe how nice and helpful they were. They spend over 1 week to make the delivery happen in a complicated situation. Th Hannah. It is difficult to describe how nice and helpful they were. They spend over 1 week to make the delivery happen in a complicated situation. They called DMV office and my endurance company and stayed on the phone with the representative to resolve problems that occurred during the process. I will gladly refer Travis and Alex to others. I had a pleasant experience at Dick Hannanh! More
Melani, our sales person, had the vehicle we were interested in ready to go for us when we arrived, but we changed our mind re the color. She didn't skip a beat and we were test driving very quickly. interested in ready to go for us when we arrived, but we changed our mind re the color. She didn't skip a beat and we were test driving very quickly. She patiently test drove with all three of us in the family who wanted to drive the car. We are Costco member, which is a great approach for car buying at this dealership. We quickly were presented a very fair price based on the Costco program. However, there was an even better price advertised on the dealership web site, and the sales manager honored that price immediately. We were out the door after working with the finance person in no more than 60 minutes after the test drive. As is typical, we were offered a number of different warranty and vehicle protection type services, but there was not any real pressure and we declined. After concluding the sale we remembered we wanted to purchase a spare tire kit. Melani showed us to service immediately, they gave us a fair discount and took care of mounting the spare right away. For the short periods of it e we had to wait, they had a comfortable waiting area with good cookies, coffee and water, and an HD television with lots of cable channel options. All in all we wee very pleased with the experience. More
Brandon was a very personable car salesman. Most car salesmen are annoying and want to follow you around to get you to buy a car, but Brandon was really nice and I could tell he really wanted to help me salesmen are annoying and want to follow you around to get you to buy a car, but Brandon was really nice and I could tell he really wanted to help me get a car. I would recommend him to any of my friends that are looking for a Volkswagen. Thanks Brandon! More